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"Place a little run down andninnanbad area I did not feel safe " More

By a verified traveler on Wed 04 Sep 2019

Hotel Description

Hotel near Cajundome in Lafayette

Close to airport

You'll find Children's Museum of Acadiana and Alexandre Mouton House within 3 miles (5 km) of this hotel. Cathedral of St John and Moore Park are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the business center and free Internet in public areas. Enjoy the indoor pool and conveniences like a 24-hour front desk and free newspapers.

Free WiFi, comfy beds

The 57 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. LCD TVs come with digital channels, and other amenities include free WiFi and free local calls.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$53* Per night/room Nov 3 - Nov 4

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn & Suites ratings based on 10 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quality Inn & Suites

Everyone (4) Family (2)
1 out of 5
The room had a smokers smell in it, in a non smoker room. The floor was wet near the window, and it was aupposed to be a king bed instead my room was 2 queen beds

Posted by , from Brusly on Sep 4, 2020

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3 out of 5
Place a little run down andninnanbad area I did not feel safe

Posted by on Sep 4, 2019

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Comment from Hotel Management

Oct 25, 2019 by GM

Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I apologize to not have met your expectations during your stay and providing you a satisfactory stay. I will share this review with our entire team to understand how to resolve the issues you mentioned. I am at least glad that you were able to enjoy the breakfast options offered and the privacy provided to our guests. If you next trip brings you this way, we would like opportunity to provide you with our better service on your next stay with us. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, General Manager Quality Inn & Suites Lafayette 337-291-6008

5 out of 5
No extra pillows were available. Also, was told to eat breakfast in dining room , or get charged extra for taking the food to my room?! Really, WHY?

Posted by on Aug 12, 2019

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4 out of 5
I have stayed in this hotel a few times & enjoy it due to cleanliness, location & comfort.

Posted by on Jan 28, 2019

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Comment from Hotel Management

Jan 29, 2019 by GM

Dear Guest We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I am glad you enjoyed your stay with us and like our location. I am very glad that my entire team put in extra efforts to make your stay pleasurable. We treat each and every guest as part of our family and try to make them feel as comfortable as possible. I am glad we were able to do that for you. If you next business trip brings you this way, we would like opportunity to provide you with our services yet again. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Virat General Manager Quality Inn & Suites Lafayette 337-291-6008

4 out of 5

HAPPY BUT NOT HAPPY

PLEASE check room 224 for bed bugs!! I have studied it thoroughly this evening, and this is definitely what I have on my entire stomach/abdominal area. We do not have this problem at our house, so your hotel has to be where I got them. It's very uncomfortable, and a pain to deal with. Other than that, the hotel staff was very friendly.. We lost $2 in the coke machine, and the next morning, it was waiting for us at the front counter.

Posted by on Oct 19, 2016

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1 out of 5

Horrible Experience

We stayed in this hotel over the summer. They were renovating, but never said this when we called to make reservations. Okay, I can handle that. The first room the air conditioner did not work. They switched us to another room. I could handle that. The water in the pool was very murky, not sure what the problem was, but I did not allow the kids to swim. Second room the toilet would not flush. Manager comes up with a plunger, does something in the bathroom, comes out looks at us and leaves without saying a word. The toilet still did not flush. This was the straw that broke the camels back. We checked out and dared them to charge us. I would NOT go back!!!

Posted by on Oct 2, 2008

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2 out of 5

You will not get what they advertise!!!

I searched to find the perfect affordable hotel to pamper myself over the holidays. I chose Hawthorn hotel because it was advertised as a Presidential Suite with fireplace, free internet, microwave, refrigerator, jacuzi, two tv's, etc. What I got was not what was advertised. The room had no fireplace, was given to me dirty, trash in the trash cans, bathroom had urine stains on the seat. The tv in the bedroom had no remote and thus could not be used. I shared this information and was told it would be handled when the manager was made aware of it. The next day I returned to the hotel but the manager was not available and did not get back to me. I talked to the manager that Thursday and she said she would get back to me the next day. Meanwhile the microwave did not work and had to be replaced. The internet kept going out forcing you to sign on every 15 minutes then it would stay on for a hour or so and repeat the action of going out. The room was not cleaned just the bed was made up, until a complaint was lodged. I finally talked to the manager the day before I was to leave only to find out that the owner way of making up for the long wait to handle the problems, the dirty room, the broken equipment is not even worth mentioning. The mother company refused to do anything thus supporting the false advertisement and poor service. If you are looking to get what you pay for or to get what is advertised, I would not recommend Hawthorne Hotel in Lafayette, Louisiana.

Posted by on Dec 30, 2007

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5 out of 5

FOR THOSE WHO ENJOY

I HAD STAYS MANY TIME AT THIS HOTEL AND I WILL.I LOVE THE STAFF THE ENVIORNMENT\nOF THE ROOM AND THE ROOMS ARE SO SPECIOUS AND CLEAN ESPECIALLY THE POOL ALWAYS CLEAN AND THE BREAKFAST UNFORGETABLE.AFTER A LONG TIME OF MY LIFE\nI HAD FIND A SMALL BEAUTIFUL HOTEL.

Posted by on Dec 25, 2007

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2 out of 5

Comments

The hotel was very convenient and the people were nice. You need to know they do not have an elevator if you stay on the second floor. The rooms were very roomy and nice. But the personnel were not experienced enough to know that they were not supposed to charge my credit card because I prepaid. So now I am still working on fixing the mistake.

Posted by on Mar 21, 2007

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5 out of 5

Great Little Hotel

I very much enjoyed my stay. I usually try to choose all suite locations, but this little jewel is nestled away. Although it is right off the interestate and easy to get to. The employees make you feel right at home and the rooms are spacious and great for families.

Posted by on Oct 9, 2006

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is served. The business-friendly Quality Inn & Suites also features an indoor pool, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. Smoking is allowed in designated areas at this Lafayette hotel.

  • 57 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Lafayette Regional Airport (LFT) (11.1 km / 6.9 mi)
  • Train station: Lafayette Station (5.8 km / 3.6 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn & Suites offers 57 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Bathrooms include bathtubs and complimentary toiletries. This Lafayette hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pillowtop beds
  • LCD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Bathtub
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Masks are required in public areas.The property affirms that it follows sanitization practices of Commitment to Clean (Choice) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 2

Hotel Names

  • Comfort Inn Lafayette
  • Quality Inn Lafayette
  • Quality Lafayette
  • Quality Inn & Suites Hotel
  • Quality Inn & Suites Lafayette
  • Quality Inn & Suites Hotel Lafayette

You should know

  • Pool access available from 10 AM to 9 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.