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Crowne Plaza ANA Kumamoto New Sky by IHG

4.0 star property
4-star hotel near Kumamoto Castle

Choose dates to view prices

Photo gallery for Crowne Plaza ANA Kumamoto New Sky by IHG

Exterior
Minibar, in-room safe, desk, laptop workspace
Lobby
Lobby
Suite, 2 Queen Beds | Minibar, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
2 Higashi, Amidaji-cho, Chuo-ku, Kumamoto, Kumamoto-ken, 860
  • Place, Kumamoto Station Tourist Information Center
    ‪12 min walk‬
  • Place, Kumamoto-jo Hall
    ‪14 min walk‬
  • Place, Sakura Machi Kumamoto
    ‪14 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪31 min drive‬

Room options

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (High Floor)

8.4 out of 10
Very good
(7 reviews)
  • 292 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(7 reviews)
  • 242 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 2 Double Beds

  • 534 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Minibar, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 825 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

9.2 out of 10
Wonderful
(7 reviews)
  • 242 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

8.8 out of 10
Excellent
(8 reviews)
  • 292 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed (High Floor)

Premium Room, 1 King Bed (High Floor) | Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (High Floor)

  • 292 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Kumamon Theme)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds (Kumamon Theme)

  • 292 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 2 Twin Beds (High Floor)

Minibar, in-room safe, desk, laptop workspace

Premier Room, 2 Twin Beds (High Floor)

  • 292 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

8.8 out of 10
Excellent
(18 reviews)
  • 292 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds (Kumamon Theme)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds (Kumamon Theme)

10.0 out of 10
Exceptional
(1 review)
  • 292 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds (High Floor)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Twin Beds (High Floor)

  • 292 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds (High Floor)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds (High Floor)

8.0 out of 10
Very good
(2 reviews)
  • 292 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, Multiple Beds (High Floor)

Room, Multiple Beds (High Floor) | Minibar, in-room safe, desk, laptop workspace

Room, Multiple Beds (High Floor)

  • 626 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Room (Upgraded)

Minibar, in-room safe, desk, laptop workspace

Standard Room (Upgraded)

  • 292 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 2 Twin Beds (High Floor)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds (High Floor)

8.0 out of 10
Very good
(1 review)
  • 292 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Kumamoto

City center retreat .Within a 15-minute walk of this Chuo Ward hotel, you'll find Kumamoto Shintoshin Plaza and Kumamoto Station Tourist Information Center. Also, Kitaoka Nature Park is within half a mile (1 km) and Amu Plaza Kumamoto is within 2 miles (3 km).

What's nearby

  • Kumamoto Station Tourist Information Center - 12 min walk - 0.7 miles
  • Sunroad Shinshigai Shopping Street - 13 min walk - 0.7 miles
  • Kumamoto-jo Hall - 14 min walk - 0.8 miles
  • Sakura Machi Kumamoto - 14 min walk - 0.8 miles
  • Kumamoto Castle - 4 min drive - 1.6 miles

Getting around

  • Zoological and Botanical Gardens Entrance Tram Stop - 6 min drive
  • Kumamoto Station - 10 min walk
  • Kumamoto Airport (KMJ) - 48 min drive

Restaurants

  • ‪Sun Cielo Restaurant - ‬2 min walk
  • ‪Bar Lounge Felice - ‬1 min walk
  • ‪旅彩 - ‬6 min walk
  • ‪珈琲回廊 - ‬8 min walk
  • ‪日本料理 光琳 - ‬1 min walk

About this property

Crowne Plaza ANA Kumamoto New Sky by IHG

4-star hotel near Kumamoto Castle
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. There's an onsite business center.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Crowne Plaza ANA Kumamoto New Sky by IHG. An airport shuttle during limited hours is available for a fee. Parking is available for a fee.

This 4-star Kumamoto hotel is smoke free.

  • 187 guestrooms or units
  • 25 levels
  • 2 dining venues
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Crowne Plaza ANA Kumamoto New Sky by IHG offers 187 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, designer toiletries, and bidets.

This Kumamoto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 7:00 PM
  • Self parking on site (JPY 1,500 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 2,800 per person
  • 2 restaurants
  • A bar/lounge

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Thin carpet in room

Room amenities

Entertainment

  • Pay movies
  • TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2800 per person
  • Airport shuttle fee: JPY 1200 per person (one-way)
  • Self parking fee: JPY 1500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ANA Hotel Kumamoto
ANA Hotel Kumamoto Newsky
ANA Hotel Newsky
ANA Kumamoto
ANA Kumamoto Hotel
ANA Kumamoto Newsky
ANA Newsky
Kumamoto ANA Hotel
Kumamoto Newsky Hotel
Crowne Plaza ANA Kumamoto New Sky Hotel
Crowne Plaza ANA New Sky Hotel
Crowne Plaza ANA Kumamoto New Sky
Crowne Plaza ANA New Sky
Crowne Plaza ANA Kumamoto New Sky
Crowne Plaza ANA Kumamoto New Sky by IHG Hotel
Crowne Plaza ANA Kumamoto New Sky an IHG Hotel
Crowne Plaza ANA Kumamoto New Sky by IHG Kumamoto
Crowne Plaza ANA Kumamoto New Sky by IHG Hotel Kumamoto

Frequently asked questions

How close is Crowne Plaza ANA Kumamoto New Sky by IHG to the airport?

