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Smile Hotel Kumamoto Suizenji

3.0 star property
3-star hotel near Suizenji Gardens

Choose dates to view prices

Photo gallery for Smile Hotel Kumamoto Suizenji

A restaurant with multiple tables and chairs, a brick wall, and hanging pendant lights.
A library with bookshelves, a table, chairs, and a massage chair.
A set of stairs with a red carpet leading up to a wooden platform.
A reception area with a wooden reception desk, a Smile Hotel sign, and a vending machine.
A hotel room with two beds, a desk, a television, and a small refrigerator.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
1-2-20, Suizenji, Chuo-ku, Kumamoto, Kumamoto, 862-0950
  • Place, Suizenji Gardens
    ‪10 min walk‬
  • Place, Kumamoto City Hall
    ‪4 min drive‬
  • Place, Contemporary Art Museum Kumamoto
    ‪4 min drive‬
  • Airport, Kumamoto (KMJ)
    ‪34 min drive‬

Room options

View all photos for Single Room, Non Smoking

A hotel room with a bed, a desk, a chair, and a small trash bin.

Single Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Single Room, Smoking

A hotel room with a bed, a desk, a chair, and a small trash bin.

Single Room, Smoking

  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a desk, a television, and a small refrigerator.

Twin Room, Non Smoking

  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Twin Room, Smoking

A hotel room with two beds, a desk, a television, and a small refrigerator.

Twin Room, Smoking

  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Twin Room, Non-smoking

A hotel room with two beds, a desk with a computer, a small refrigerator, and a window with curtains.

Twin Room, Non-smoking

  • Sleeps 2
  • Free WiFi

View all photos for Superior Twin room, No view, Non-smoking (Double + Single Bed [Non-smoking])

A hotel room with a bed, a chair, a small table, a nightstand, and a wall-mounted lamp.

Superior Twin room, No view, Non-smoking (Double + Single Bed [Non-smoking])

  • Sleeps 5
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Superior Twin room, Smoking (Double + Single Bed [Smoking])

A hotel room with a bed, a chair, a small table, a nightstand, and a wall-mounted lamp.

Superior Twin room, Smoking (Double + Single Bed [Smoking])

  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

About the neighborhood

Kumamoto

Chuo Ward stay.Within a 15-minute walk of this Chuo Ward hotel, you'll find Suizenji Gardens and Izumi Shrine. Contemporary Art Museum Kumamoto and Kumamoto City Hall are also within 2 miles (3 km).

What's nearby

  • Suizenji Gardens - 10 min walk - 0.5 miles
  • Izumi Shrine - 13 min walk - 0.7 miles
  • Sunroad Shinshigai Shopping Street - 4 min drive - 1.2 miles
  • Kumamoto City Hall - 4 min drive - 1.4 miles
  • Contemporary Art Museum Kumamoto - 4 min drive - 1.4 miles

Getting around

  • Zoological and Botanical Gardens Entrance Tram Stop - 3 min drive
  • Suizenji station - 4 min walk
  • Kumamoto Airport (KMJ) - 42 min drive

Restaurants

  • ‪コーエイ - ‬3 min walk
  • ‪うまかったい - ‬1 min walk
  • ‪ONE FIVE DOG - ‬7 min walk
  • ‪ミスフルーツパーラー - ‬3 min walk
  • ‪葦善 - ‬4 min walk

About this property

Smile Hotel Kumamoto Suizenji

3-star hotel near Suizenji Gardens
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Smile Hotel Kumamoto Suizenji also features a vending machine, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.
  • 85 guestrooms or units
  • 7 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Computer for guest use
  • Microwave in a common area
  • 1 conference room
  • Dining venue
Smile Hotel Kumamoto Suizenji offers 85 air-conditioned accommodations with hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and toilets with an electronic bidet. Guests can surf the web using the complimentary wired and wireless Internet access.

