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Sheraton Maui Resort & Spa

4.0 star property
4-star beachfront resort near Kaanapali Beach

Choose dates to view prices

Photo gallery for Sheraton Maui Resort & Spa

5 restaurants, breakfast served
Exterior
View from room
Lobby
Outdoor pool, open 8:00 AM to 8:00 PM, cabanas (surcharge)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Spa
  • 24/7 front desk
  • Hot Tub

Explore the area

View in a map
2605 Kaanapali Pkwy, Lahaina, HI, 96761
  • Place, Kaanapali Beach
    ‪2 min walk‬
  • Place, Whalers Village
    ‪7 min walk‬
  • Place, Black Rock
  • Airport, Kahului, HI (OGG)
    ‪50 min drive‬

Room options

View all photos for Room, 1 King Bed, Resort View

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Resort View

9.0 out of 10
Wonderful
(20 reviews)
  • 340 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Resort View

1 bedroom, in-room safe, desk, blackout drapes

Room, 2 Double Beds, Resort View

9.0 out of 10
Wonderful
(14 reviews)
  • 340 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Partial Ocean View

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Partial Ocean View

9.4 out of 10
Exceptional
(9 reviews)
  • 340 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

View from room

Room, 1 King Bed, Ocean View

8.2 out of 10
Very good
(38 reviews)
  • 340 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View

View from room

Room, 2 Double Beds, Ocean View

9.4 out of 10
Exceptional
(8 reviews)
  • 340 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • 416 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 2 Double Beds, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 416 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Oceanfront

Room, 1 King Bed, Oceanfront | 1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Oceanfront

8.6 out of 10
Excellent
(16 reviews)
  • 344 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Oceanfront

1 bedroom, in-room safe, desk, blackout drapes

Room, 2 Double Beds, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • 340 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Manoa Oceanfront King

1 bedroom, in-room safe, desk, blackout drapes

Manoa Oceanfront King

9.2 out of 10
Wonderful
(11 reviews)
  • 416 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Manoa Oceanfront 2 Double

1 bedroom, in-room safe, desk, blackout drapes

Manoa Oceanfront 2 Double

8.0 out of 10
Very good
(4 reviews)
  • 416 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Moana Oceanfront 1 Bedroom Suite King

Moana Oceanfront 1 Bedroom Suite King | 1 bedroom, in-room safe, desk, blackout drapes

Moana Oceanfront 1 Bedroom Suite King

  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Ohana Lanai Suite 1 King or 2 Double + Murphy/Wall bed Ocean View

Ohana Lanai Suite 1 King or 2 Double + Murphy/Wall bed Ocean View | Living room | 50-inch LCD TV with cable channels, TV, foosball

Ohana Lanai Suite 1 King or 2 Double + Murphy/Wall bed Ocean View

  • 667 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Ohana Lanai Suite 1 King or 2 Double + Murphy/Wall Bed Ocean View

Ohana Lanai Suite 1 King or 2 Double + Murphy/Wall Bed Ocean View | Living room | 50-inch LCD TV with cable channels, TV, foosball

Ohana Lanai Suite 1 King or 2 Double + Murphy/Wall Bed Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 667 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Double Beds and 1 Double Murphy Bed OR 1 King Bed and 1 Double Murphy Bed

View all photos for Ohana Suite Ocean View 1 King + Murphy/Wall bed

Ohana Suite Ocean View 1 King + Murphy/Wall bed | Living room | 50-inch LCD TV with cable channels, TV, foosball

Ohana Suite Ocean View 1 King + Murphy/Wall bed

10.0 out of 10
Exceptional
(1 review)
  • 667 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for 1 Bedroom Suite Ocean View 1 King or 2 Double

1 Bedroom Suite Ocean View 1 King or 2 Double | Living room | 50-inch LCD TV with cable channels, TV, foosball

1 Bedroom Suite Ocean View 1 King or 2 Double

10.0 out of 10
Exceptional
(1 review)
  • 667 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Oceanfront

Deluxe Suite, 1 Bedroom, Oceanfront | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Suite, 1 Bedroom, Oceanfront

  • 854 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Ali'i Presidential 1 Bedroom Suite, Black Rock View, Oceanfront King

Ali'i Presidential 1 Bedroom Suite, Black Rock View, Oceanfront King | 1 bedroom, in-room safe, desk, blackout drapes

