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Wyndham Garden Lafayette

3.5-star property
1801 W Pinhook Road, Lafayette, LA 1-855-201-7819
2.4 out of 5
See all 9 travelocity Reviews

"Big parking lot. Building inside easily accessible " More

By a verified traveler on Sun 14 Apr 2019

Points Of Interest

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Hotel Description

3.5-star hotel near University of Louisiana at Lafayette

In Lafayette

Within 2 miles (3 km) of this Lafayette hotel, you'll find Lafayette General Medical Center School of Health Sciences and Our Lady of Lourdes Heart Hospital. University of Louisiana at Lafayette and Blackham Coliseum are also within 3 miles (5 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the gym and perks like free self parking and a free area shuttle.

Free Internet, flat-screen TVs

Featuring conveniences like 2 bathrooms and washers/dryers, the 290 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Refrigerators, room service, and premium bedding are also available.

Wyndham Garden Lafayette ratings based on 9 Verified Reviews

Review Summary
2.4 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Wyndham Garden Lafayette

Everyone (5) Couples (3) Family (1)
4 out of 5

Posted by on Sep 29, 2019

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Comment from Hotel Management

Oct 1, 2019 by Management

Thanks for rating your stay. Come back and be our guest!

1 out of 5
The entire place was nasty there were holes in the ceiling in the downstairs area covered with plastic. None of the ice machines worked and the place overall was very run down.

Posted by on Jul 25, 2019

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Comment from Hotel Management

Jul 26, 2019 by Management

Thank you for sharing feedback. We appreciate your overall opinion of the hotel and It will be passed on to the proper departments for follow up.

4 out of 5
Big parking lot. Building inside easily accessible

Posted by on Apr 14, 2019

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Comment from Hotel Management

Apr 18, 2019 by Director of Sales

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding your experience during your visit. I apologize that your experience was not as expected. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect.

2 out of 5
After staying at this hotel just shy of a year before my stay last weekend I am very disappointed. Wyndham Garden Lafayette somehow managed to go from a good clean hotel at a reasonable price, to a dirty run down hotel. The bathroom was in need of a deep clean, 2 days in a row we were told the hotel was out of wash rags, and customer service was poor. This was not the "romantic weekend away" hotel that I was expecting to share with my hard working husband.

Posted by on Mar 26, 2019

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Comment from Hotel Management

Apr 1, 2019 by Director of Sales

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding your experience during your visit. I apologize that your experience was not as expected. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect.

4 out of 5
The room was clean and the bed was very comfortable.

Posted by on Mar 18, 2019

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Comment from Hotel Management

Mar 19, 2019 by Director of Sales

Thank you for taking time to provide feedback on your recent stay. We are continually making improvements daily to our hotel and customer service is our top priority! We appreciate your loyalty and look forward to providing hospitable service upon your next visit.

1 out of 5
Phone in room didn't work. Toilet barely flushed. Knobs in shower didn't work correctly. All but 1 elevator worked. Property was very dated and not well maintained.

Posted by on Mar 11, 2019

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Comment from Hotel Management

Mar 16, 2019 by Director of Sales

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding your experience during your visit. I apologize that your experience was not as expected. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect.

3 out of 5
The best part was the bed it was so comfortable we didnt want to get up I was disappointed that there no complimentary breakfast when I’ve had it at other Wyndham hotels I was disappointed that my TV didn’t work even after the maintenance person came up attempted to fix it it still didn’t work after we returned for dinner and we just didn’t feel like moving

Posted by on Mar 11, 2019

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Comment from Hotel Management

Mar 11, 2019 by Director of Sales

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding your experience during your visit. I apologize that your experience was not as expected. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect.

1 out of 5
Extremely dirty and falling apart. Not worth the money. The breakfast buffet was gross - the fruit was moldy.

Posted by on Dec 20, 2018

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Comment from Hotel Management

Dec 22, 2018 by Jessica, DOS

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2 out of 5
We checked in and were in our room 30 minutes, when another family opened our door with a key provided by the front desk. The phone did not work. The room lacked a microwave and the A/C was loud. The furniture was old. The bed was comfortable. This is a place where you can crash if you need an overnight stay, but I would not recommend it for families, couples, or stays over a day or two. For a few dollars more, you could do much better.

Posted by on Aug 5, 2018

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Comment from Hotel Management

Aug 7, 2018 by Jessica

Thank you for taking time to provide feedback on your recent stay. We are continually making improvements daily to our hotel and customer service is our top priority! We appreciate your loyalty and look forward to providing hospitable service upon your next visit.

About the Wyndham Garden Lafayette

Location 1801 W Pinhook Road, Lafayette, LA 70508

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Wyndham Garden Lafayette offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. Event space at this hotel measures 14000 square feet (1301 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Wyndham Garden Lafayette. An area shuttle within 3.00 mi and a roundtrip airport shuttle (available 24 hours) are free. Free self parking is available. This 3.5-star Lafayette hotel is smoke free.

  • 1 building
  • 290 guestrooms or units
  • 6 levels
  • 14000 sq ft of conference space
  • 1301 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Lafayette Station (4.6 km / 2.9 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 3.00 mi
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Wyndham Garden Lafayette offers 290 accommodations with washers/dryers and safes. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Lafayette hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

  • 2 bathrooms
  • Washer and dryer
  • Separate bedroom
  • In-room dining
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 10 AM.

Wyndham Garden Lafayette has a restaurant on site.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50.00 per pet, per stay, plus a deposit of USD 125.00 per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 11.95 per person (approximately)
  • Pet deposit: USD 125.00 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Acadiana Hotel
  • Acadiana Lafayette
  • Hotel Acadiana
  • Hotel Acadiana Lafayette
  • Wyndham Garden Lafayette Hotel
  • Wyndham Garden Lafayette
  • Wyndham Garden Lafayette Hotel
  • Wyndham Garden Lafayette Lafayette
  • Wyndham Garden Lafayette Hotel Lafayette

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.