Crowne Plaza ANA Kumamoto New Sky by IHG is 12.3 mi (48-min drive) away from the Kumamoto Airport (KMJ) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza ANA Kumamoto New Sky by IHG?

As of Mar 11, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza ANA Kumamoto New Sky by IHG on Apr 7, 2026 start from $80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza ANA Kumamoto New Sky by IHG have an airport shuttle?

Crowne Plaza ANA Kumamoto New Sky by IHG offers an airport shuttle during limited hours, for a charge of JPY 1200 per person, one-way.

Does Crowne Plaza ANA Kumamoto New Sky by IHG offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza ANA Kumamoto New Sky by IHG, but buffet breakfast is offered for a fee of JPY 2800 per person. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Crowne Plaza ANA Kumamoto New Sky by IHG?

No, there is no casino at this hotel.

What time is check-in at Crowne Plaza ANA Kumamoto New Sky by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Crowne Plaza ANA Kumamoto New Sky by IHG?

Free parking is not available at this hotel. Self parking is available for JPY 1500 per day.

Does Crowne Plaza ANA Kumamoto New Sky by IHG have a pool?

Crowne Plaza ANA Kumamoto New Sky by IHG does not have a pool.

Does Crowne Plaza ANA Kumamoto New Sky by IHG have a restaurant?

Crowne Plaza ANA Kumamoto New Sky by IHG is home to Suncielo, which features Italian cuisine.

Does Crowne Plaza ANA Kumamoto New Sky by IHG have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza ANA Kumamoto New Sky by IHG to downtown Kumamoto?

Crowne Plaza ANA Kumamoto New Sky by IHG is 0.6 mi away from Kumamoto.

Crowne Plaza ANA Kumamoto New Sky by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 469 out of 1000 reviews
Rating 8 - Good. 418 out of 1000 reviews
Rating 6 - Okay. 78 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 8 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Patrick

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Room cleanliness was good. However, the hotel has switched from aircon to warmer mode too early. As the winter was delayed, the enclosed room was warm even by just turning on the fan. Despite feedback to the hotel, the only solution they had was providing cooler fan that didn't solve the problem. Such act demonstrates the lack of sensitivity to the needs of the customers.
Stayed 1 night in Dec 2025

4/10 Poor

Patrick

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
The place was clean and well kept. However, the hotel was too early to switch to heater mode from aircon despite the late arrival of winter. As a result, my family had to endure the comfort of the warmth in the enclosed room without the cool of aircon. We were dismayed by the hotel's decision of not switching back to the aircon inspite of the feedback. Instead the hotel chose to provide us with air cooler which is a show of lack in hotel's service quality.
Stayed 3 nights in Dec 2025

10/10 Excellent

hubert

Liked: Cleanliness, amenities, property conditions & facilities
It was by far the best breakfast setup I have had in a long time. Great, accommodating staff and close to the station.
Stayed 1 night in Dec 2025

8/10 Good

Shun Timothy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room is great. The front desk staff is helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Kin Hung George

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, room is really clean.
Stayed 2 nights in Oct 2025

10/10 Excellent

Otis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We are happy with the rooms and service
Stayed 2 nights in Oct 2025

10/10 Excellent

Andre

Stayed 1 night in Aug 2025

8/10 Good

Luis, Xenia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was easy to get by limousine bus and nice hotel lobby area. Hotel staff was very helpful and free umbrellas when rainy outside. Good hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

Siew

Stayed 3 nights in Apr 2025

10/10 Excellent

Chun Kit

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a 6 minutes walk to the central area of the city. However, it is very close and the location is great. Great hotel and great staff also.
Stayed 4 nights in Dec 2024

10/10 Excellent

Thomas

Liked: Amenities
O9m
Stayed 2 nights in Nov 2024

10/10 Excellent

Jonathan, Chippenham

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast, helpful staff and quiet comfortable room.
Stayed 3 nights in Nov 2024

6/10 Okay

Khai Wor, Singapore

Traveled with group
Liked: Staff & service
Basic..
Stayed 1 night in Nov 2024

8/10 Good

Zhen Ming

Stayed 2 nights in Oct 2024

10/10 Excellent

Andy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and quite place. The staff was super nice and helpful.
Stayed 3 nights in Oct 2024

8/10 Good

John Michael

Stayed 2 nights in Aug 2024

10/10 Excellent

Aiko Lapinski

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Berwin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roughly a 15minutes walk to Kumamoto station. The area around the hotel is generally quiet. Ample of parking space for those driving. Hotel room is clean and staffs are friendly
Stayed 2 nights in Jul 2024

8/10 Good

John Michael

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Kevin

Stayed 2 nights in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Peter

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Feb 2024