Ali'i Presidential 1 Bedroom Suite, Black Rock View, Oceanfront King

  • 1600 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Lanai 1 King or 2 Double

Premium Lanai 1 King or 2 Double | 1 bedroom, in-room safe, desk, blackout drapes

Premium Lanai 1 King or 2 Double

  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Lahaina 1 Bedroom King Suite Oceanfront

Lahaina 1 Bedroom King Suite Oceanfront | Living room | 50-inch LCD TV with cable channels, TV, foosball

Lahaina 1 Bedroom King Suite Oceanfront

  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Kaanapali Beachfront 1 Bedroom Suite 1 King Ocean View

Kaanapali Beachfront 1 Bedroom Suite 1 King Ocean View | Living area | 50-inch LCD TV with cable channels, TV, foosball

Kaanapali Beachfront 1 Bedroom Suite 1 King Ocean View

  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View (Mobility Accessible, Tub)

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 2 Double Beds, Ocean View (Mobility Accessible, Tub)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Bathtub Grab Bars, Resort View (Mobility Accessible)

1 bedroom, in-room safe, desk, blackout drapes

Room, 2 Double Beds, Bathtub Grab Bars, Resort View (Mobility Accessible)

  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Bathtub Grab Bars, Ocean View (Mobility Accessible)

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Bathtub Grab Bars, Ocean View (Mobility Accessible)

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Bathtub Grab Bars, Ocean View (Mobility Accessible)

View from room

Room, 2 Double Beds, Bathtub Grab Bars, Ocean View (Mobility Accessible)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Hearing Accessible, Resort View

1 bedroom, in-room safe, desk, blackout drapes

Room, 2 Double Beds, Hearing Accessible, Resort View

  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Hearing Accessible, Partial Ocean View

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Hearing Accessible, Partial Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible, Ocean View

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Hearing Accessible, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible, Resort View

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Hearing Accessible, Resort View

  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Resort View (Mobility Accessible)

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Roll-in Shower, Resort View (Mobility Accessible)

  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Ocean View (Mobility Accessible)

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Roll-in Shower, Ocean View (Mobility Accessible)

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower, Ocean View (Mobility Accessible)

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Roll-in Shower, Ocean View (Mobility Accessible)

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Roll-in Shower, Ocean View (Mobility Accessible)

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 2 Double Beds, Roll-in Shower, Ocean View (Mobility Accessible)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Moana Oceanfront Lanai 2 Double

1 bedroom, in-room safe, desk, blackout drapes

Moana Oceanfront Lanai 2 Double

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Moana Oceanfront Lanai King

1 bedroom, in-room safe, desk, blackout drapes

Moana Oceanfront Lanai King

  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Kaanapali

On the beach.You'll find Kaanapali Beach and Whalers Village within a 15-minute walk of this Kaanapali resort. May's Beach and Black Rock are also within half a mile (1 km).
View more Resorts in KaanapaliOpens in a new window

What's nearby

  • Kaanapali Beach - 2 min walk - 0.1 miles
  • Whalers Village - 7 min walk - 0.4 miles
  • Kaanapali Kai Course at Kaanapali Golf Resort - 15 min walk - 0.8 miles
  • Kaanapali Golf Courses - 15 min walk - 0.8 miles
  • Kahekili Beach - 2 min drive - 1.5 miles

Getting around

  • Kahului Airport (OGG) - 52 min drive

Restaurants

  • ‪Monkeypod Kitchen - ‬10 min walk
  • ‪Leilani's on the Beach - ‬10 min walk
  • ‪Hula Grill Kaanapali - ‬10 min walk
  • ‪Island Vintage Coffee - ‬12 min walk
  • ‪Maui Brewing Company Ka‘anapali - ‬8 min walk

About this property

Sheraton Maui Resort & Spa

4-star beachfront resort near Kaanapali Beach
Sheraton Maui Resort & Spa offers its guests a full-service spa, outdoor tennis courts, and a lazy river. There are 5 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free wired Internet.

A 24-hour business center and 12 meeting rooms are available. Event space at this resort measures 42307 square feet (3930 square meters) and includes conference space. An outdoor pool, a children's pool, and a hot tub are also featured at the family-friendly Sheraton Maui Resort & Spa. For a fee, parking is available.