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.8 out of 5, Exceptional, 1,873 reviews
$76 nightly
The price is $86
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 800 per night)
  • Extended parking on site (JPY 800 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends; JPY 1,000 for adults and JPY 500 for children
  • A restaurant

Things to do

  • Bicycle rentals

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium channels

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toilet with electronic bidet
  • Towels provided

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 200.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1000 for adults and JPY 500 for children
  • Self parking fee: JPY 800 per night
  • Extended parking fee: JPY 800 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smile Hotel Suizenji
Smile Kumamoto Suizenji
Smile Suizenji
Smile Kumamoto Suizenji
Smile Hotel Kumamoto Suizenji Hotel
Smile Hotel Kumamoto Suizenji Kumamoto
Smile Hotel Kumamoto Suizenji Hotel Kumamoto

Frequently asked questions

How close is Smile Hotel Kumamoto Suizenji to the airport?

Smile Hotel Kumamoto Suizenji is 10.2 mi (42-min drive) away from the Kumamoto Airport (KMJ) airport, the closest popular airport to the property.

Does Smile Hotel Kumamoto Suizenji have an airport shuttle?

Airport shuttle services are not available at Smile Hotel Kumamoto Suizenji.

Does Smile Hotel Kumamoto Suizenji offer free breakfast?

Free breakfast isn’t provided at Smile Hotel Kumamoto Suizenji, but buffet breakfast is offered for a fee of JPY 1000 for adults and JPY 500 for children. It's available on weekdays from 6:30 AM to 9:00 AM and weekends from 7:00 AM to 9:30 AM.

Is there a casino at Smile Hotel Kumamoto Suizenji?

No, there is no casino at this hotel.

What time is check-in at Smile Hotel Kumamoto Suizenji?

Check-in start time: 3 PM; Check-in end time: 1:00 AM.

Is there free parking at Smile Hotel Kumamoto Suizenji?

Free parking is not available at this hotel. Self parking is available for JPY 800 per night. Extended parking is available for JPY 800 per night.

Does Smile Hotel Kumamoto Suizenji have a pool?

Smile Hotel Kumamoto Suizenji does not have a pool.

Does Smile Hotel Kumamoto Suizenji have a restaurant?

Yes, there is a restaurant on site.

Does Smile Hotel Kumamoto Suizenji have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Smile Hotel Kumamoto Suizenji to downtown Kumamoto?

Smile Hotel Kumamoto Suizenji is 1.4 mi away from Kumamoto.

Smile Hotel Kumamoto Suizenji Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 27 out of 60 reviews
Rating 8 - Good. 24 out of 60 reviews
Rating 6 - Okay. 7 out of 60 reviews
Rating 4 - Poor. 2 out of 60 reviews
Rating 2 - Terrible. 0 out of 60 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Mansour

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Nice Stay at smile hotel

the hotel in overall is good but it is only suitable for couples, not a family. The room is too narrow and doesn't include any facilities for babies.
Stayed 3 nights in Dec 2017
Verified review

10/10 Excellent

Séverine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not wish to leave a detailed comment. A few words: the staff are very pleasant, the place is clean and the free-access massage chairs are incredible.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Staff & service
特にありません。
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

ERIKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全ておいて満足できるホテルです。 朝食がとても美味しかったです。
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Shogo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
いいと思う
Stayed 1 night in Feb 2024
Verified review

8/10 Good

かつみ

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの皆様の応対が良くて、また利用したいと思いました。
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Naoya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
シャンプーバー、22時までビールとコーヒー飲み放題、お部屋にメッセージがあったりと、少し古いホテルを改装した雰囲気ですが、それを大きく上回るサービスの良さがあります。
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ネット予約のホテルの外観の写真があまり良いイメージでは無いように感じましたが、立地が良かったので予約しましたが… スタッフの方の対応もとても良く、お部屋も清潔な感じでした。外観もイメージとは違ってました。無料のコーヒーやシャンプーバー、カイロなどサービスも良かったです。カイロは翌日の娘の受験会場で使わせて頂きました。 又機会があれば利用させて頂きたいと思います。
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Taro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
仕事で宿泊しました。市電とJR駅に近くて移動には便利。近くにコンビニもありますが、繁華街からは離れています。室内は綺麗で清掃もきちんとされていて良かったと思います
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

HARUYOSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

アットホーム雰囲気でした

素泊まりの1泊でしたが、チェックインの時からフロントの方の対応は良く、気持ち良く滞在できました。ウエルカムドリンクのサービスや、マッサージチェアが置いてあったらりして、楽しく過ごせました。
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Mayumi

Liked: Cleanliness, staff & service, amenities
ホテル自体は古いホテルでしたがとにかくどのスタッフの方々の丁寧さに気持ち良く過ごさせて頂きました。 また是非お世話になりたいと思うホテルでした。
Stayed 3 nights in Apr 2022
Verified review

10/10 Excellent

hideo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

宿泊に最適な宿。

スタッフの対応が親切丁寧。朝食も質量ともに満足。次回も泊まる予定。
Stayed 3 nights in Dec 2021
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

清潔感ある宿

掃除が行き届いているなと感じた。 部屋は綺麗に保たれてました。 水の音と風の音が少しうるさく感じた。
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフさんがよかったです。
Stayed 1 night in Jun 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
気さくに話してくださって 楽しい滞在になりました。 朝食も美味しくいただきました。
Stayed 1 night in Jun 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

総合評価

満足だった点 スタッフの皆さんが丁寧で親切でした。公共機関の案内や食事の案内等細かいところまで気遣いをしていただき快適に過ごせました。 残念だった点 コンセントが使用できず空気清浄機がすぐに使えませんでした。チェックイン時に教えていただければ助かりました。 机用の椅子が固く長時間のパソコン作業が行えませんでした。仕事もしますので適した椅子をご用意いただけると良かったと思います。 オットマンがあると助かりました。足が伸ばせず窮屈な思いをしました。
Stayed 1 night in Mar 2020
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Comodo per i mezzi ,camera con buono spazio ,buono spazio comune
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地址比較偏遠，附近有火車，經過會有聲音，有泊車收費 800日元。員工態度很好，夜晚6點開始有 welcome drink 喝，整體不錯
Stayed 1 night in Nov 2019
Verified review

8/10 Good

SHINJI

Liked: Staff & service, property conditions & facilities, room comfort

とても良い環境です

JR水前寺駅、新水前寺駅や市電の新水前寺から歩いてすぐで交通至便。また、周りに24時間スーパーやコンビニもあり問題ない環境でした。また、朝食も満足でした。目玉焼きとウインナーが自分で焼けるのが良かったです。
Stayed 2 nights in Sep 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness
何回か泊まらせてもらっています。 スタッフの対応は良いし、清潔感もあります。 小さい子供2人と大人2人で泊まりましたがタオルが2枚しかなかったり（前回は多めに置いてありました）その辺りのサービスが前の方が良かったと思います。 今回はシングル２つの部屋でしたがスタッフの方や清掃の方の気遣いで繋げていただいたりと親切でした。 日曜日の朝食はパンの日のようでホテルで焼いているパンがいただけましたが、とっても美味しくて家族に好評でした。 こちらから要望を言えばスタッフの方々が対応してくださるので、また機会があれば泊まりたいと思います。
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
全て快適。フロント案内もスムーズ。部屋入口で靴を脱いで上がるのは衛生的だし、バスルームもわずかにクレゾール臭がし、徹底されている。 改善して欲しいのは、部屋の鍵が昔タイプの差し込んで回す物や、地下駐車場の短い急な坂が出入りしにくい。ビジネスお一人様が多いのに、朝バイキングは2〜4人用席がメインで、通路が狭く相席もやりにくい。一度座ると狭くて席を立てない。 しかし、従業員さんが一生懸命な姿勢で嫌な気にはならなかった。
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Verified traveler

Liked: Staff & service
便利な場所で良かったです。
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ひとり旅によき

お部屋のオートロックさえあれば完璧でした。あとは大変満足でした。朝ごはんも美味しかったです。
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

ATSUSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
駅に近く、布団も空調も良く、とても良かったです。
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The smile hotel was in walking distance from the train station and tram stop the staff were so friendly
Stayed 3 nights in Jul 2019

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