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The Westin Maui Resort & Spa, Ka'anapali

4-star property
2365 Kaanapali Pkwy, Lahaina, HI 1-855-201-7819
3.3 out of 5
See all 4 travelocity Reviews

"Wears in Maui is our go to when in Maui and love the amenities location of the island . Great rooms , clean and comfortable " More

By a verified traveler on Tue 06 Apr 2021

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Room, Balcony, View

Bed Count 1 King Bed Maximum Occupancy 4 Max
$569* Per night/room Dec 8 - Dec 9

Ocean Tower- Ocean View- King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Suite, 1 Bedroom, Non Smoking (Hokupa'a)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Balcony, Ocean View (Hokupa'a)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Luxury Room, 2 Queen Beds, Non Smoking, Balcony (Hokupa'a)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Westin Maui Resort & Spa, Ka'anapali ratings based on 4 Verified Reviews

Review Summary
3.2 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Maui Resort & Spa, Ka'anapali

Everyone (1) Couples (2) Family (1)
2 out of 5
We paid an average of $1,500 per night and shocked to see the room so small. It was a very small room and we had to struggle in the room to get ready. This is a high price for a small room.

Posted by on Dec 26, 2021

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Comment from Hotel Management

Dec 28, 2021 by Resort Management Team

Aloha Vydyanath, mahalo for staying with us and for your specific feedback about the size of your guestroom. We regret the inconvenience caused, and we would like you to know that our front desk is always available and happy to help make your stay more comfortable. We hope to have another chance to see you again in the future. With Warmest Aloha, Resort Management Team

1 out of 5
I liked the look of the place but check in was horrible. We were required to be able to access our email from safe travels program in order to check in. We did not have the email login so I made it in and my boyfriend had to quarantine the whole time we were there because we paid ahead. I called safe travels program and they emailed me proof and they were disgusted with the hotel for putting us through that. The manager was unwilling to budge even when the state was telling them to

Posted by on Sep 11, 2021

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Comment from Hotel Management

Sep 13, 2021 by Resort Management Team

Aloha Christine, we appreciate you bringing these concerns to our attention. We are grateful for your thoughts on this matter and also for your patience. Mahalo for your time; you have our assurance that we will address your comments appropriately. With Warmest Aloha, Resort Management Team

5 out of 5

Posted by on Apr 6, 2021

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Comment from Hotel Management

Apr 18, 2021 by Resort Management Team

Aloha Guest, thank you for the excellent rating. It is always gratifying to receive praise for exceeding expectations, and we are thrilled you enjoyed your stay. It was our pleasure serving you at The Westin Maui Resort & Spa, Ka'anapali, and we hope to see you again soon. With Warmest Aloha, Resort Management Team

5 out of 5
Wears in Maui is our go to when in Maui and love the amenities location of the island . Great rooms , clean and comfortable

Posted by on Apr 6, 2021

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Comment from Hotel Management

Apr 8, 2021 by Resort Management Team

Aloha Guest, Mahalo for taking the time to share your experience at The Westin Maui Resort & Spa, Ka'anapali. Everything we do is designed to provide a revitalizing experience for our guests, and we are pleased that we exceeded your expectations with our service and accommodations. It was our pleasure accommodating you, and we look forward to seeing you again when your travels bring you back to Maui. With Warmest Aloha, Resort Management Team

About the The Westin Maui Resort & Spa, Ka'anapali

Location 2365 Kaanapali Pkwy, Lahaina, HI 96761

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Waterslide
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Hotel Policies

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.