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New Akan Hotel

Property class: 3.5
3.5-star hotel near Lake Akan

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Photo gallery for New Akan Hotel

An infinity pool with a wooden deck and lounge chairs, overlooking a body of water and distant hills.
A spacious living room with a large sofa, a coffee table, and a view of a lake.
A bedroom with a large bed, a view of a lake, and a wooden ceiling.
A large indoor swimming pool with clear windows overlooking a body of water.
A buffet area with a variety of food items and a central potted plant.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Business services
  • Laundry

Explore the area

View in a map
2-8-8 Akanko Onsen, Akan-cho, Kushiro, Hokkaido, 085-0467
  • Place, Akan Mashu National Park
    ‪1 min walk‬
  • Place, Lake Akan
    ‪3 min walk‬
  • Place, Akanko Ainu Theater Ikoro
    ‪12 min walk‬
  • Airport, Kushiro (KUH)
    ‪76 min drive‬

Room options

View all photos for (Non-Smoking) Crystal - Lake View Western Style Room

A hotel room with two beds, a desk with a TV, a chair, a small table, and a window with a view of the outdoors.

(Non-Smoking) Crystal - Lake View Western Style Room

  • Lake view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for (Non-Smoking) Crystal - Western Style Room [No View Specified]

A hotel room with two beds, a desk with a TV, a chair, a small table, and a window with a view of the outdoors.

(Non-Smoking) Crystal - Western Style Room [No View Specified]

8.0 out of 10
Very good
(3 reviews)
  • Mountain view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for (Non-Smoking) Crystal - Japanese Style Room [No View Specified]

A traditional Japanese room with tatami flooring, a low table with a decorative tray, two chairs, and a view of trees through shoji screens.

(Non-Smoking) Crystal - Japanese Style Room [No View Specified]

7.4 out of 10
Good
(3 reviews)
  • Mountain view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for (Non-Smoking) Crystal - Lake View Japanese Style Room

A traditional Japanese room with tatami flooring, a low table with a decorative tray, two chairs, and a view of trees through shoji screens.

(Non-Smoking) Crystal - Lake View Japanese Style Room

9.4 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for (Non-Smoking) Shangri-La - Japanese Style Room [No View Specified]

A traditional Japanese-style room with tatami flooring, a low wooden table, and a television on a cabinet.

(Non-Smoking) Shangri-La - Japanese Style Room [No View Specified]

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

View all photos for (Non-Smoking) Shangri-La - Lake View Japanese Style Room

A traditional Japanese-style room with tatami flooring, a low wooden table, and a television on a cabinet.

(Non-Smoking) Shangri-La - Lake View Japanese Style Room

8.4 out of 10
Very good
(5 reviews)
  • Lake view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 5
  • 4 Twin Futons

View all photos for (Non-Smoking) Shangri-La - Lake View Resort Twin Room

A modern hotel room with a large bed, a TV, and a view of a lake.

(Non-Smoking) Shangri-La - Lake View Resort Twin Room

  • Lake view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

About the neighborhood

Kushiro

On lake.Your stay at this Kushiro hotel places you within a 10-minute walk of Lake Akan and Akankohan Eco Museum Center. Akanko Ainu Theater Ikoro and Ainu Kotan are also within half a mile (1 km).

What's nearby

  • Akan Mashu National Park - 1 min walk - 0.0 miles
  • Lake Akan - 3 min walk - 0.2 miles
  • Akankohan Eco Museum Center - 5 min walk - 0.3 miles
  • Akanko Ainu Theater Ikoro - 12 min walk - 0.7 miles
  • Ainu Kotan - 19 min walk - 1.0 mile

Getting around

  • Mashu Station - 35 min drive
  • Kushiro Airport (KUH) - 71 min drive

Restaurants

  • ‪MAIN DINING TENGA 天河 - ‬6 min walk
  • ‪ワッカピリカ - ‬5 min drive
  • ‪奈辺久 - ‬4 min walk
  • ‪海兵 - ‬4 min walk
  • ‪Pan de Pan - ‬3 min walk

About this property

New Akan Hotel

3.5-star hotel near Lake Akan
There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. New Akan Hotel offers its guests hot springs and a sauna. A vending machine, an arcade/game room, and multilingual staff are also featured at New Akan Hotel. Self parking is free.
  • 370 guestrooms or units
  • 9 levels
  • Built in 1965
  • Deli
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Game room or arcade
  • Garden
  • Elevator
  • 1 conference room
  • Dining venue
New Akan Hotel offers 370 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Kushiro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

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  • Parking included
  • Restaurant
  • Air conditioning
  • Breakfast available
3.9 out of 5, Good, 83 reviews
$126 nightly
The price is $142
Nov 6 - Nov 7
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Property amenities

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 8:30 AM for a fee
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Hot springs
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bed sheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Akan Hotel
New Akan
New Akan Hotel
New Akan Hotel Kushiro, Japan - Hokkaido
New Akan Hotel Kushiro
New Akan Kushiro
New Akan Hotel Hotel
New Akan Hotel Kushiro
New Akan Hotel Hotel Kushiro

Frequently asked questions

How close is New Akan Hotel to the airport?

New Akan Hotel is 35.2 mi (71-min drive) away from the Kushiro Airport (KUH) airport, the closest popular airport to the property.

