4/10 Poor
Clive
Traveled with family
Apr 13, 2023
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Not Chalet Hotel Turquoise !
We booked Chalet Hotel Turquoise as we had stayed here before with Nielsen Ski and we had a great experience. Unfortunately our stay this time was not actually in the hotel, but in apartments elsewhere in Belle Plagne - despite our booking confirmation stating it was for the hotel.
Having checked the Hotels.com listing, the only mention of separate apartments is a hazy photo (9/16).
As such we did not benefit from the Chalet’s facilities or ski-in-ski-out location.
Also, the apartment was very small with almost zero storage space for 6 people with ski gear. There was 1 small wardrobe in one room only and only a few hooks for coats downstairs.
Ref comfort, one bedroom was so low due to being in the roof that we could only stand in the doorway entrance to the room. The height above the 2nd low level single bed was approx 50cm!
The other bedroom housed a very large double bed that meant we had to walk sideways to walk around the bed. There was no room for furniture or clothes in this room.
The apartment was for 6 people, yet the allocated ski locker was only for 3 - thankfully our party was only 3 people but our 6ft child struggled to be in the bedroom!.
Belle Plagne in general is a good place to stay. It is a great location with good shops, bars, restaurants. Just make sure you get allocated the Chalet Hotel, not the Cassiope Apartments!!
Clive
Stayed 7 nights in Mar 2023