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Kaanapali Ocean Inn

2.5-star property
2780-A Kekaa Dr, Lahaina, HI 1-855-201-7819
3.4 out of 5
See all 29 travelocity Reviews

"My room was in the small hotel on the far side of the property. We reserved an ocean view room...and BOY WAS IT!! We were about 50 yards from the ... " More

By a verified traveler on Mon 31 Jan 2022

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Hotel Description

Beachfront hotel near Kaanapali Beach

On the beach

Your stay at this Lahaina hotel places you within a 10-minute walk of Kaanapali Beach and Kahekili Beach. May's Beach and Skyline Eco Adventure are also within half a mile (1 km).

3 outdoor pools

This smoke-free hotel features 3 outdoor pools, a gym, and a restaurant. Relax with beach cabanas, sun loungers, and beach umbrellas. Families will appreciate the onsite laundry facilities and babysitting.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
$303* Per night/room Mar 7 - Mar 8

Oceanfront Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Ocean View Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Kaanapali Ocean Inn ratings based on 29 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Kaanapali Ocean Inn

Everyone (17) Couples (4) Family (4) Other (1)
2 out of 5
Wait staff and bartenders more interested in conversing and socializing with each other than paying attention to customers. Limited menus and what was available very disappointing for the money. Housekeeping staff very friendly, but room cleaning time varied too much (9:45, 11:30, 10:45, 1:15).

Posted by on Nov 27, 2022

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Comment from Hotel Management

Nov 28, 2022 by Customer Satisfaction Team

Thank you for sharing your feedback. We are extremely sorry to read about your negative experience regarding our bartending staff. We will be sharing your feedback with our management team to resolve your concerns you have listed so that we can improve our resort and service. Once again, we are extremely sorry about these issues that you experienced. We understand your concerns, and we will improve.

3 out of 5

Posted by on Sep 10, 2022

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3 out of 5

Posted by on May 17, 2022

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2 out of 5

Posted by , from SAN JOSE on Feb 18, 2022

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5 out of 5
Beautiful

Posted by on Feb 10, 2022

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Comment from Hotel Management

Feb 11, 2022 by Customer Satisfaction Team

Mahalo for your feedback!

5 out of 5
My room was in the small hotel on the far side of the property. We reserved an ocean view room...and BOY WAS IT!! We were about 50 yards from the ocean looking straight out at it. We saw whales and had easy access to a great beach! The room was a big open concept with a sink, counter and refrigerator available to us beyond that in the bathroom, and with the exception of a rather small shower, I was incredibly happy with it. There was a patio to sit and look at the water...much like the pic you see here. I want to go back...IMMEDIATELY!!! I didn't get a chance to use the restaurant in the main building, or the beautiful golf course on the property. Future plans for sure!!

Posted by , from Pine River on Jan 31, 2022

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Comment from Hotel Management

Jan 31, 2022 by Customer Satisfaction Team

Thank you for sharing your feedback! We are so happy to read that you loved your stay with us. We hope to welcome you back again in the future!

5 out of 5
Only one dining option. There was no Jacuzzi or hot tub

Posted by , from Penn Valley on Dec 3, 2021

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Comment from Hotel Management

Dec 5, 2021 by Zareena - Customer Satisfaction Team

Mahalo for your feedback! We hope that you had a lovely time despite the hot tub being out of service currently. We would love to host you again in the future!

4 out of 5
The location was amazing. The property was on the beach and was steps away from our room. The room has no AC so it was blazing hot. They had 3 fans in the room but was still cooking in the room. The bed was comfortable, it was just really hot in the room.

Posted by on Nov 9, 2021

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Comment from Hotel Management

Nov 9, 2021 by Dale

Mahalo! We appreciate your valuable feedback. We are sorry to hear that the fans did not work for you. We hope that you had a beautiful time and will keep us in mind on your next trip to Maui.

2 out of 5

Posted by , from LAKE HAVASU CITY on Oct 29, 2021

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2 out of 5
Kaanapali Ocean Inn is in a pretty great location. View from our rooms was awesome and beach was very easy to get to. The staff were friendly and helpful. Amenities from the Royal Lahaina were super close and great. Unfortunately, I gave such a low rating because the fact that the room had no air conditioning made our trip miserable. The hotel was great and let us know that there was in fact no AC well in advance but I thought the fans they provided would have helped or that there would be some breeze, but there really wasn't. Don't expect for the nights to cool off and to relax after a day in the sun. Maybe staying here in the winter months would be better. Some folks complained about the nightly Luau. I didn't think it was that bad. From our room you could see part of the show and it was kind of neat. It ends pretty early in the evening too so it wasn't bothersome. The other reason for the low review is the bathrooms. I expected the room to be a little outdated but the bathroom ceiling tiles look like their falling apart and the shower is looking pretty rough.

Posted by on Sep 19, 2021

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Comment from Hotel Management

Sep 21, 2021 by Dale

Aloha! We appreciate your valuable feedback. We are sorry to hear that the fan did not work for you. We are extremely sorry to hear about your negative experience and even more sorry to have disappointed you. We are addressing your concerns and will forward this to our management team.

About the Kaanapali Ocean Inn

Location 2780-A Kekaa Dr, Lahaina, HI 96761

Property Features

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. Bring your whole family to Kaanapali Ocean Inn for summer fun including 3 outdoor swimming pools, surfing/body boarding, and snorkeling. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a fitness center and a garden. Parking is available for a fee. This Lahaina hotel is smoke free.

  • 56 guestrooms or units
  • 2 levels
  • 2 bars or lounges
  • Deli
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Lahaina Sugar Cane Train Station (6.3 km / 3.9 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Kaanapali Ocean Inn offers 56 accommodations with safes and coffee/tea makers. Rooms open to lanais. Flat-screen televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. This Lahaina hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Private lanai
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Fan
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Kaanapali Ocean Inn has a restaurant serving breakfast only.

Room service (during limited hours) is available.

Nearby Activities

3 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Golfing nearby
  • Surfing/bodyboarding on site
  • Parasailing nearby
  • Mountain biking nearby
  • Kayaking on site
  • Ziplining nearby
  • Bicycle rentals nearby
  • Rowing or canoeing on site
  • Boat tours nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Number of treatment rooms 3
  • Outdoor treatment areas
  • Couples treatment rooms
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 5 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - TA-130-995-4048-01

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is TA-130-995-4048-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner.

  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • Contactless check-in is available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • State tax ID - TA-130-995-4048-01
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 3
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 46.97 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Fitness/yoga classes
  • Phone calls
  • In-room coffee
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 35 per day (in/out privileges)
  • Valet parking fee: USD 40 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kaanapali Inn
  • Kaanapali Ocean
  • Kaanapali Ocean Inn
  • The Westin Kaanapali Ocean Resort Villas Hotel Lahaina
  • Westin Ka Anapali Ocean Hotel
  • Westin Kaanapali Ocean Resort Villas
  • Kaanapali Ocean Inn Lahaina
  • Kaanapali Ocean Lahaina
  • Kaanapali Ocean Lahaina
  • Kaanapali Ocean Inn Maui/Lahaina
  • Kaanapali Ocean Hotel Lahaina
  • Kaanapali Ocean Inn Hotel
  • Kaanapali Ocean Inn Lahaina
  • Kaanapali Ocean Inn Hotel Lahaina

You should know

  • Reservations are needed for golf tee times and massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.