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SpringHill Suites by Marriott Lafayette South at River Ranch

2.5-star property
321 Settlers Trace Blvd, Lafayette, LA 1-855-201-7819
3.7 out of 5
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See all 3 travelocity Reviews

"Staff during check in was very professional and helpful. My room was super clean. I will stay here every time I’m in Lafayette. " More

By a verified traveler on Sat 22 Aug 2020

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Hotel Description

Lafayette hotel in River Ranch area

Near the airport

Your stay at this River Ranch hotel places you within 3 miles (5 km) of Our Lady of Lourdes Heart Hospital and The Mall of Acadiana. University of Louisiana at Lafayette and Cajundome are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free Internet, refrigerators

Featuring conveniences like sitting areas and refrigerators, the 103 guestrooms offer free WiFi and free wired Internet, as well as Smart TVs with Netflix. Other amenities include microwaves, coffee/tea makers, and free local calls.

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
$114* Per night/room Nov 3 - Nov 4

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

SpringHill Suites by Marriott Lafayette South at River Ranch ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for SpringHill Suites by Marriott Lafayette South at River Ranch

Everyone (2) Family (1)
1 out of 5
The staff was rude!!! The property was not clean nor was our room. We had to sanitize and clean ourselves. We had to literally go buy cleaning supplies. I was told by Travelocity that I. Oils pay at hotel - even states it on my confirmation. The staff would not let me pay. I had to transfer money to my MasterCard witch did not make it in time. So my discover card was charged, which was how I wanted to pay to begin with. Then they charged 60.00 to my card stating that they know I didn’t purchase anything - this is for INCASE a charge should appear. The font issues a refund of the 60.00 until 14 or 21 days after your satay. Meanwhile I am being charged interest on charges I didn’t charge. I will be calling the Corporate office. I feel some of my hotel room should be refunded. We requested twice that I room be cleaned and fresh towels. But our room was never cleaned and we had to wash towels. They said they didn’t have any to give us!!!!!

Posted by on Oct 11, 2021

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Comment from Hotel Management

Oct 12, 2021 by General Manager

Thank you for taking the time to share your recent experience at Springhill Suites Lafayette. Our apologies regarding your stay, as this is not the norm for our hotel. We have shared your comments with the team to ensure this was an isolated incident and is corrected moving forward. Regarding payment for the room, the $60.00 was an authorization which the computer is required to do ensure the cardholder has funds on their account for any additional purchases to put on their account prior to check out, for example, items from the lobby market or the enhanced internet for $4.95. If no additional charges are made to the guest room, the authorization is released back to your card. This process may take 3-5 business days, pending the cardholder's bank process. Thank you again for sharing your recent experience, it will help us improve our operations and services.

5 out of 5
Staff during check in was very professional and helpful. My room was super clean. I will stay here every time I’m in Lafayette.

Posted by , from Sulphur on Aug 22, 2020

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Comment from Hotel Management

Aug 23, 2020 by General Manager

On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the SpringHill Suites Lafayette South at River Ranch. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.

5 out of 5

Great value

Pros: Clean and quiet.
Cons: Breakfast items.
Location: Great location close to shopping and restaurants.
Check in was quick and simple. Room was extremely clean and spacious. Bedding was excellent. (Best hotel bed pillow I've ever had.) Very quiet. Breakfast was average.

Posted by , from Deville, LA on Jul 7, 2016

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About the SpringHill Suites by Marriott Lafayette South at River Ranch

Location 321 Settlers Trace Blvd, Lafayette, LA 70508

Property Features

SpringHill Suites by Marriott Lafayette South at River Ranch offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 348 square feet (32 square meters). The business-friendly SpringHill Suites by Marriott Lafayette South at River Ranch also features a terrace, laundry facilities, and dry cleaning/laundry services. Free self parking is available. This Lafayette hotel is smoke free.

  • 103 guestrooms or units
  • 4 levels
  • 348 sq ft of conference space
  • 32 sq m of conference space
  • Built in 2011
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Train station: Lafayette Station (8.9 km / 5.5 mi)
  • Parking: Free self parking

Room Amenities

SpringHill Suites by Marriott Lafayette South at River Ranch offers 103 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 32-inch Smart televisions come with Netflix. Refrigerators and microwaves are provided. This Lafayette hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Sitting area
  • Smart television
  • Premium channels
  • Netflix
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Hotel Names

  • SpringHill Suites Marriott River Ranch
  • SpringHill Suites Marriott River Ranch Hotel
  • SpringHill Suites Marriott River Ranch Hotel Lafayette South
  • SpringHill Suites River Ranch
  • Springhill Suites Lafayette South At River Ranch Hotel Lafayette

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.