How much does it cost to stay at New Akan Hotel?

As of Nov 5, 2026, prices found for a 1-night stay for 2 adults at New Akan Hotel on Nov 20, 2026 start from $112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does New Akan Hotel have an airport shuttle?

Airport shuttle services are not available at New Akan Hotel.

Does New Akan Hotel offer free breakfast?

New Akan Hotel does not offer free breakfast. It's available every day from 7:00 AM to 8:30 AM.

Is there a casino at New Akan Hotel?

No, there is no casino at this hotel.

What time is check-in at New Akan Hotel?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

Is there free parking at New Akan Hotel?

This hotel offers free self parking.

Does New Akan Hotel have a pool?

New Akan Hotel does not have a pool.

Does New Akan Hotel have a restaurant?

Yes, there is a restaurant on site.

Does New Akan Hotel have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is New Akan Hotel to downtown Kushiro?

New Akan Hotel is 34.2 mi away from Kushiro.

New Akan Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 85 out of 275 reviews
Rating 8 - Good. 105 out of 275 reviews
Rating 6 - Okay. 56 out of 275 reviews
Rating 4 - Poor. 19 out of 275 reviews
Rating 2 - Terrible. 10 out of 275 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lake view room is very good but very crowded for the dinner
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great rooftop pool to watch the sunset. The Japanese styled rooms are a large size which is very comfortable. Huge hotel and too busy and rushed in restaurant. The decor is very aged. Good location though and great access for lake side walking.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a time warp, step back into the boom times of 1980 Japan. Roof top heated pool with a view of the lake and volcanoes in the background! I need to say no more!
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
Skip it, run down, terrible food... just bad
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had some noisy neighbours but the staff very kindly moved us to a quieter room.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop mixed onsen was a big surprise, but super nice as we don't usually get to be with family members of other sex. (You do provide basic swimwear). It was so nice to look over the lake and just chill out in the onsen upstairs, but the main onsen were also incredible. Food options were plenty in the restaurant (buffet style), and it's so close to the Ainu Kotan... definitely worth a visit!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful dinner and breakfast!
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Nice view of the lake, both from the room and the onsen In-room bathroom was dated though Good selection of food for both dinner and breakfast
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like hot spring big bath.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The best thing about the hotel was the rooftop pool! The buffet for bfast and dinner was very nice. Unfortunately the rims, while clean, were very dated.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is in a great location. We were able to walk to the ferry port. It is walking distance to the bus station. The dinner buffet was excellent. There were many varieties of food. Our room was clean and faced Lake Akan. A great place to stay!
Stayed 2 nights in May 2025
Verified review

6/10 Okay

Liked: Staff & service
Hotel is a little run down. In need of a make over.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Property conditions & facilities
A very wide spread and luxurious buffet dinner. Take the half board
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

The property is a mixed bag the food and staff were excellent. However the room was was in very poor condition and badly overdue for refurbishment. For the amount of money charged the rooms will be a definite disappointment.
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
The staff was friendly, but the room and the dinner buffet was not up to standard! The hotel itself it's really old it needs a makeover all around. Luckily it was for one night only.....
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Overrated For Price

The front desk was a little standoff ish. I arrived at 9pm and you would have thought the world was ending. Just a massive hotel with a lot of people. The onsen was super crowded and lots of the surrounding restaurants close earlier than mentioned. A bit pricey for the style of room, but very limited availability in the area.
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Clearly when this hotel was new, it was a fabulous place. However, the property is now extremely dated, with 80s style decor throughout, and most seriously, poorly-maintained rooms containing worn and damaged furniture. The bathroom fittings have their original chrome scrubbed away. The towels were provided in multiple colours. The staff were very helpful, and were not at fault at all. The onsen facilities, while dated and in need of a refresh, were good. Although staying for two nights, we were unfortunately unable to sample the rooftop pool as it was closed due to high winds, when the wind was certainly not a problem on one day. The saving grace was the breakfast, which was plentiful and provided lots of choice. If you are aware that you're going to stay at a place possibly not refreshed since the 1980s, it's ok, but otherwise you may prefer to pay a little more and be sure of reaching a reasonable minimum standard.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
It should be renamed the Old Akan Hotel, as the rooms are probably 1960s in style and amenity. It was definitely overpriced, given the small bathroom and bedroom. The bathroom was so small, there was not even space to put bottles of shampoo and body soap. These were provided in sachets. The hotel seems to have had a facelift on the outside and in the lobby and restaurant areas, but the rooms were ordinary. Not worth the money charged.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
屋上露天風呂はこのホテル特有の良さです
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Staff & service
Disliked: Property conditions & facilities
部屋のユニットバストイレが、あまり綺麗な印象ではなかった。 朝食会場のロケーションは凄い良かったです！
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
棟が二つあり、クリスタル館にアサインされた。こちらは窓が汚れていたり、家具が傷んでいたり、清掃中の各部屋のタオルか廊下に散乱していたりした。おすすめしない。
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness
加賀屋さんを思い出させてくれました。食事は2食とも大満足です。家族旅行には大変おすすめですよ。
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
エレベーターの待ち時間が気になりました・・・
Stayed 1 night in Jun 2026

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