This 4-star Kaanapali resort is smoke free.

  • 508 guestrooms or units
  • 6 levels
  • 6 buildings
  • 5 dining venues
  • 3 bars or lounges
  • 42307 sq ft of conference space
  • 3930 sq m of conference space
  • Built in 1963
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
Sheraton Maui Resort & Spa offers 508 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to lanais. 50-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a hot tub. The spa is open daily.

Similar properties

View from room
OUTRIGGER Kaanapali Beach Resort
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,405 reviews
$296 nightly
The price is $349
Oct 29 - Oct 30
Total with taxes and fees
OUTRIGGER Kaanapali Beach Resort

Property amenities

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Mini-fridge
  • Outdoor pool
  • Waterslide

Internet

  • Available in some public areas: Free wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Area shuttle
  • Secured, covered self parking on site (USD 39 per night)
  • Secured, covered valet parking on site (USD 49 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Children's pool
  • Foosball table
  • Full-service spa
  • Games
  • Hot tub
  • Lazy river
  • Outdoor pool
  • Scuba diving
  • Shopping
  • Snorkeling
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 50-inch LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 57.80 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access
  • Shuttle service
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 39 per night (in/out privileges)
  • Covered valet parking fee: USD 49 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 069-973-6064-01
This property accepts credit cards, debit cards, and cash
This property uses solar energy
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The tax ID number is 069-973-6064-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses solar energy. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Maui Sheraton
Maui Sheraton Resort
Sheraton Maui
Sheraton Maui Lahaina
Sheraton Maui Resort
Sheraton Maui Resort Lahaina
Sheraton Resort
Sheraton Resort Maui
Lahaina Sheraton
Sheraton Lahaina
Sheraton Maui Hotel Lahaina
Sheraton Maui Resort & Spa Lahaina
Sheraton Maui Resort And Spa
Lahaina Sheraton
Sheraton Maui Resort & Spa Lahaina
Sheraton Lahaina
Sheraton Maui Resort And Spa
Maui Sheraton
Sheraton Maui Resort Spa
Sheraton Maui & Spa Lahaina
Sheraton Maui Resort & Spa Resort
Sheraton Maui Resort & Spa Lahaina
Sheraton Maui Resort & Spa Resort Lahaina

Frequently asked questions

How close is Sheraton Maui Resort & Spa to the airport?

Sheraton Maui Resort & Spa is 4.6 mi (21-min drive) away from the West Maui Airport (JHM) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Maui Resort & Spa?

As of Oct 20, 2025, prices found for a 1-night stay for 2 adults at Sheraton Maui Resort & Spa on Oct 25, 2025 start from $280.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Maui Resort & Spa have an airport shuttle?

Airport shuttle services are not available at Sheraton Maui Resort & Spa.

How close is Sheraton Maui Resort & Spa to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Sheraton Maui Resort & Spa offer free breakfast?

Sheraton Maui Resort & Spa does not offer free breakfast.

Is there a casino at Sheraton Maui Resort & Spa?

No, there is no casino at this resort.

What time is check-in at Sheraton Maui Resort & Spa?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Sheraton Maui Resort & Spa?

Free parking is not available at this resort. Self parking is available for USD 39 per night, and valet parking for USD 49 per night.

Does Sheraton Maui Resort & Spa have a pool?

Sheraton Maui Resort & Spa features an outdoor pool and a children's pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Sheraton Maui Resort & Spa have a restaurant?

There are 5 onsite restaurants, offering options like ocean views and a beachfront location.

Does Sheraton Maui Resort & Spa have a spa?

This resort has a spa, which features facials, body treatments, and prenatal massages.

How close is Sheraton Maui Resort & Spa to downtown Kaanapali?

Sheraton Maui Resort & Spa is 0.8 mi away from Kaanapali.

