8/10 Good
SHARON, oroville
Traveled with family
Jun 6, 2024
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
OUR ROOM WAS BEAUTIFUL WE HAD A FULL FRONT OCEAN VIEW BUT THE POOL WAS WITHOUT ANY RAILING OR STEPS TO GET INTO..NEVER SAW IT CLEANED THE HOT TUB WAS GREAT BUT THE POOL NEXT TO IT WAS DIRTY WITH LEAVES AND FLOATING MATTER IN IT..IT DID HAVE RAILINGS TO GET INTO IT..BUFFET WAS SAME EVERY DAY AND I PAID AHEAD TO HAVE IT WITH MY RESERVATION BUT WAS HANDED AN 80.00 BILL AFTER THE TWO OF US HAD EATEN AND I WAS SHOCKED BY THIS THE WAITER GOT ANGRY AND TOLD ME TO PUT MY ROOM NUMBER ON IT AND SIGN IT I FOUND OUT LATER THIS WAS STANDARD PRACTICE TO HAVE THE TIP AMOUNT ADDED TO MY DAILY FEES THE WAITER REFUSED TO COME AROUND THE NEXT DAY AND I HAD TO FIND HIM TO GET CREAM FOR MY COFFEE POOR SERVICE NOT HAPPY WITH THE BUFFET AT ALL VALET PARKING IS AN EXTRA 45 DOLLARS A DAY AND WE DID SELF PARKING BUT IT WAS A 25.00 FEE PER DAY AND A 20 MINUTE HIKE DOWN A HILL THE ELEVATORS WERE GOOD AND RAN GREAT I THINK HOT DOGS AND SNACKS NEAR THE POOL FOR THE KIDS WOULD BE GOOD BUT DIDN'T SEE THAT THE TIME SHARE BOOTH WAS A JOKE..I WAS TOLD TO GO THERE FOR MY BOX OF CHOCOLATE SO I WENT AND THE MAN WAS RUDE AND DEMANDED TO SEE MY CHECK IN SLIP WITH MY ROOM NUMBER ON IT HE KEPT SAYING YOU HAVE IT OR NOT..I GAVE IT TO HIM AND HE SLAMMED THE BOX OF CHOCOLATE ON THE TABLE AND THEN TRIED TO BOOK ME FOR A TOUR I SAID NO THANK YOU AND WALKED AWAY HE WORE A YELLOW SHIRT BEWARE OF THIS BOOTH THE CHECK IN WAS GOOD EXCEPT THE FIRST ROOM WAS HORRIBLE IT HAD A SQUEALING PIPES AND TOILET