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"We really enjoyed our stay. The volcano views and the variety of bird sightings was awesome. " More

By a verified traveler on Fri 29 Nov 2019

Hotel Description

3.5-star family-friendly lodge near Arenal Volcano, connected to the convention center

Convention convenience

Within 3 miles (5 km) of this La Fortuna lodge, you'll find Arenal Volcano and Arenal Volcano National Park. La Fortuna Waterfall is within 6 miles (10 km) and Lake Arenal is within 9 miles (15 km).

Poolside dining

This lodge features a full-service spa, hot springs, and 2 restaurants. Bring the family and enjoy the children's pool, playground, and kid-friendly dining. Enjoy the outdoor pool and free perks like buffet breakfast and free self parking.

Free WiFi, flat-screen TVs

The 118 individually furnished guestrooms offer free WiFi and room service. Entertainment options include flat-screen TVs with cable channels, while sitting areas and coffee/tea makers provide the conveniences of home. Change of towels is available on request.

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$96* Per night/room Aug 18 - Aug 19

Superior Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Villa

Bed Count 1 King Bed Maximum Occupancy 6 Max

Arenal Paraíso Resort & Thermo Mineral Hot Springs ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Arenal Paraíso Resort & Thermo Mineral Hot Springs

Everyone (1) Couples (1)
5 out of 5
We really enjoyed our stay. The volcano views and the variety of bird sightings was awesome.

Posted by on Nov 29, 2019

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Comment from Hotel Management

Jan 2, 2020 by Hotel Arenal Paraíso Resort & Spa

Dear customer, receive a great greeting from the Arenal Paraíso Resort & Spa Hotel, for us it was a pleasure to serve you and provide you with the best service. Thank you for your positive and negative comments that will help us improve more and more. Hope we can you see again

2 out of 5

Nothing to write home about.

Pros: Location
Cons: Listening to your customer and taking action. Change your mattresses so we dont feel the springs on our backs.
Location: Good location to see the volcanoe on a clear day. Soak your feet ONLY in the hot springs
Location close to town about 4 miles where there are better choices for restaurants and more affordable. Could not see the volcano because of low clouds .6 hot springs but go into top spring because water runs down unfiltered from the top to the bottom pool so who knows how much dead skin ends up in the bottom pool. Breakfast included is your average buffet with fresh fruit, scrambled eggs, rice and beans and some breakfast breads and pastry. Did not have hot water,curtain fell down (wasn't properly attached), toilet seat wouldnt stay up even after maintenance came by to "fix it" ,refrigerator not working until maintenance came by and turn the switch on the side of the cabinet to activate the plug??? Locked documents in safe and had to call maintenance to open it. I was told the printed instructions to operate the safe were incorrect !!! and finally...house keeping NEVER showed up even after complaining to the front desk so we came back to our room to unmade beds and dirty towels.

Posted by , from Costa Rica & Los Angeles on Jul 10, 2015

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About the Arenal Paraíso Resort & Thermo Mineral Hot Springs

Location La Palma, La Fortuna, Alajuela 21007

Property Features

Arenal Paraíso Resort & Thermo Mineral Hot Springs offers its guests a full-service spa, hot springs, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. A children's pool, a fitness center, and spa services are also featured at the family-friendly Arenal Paraíso Resort & Thermo Mineral Hot Springs. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star La Fortuna lodge.

  • 118 guestrooms or units
  • 2 dining venues
  • Buffet breakfast (free)
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Juan Santamaria Intl. Airport (SJO) (121.8 km / 75.7 mi)
  • Parking: Free self parking

Room Amenities

Arenal Paraíso Resort & Thermo Mineral Hot Springs offers 118 air-conditioned accommodations with safes and coffee/tea makers. These individually furnished accommodations have separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. This La Fortuna lodge provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Sitting area
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Unique furnishings
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Roxi Snack Bar - This poolside tapas bar specializes in international cuisine and serves lunch and dinner. A children's menu is available.

Oscars Steak House - Overlooking the garden, this steakhouse specializes in regional cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

A complimentary grocery shopping service is offered and guests can order late night fare from room service (during limited hours).

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ziplining on site
  • Ecotours on site
  • Playground on site
  • Ecotours nearby
  • Horse riding/rental on site
  • Cave exploring/spelunking nearby
  • Hiking/biking trails nearby
  • Hot springs on site

Spa Services

Mayin Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with hot springs/mineral springs, a sauna, and a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Reflexology
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • No elevator (single level property)
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool access ramp on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; guests can access their rooms with a mobile device. Individually-wrapped food options are available for breakfast, lunch, and dinner.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Pets cannot be left unattended
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Hotel Names

  • Arenal Paraíso Resort & Thermo Mineral Hot Springs Lodge
  • Arenal Paraiso Hotel Resort And Spa
  • Arenal Paraíso Hotel Resort Fortuna
  • Arenal Paraíso Resort & Thermo Mineral Hot Springs La Fortuna
  • Arenal Paraíso Hotel Resort La Fortuna
  • Arenal Paraíso Hotel Resort

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the lodge before arrival using the contact information on the booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.