Sheraton Maui Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 581 out of 1031 reviews
Rating 8 - Good. 252 out of 1031 reviews
Rating 6 - Okay. 114 out of 1031 reviews
Rating 4 - Poor. 49 out of 1031 reviews
Rating 2 - Terrible. 35 out of 1031 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room could use a little refurbishing especially the carpets. Outdated but functional bathroom facilities but overall OK fantastic location in Kaanapali. And the black rock with fantastic snorkeling overall very good.
Stayed 7 nights in Jul 2025

8/10 Good

Laura

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Our initial room was in poor condition. The bathroom door wouldn’t close, cabinets were worn down, and there was garbage in the planters off the balcony. The hotel moved us to a family suite and we had to agree to pay the additional $390 a night charge. We did it as the original room was so bad and we figured we’d be happier in a larger room which we were. The property is beautiful, the pool was perfect, and proximity to beach excellent. They do need to take better care of cleaning up garbage and plates around the property, especially the pool area and maintaining the rooms.
Stayed 9 nights in Jul 2025

10/10 Excellent

Maria Maggie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will visit the Sheraton again. I loved being right on the beach. The hotel was clean, staff was nice and I felt safe there. On top of that, the property was beautiful.
Stayed 5 nights in Jul 2025

10/10 Excellent

Leticia

Stayed 6 nights in Jul 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Michelle

Stayed 6 nights in Jul 2025

8/10 Good

Roy Mike

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property next to a beautiful beach, fantastic service from staff. The only complaint was the A/C would not cool the room down, making sleep uncomfortable due to it being warm and humid.
Stayed 3 nights in Jul 2025

10/10 Excellent

Noah

Stayed 10 nights in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is fantastic and pool and beach situation is hard to beat. Convenient to restaurants and shops at Whalers Village. Good service and room layout. Small downside is the outsourced towel operation at the pool - closes at 5 even though the pool is open until 8. And then the pool area isn’t cleaned up until the outsourced company comes back on duty in the AM. But that’s a fairly small complaint overall. Would definitely stay again.
Stayed 5 nights in Jul 2025

10/10 Excellent

Estrella Fransica

Stayed 2 nights in May 2025

10/10 Excellent

Anselmo

Liked: Cleanliness, staff & service, property conditions & facilities
everything
Stayed 9 nights in Jun 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

8/10 Good

Jayoti

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Amazing in kannapalli

Amazing location - cannot beat it in kanapalli .. near black rock beach water turtles amazing — way bette than Westin or others I was looking at location wise .. away from Whaler village chaos but walkable to it - so best of all .. location waist … but bar food and drinks not that great and rooms very old .. carpets and furniture old - had beautiful view from balcony so did not matter the room - old style very nice people .. I am glad I was there and not near Westin or whalers …
Stayed 6 nights in Jun 2025

10/10 Excellent

Michael

Stayed 8 nights in Jun 2025

10/10 Excellent

nedal

Stayed 7 nights in Jun 2025

6/10 Okay

Christopher

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was just alright. Expected more from a Sheraton property but the rooms were dated and the bathtub/shower was tiny. Overall whole bathroom was tiny. You couldn’t sit on toilet without your knees hitting the toilet paper holder. Was a very average experience. Property is nice. Beach was great. Dinner restaurant selection on property was limited and they stop giving out towels for the pool/beach and start closing bars early in the afternoon. Will stay at Westin next time.
Stayed 6 nights in Jun 2025

10/10 Excellent

Lito

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and stay there again.
Stayed 6 nights in Jun 2025

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities
The rooms could use some updates, The carpet was pretty worn but it was still a beautiful resort.
Stayed 6 nights in Jun 2025

6/10 Okay

cesar a

Great location, bad food
Stayed 6 nights in Jun 2025

10/10 Excellent

Alexis Joel

Liked: Cleanliness, amenities, property conditions & facilities
Great for the family and staff was friendly
Stayed 7 nights in Jun 2025

10/10 Excellent

Tamie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very beautiful and staff was very nice!
Stayed 6 nights in Jun 2025

6/10 Okay

Alex

Stayed 9 nights in Jun 2025

10/10 Excellent

Sheila

Stayed 9 nights in May 2025

10/10 Excellent

Sal

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2025

6/10 Okay

Thushari

Traveled with family
Disliked: Cleanliness
The property overall was great — the restaurants, beach, and spa were all excellent. However, the cleanliness of the room was disappointing. There were unexplained stains on the walls, a dead cockroach inside the room, and several others spotted outside. The carpet appeared old and visibly dirty. The bathroom was especially concerning, with noticeable hairs, rust, black mold, and sand present. While the rest of the experience was enjoyable, the condition of the room made it feel unclean and detracted from an otherwise great stay
Stayed 5 nights in Jun 2025