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Smile Hotel Kumamoto Suizenji

3.0 star property
3-star hotel near Suizenji Gardens

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Photo gallery for Smile Hotel Kumamoto Suizenji

Interior
Point of interest
Exterior
Free WiFi
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
1-2-20, Suizenji, Chuo-ku, Kumamoto, Kumamoto, 862-0950
  • Suizenji Gardens
    ‪10 min walk‬
  • Kumamoto City Hall
    ‪2 min drive‬
  • Kumamoto Castle
    ‪3 min drive‬
  • Kumamoto (KMJ)
    ‪19 min drive‬

Room options

View all photos for Twin Room, Non Smoking

Combined shower/tub, hair dryer, electronic bidet, towels

Twin Room, Non Smoking

  • Sleeps 4
  • 2 Twin Beds

View all photos for Single Room, Smoking

Free WiFi

Single Room, Smoking

  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Single Room, Non Smoking

Free WiFi

Single Room, Non Smoking

  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Twin Room, Smoking

Free WiFi

Twin Room, Smoking

  • Sleeps 4
  • 2 Twin Beds

About the neighborhood

Kumamoto

Chuo Ward stay.Within a 15-minute walk of this Chuo Ward hotel, you'll find Suizenji Gardens and Izumi Shrine. Contemporary Art Museum Kumamoto and Kumamoto City Hall are also within 2 miles (3 km).

What's nearby

  • Suizenji Gardens - 10 min walk - 0.6 miles
  • Kumamoto City Hall - 2 min drive - 1.4 miles
  • Contemporary Art Museum Kumamoto - 2 min drive - 1.2 miles
  • Kumamoto-jo Hall - 3 min drive - 1.8 miles
  • Kumamoto Castle - 3 min drive - 1.8 miles

Getting around

  • Suidocho Tram Stop - 2 min drive
  • Suizenji station - 4 min walk
  • Kumamoto Airport (KMJ) - 42 min drive

Restaurants

  • ‪きつねいろ - ‬4 min walk
  • ‪レストラン コーエイ - ‬3 min walk
  • ‪ミスフルーツパーラー - ‬3 min walk
  • ‪レストランオレゴン - ‬6 min walk
  • ‪中国名菜儷郷 - ‬5 min walk

About this property

Smile Hotel Kumamoto Suizenji

3-star hotel near Suizenji Gardens
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Smile Hotel Kumamoto Suizenji also features a vending machine, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.
  • 85 guestrooms or units
  • 7 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Computer for guest use
  • Microwave in a common area
  • 1 conference room
  • Dining venue
Smile Hotel Kumamoto Suizenji offers 85 air-conditioned accommodations with hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and toilets with an electronic bidet. Guests can surf the web using the complimentary wired and wireless Internet access.

Languages

Japanese

Similar properties

Lobby

Mitsui Garden Hotel Kumamoto

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.2 out of 5, Very Good, 1,000 reviews
$56 nightly
The price is $62
Jul 1 - Jul 2
All taxes and fees included in total
Mitsui Garden Hotel Kumamoto

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 800 per night)
  • Extended parking on site (JPY 800 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends; JPY 1,000 for adults and JPY 500 for children
  • A restaurant

Things to do

  • Bicycle rentals

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium channels

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toilet with electronic bidet
  • Towels provided

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1000 for adults and JPY 500 for children
  • Self parking fee: JPY 800 per night
  • Extended parking fee: JPY 800 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smile Hotel Suizenji
Smile Kumamoto Suizenji
Smile Suizenji
Smile Kumamoto Suizenji
Smile Hotel Kumamoto Suizenji Hotel
Smile Hotel Kumamoto Suizenji Kumamoto
Smile Hotel Kumamoto Suizenji Hotel Kumamoto

Frequently asked questions

How close is Smile Hotel Kumamoto Suizenji to the airport?

Smile Hotel Kumamoto Suizenji is 10.2 mi (42-min drive) away from the Kumamoto Airport (KMJ) airport, the closest popular airport to the property.

Does Smile Hotel Kumamoto Suizenji have an airport shuttle?

Airport shuttle services are not available at Smile Hotel Kumamoto Suizenji.

Does Smile Hotel Kumamoto Suizenji offer free breakfast?

Free breakfast isn’t provided at Smile Hotel Kumamoto Suizenji, but buffet breakfast is offered for a fee of JPY 1000 for adults and JPY 500 for children. It's available on weekdays from 6:30 AM to 9:00 AM and weekends from 7:00 AM to 9:30 AM.

Is there a casino at Smile Hotel Kumamoto Suizenji?

No, there is no casino at this hotel.

What time is check-in at Smile Hotel Kumamoto Suizenji?

Check-in start time: 3 PM; Check-in end time: 1:00 AM.

Is there free parking at Smile Hotel Kumamoto Suizenji?

Free parking is not available at this hotel. Self parking is available for JPY 800 per night. Extended parking is available for JPY 800 per night.

Does Smile Hotel Kumamoto Suizenji have a pool?

Smile Hotel Kumamoto Suizenji does not have a pool.

Does Smile Hotel Kumamoto Suizenji have a restaurant?

Yes, there is a restaurant on site.

Does Smile Hotel Kumamoto Suizenji have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Smile Hotel Kumamoto Suizenji to downtown Kumamoto?

Smile Hotel Kumamoto Suizenji is 1.4 mi away from Kumamoto.

Smile Hotel Kumamoto Suizenji Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 27 out of 60 reviews
Rating 8 - Good. 24 out of 60 reviews
Rating 6 - Okay. 7 out of 60 reviews
Rating 4 - Poor. 2 out of 60 reviews
Rating 2 - Terrible. 0 out of 60 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Séverine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not wish to leave a detailed comment. A few words: the staff are very pleasant, the place is clean and the free-access massage chairs are incredible.
Stayed 2 nights in Jan 2024

10/10 Excellent

TOMOKI

Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The smile hotel was in walking distance from the train station and tram stop the staff were so friendly
Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in hotel staff not friendly. Room very dirty. Noisy and very small room. Near the train railway. But bed are comfortable.
Stayed 2 nights in Dec 2018

6/10 Okay

Li Ling, Singapore

Liked: Cleanliness, staff & service, room comfort

The room waa clean. Toilet is abit small though.

When entering the hotel, the lobby loioks messy and dim. The room was clean. The staff were helpful.
Stayed 2 nights in May 2018

6/10 Okay

Mansour, Fukuoka

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Nice Stay at smile hotel

the hotel in overall is good but it is only suitable for couples, not a family. The room is too narrow and doesn't include any facilities for babies.
Stayed 3 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Staff & service
特にありません。
Stayed 1 night in Sep 2024

8/10 Good

TOSHIYUKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

ERIKA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全ておいて満足できるホテルです。 朝食がとても美味しかったです。
Stayed 3 nights in Mar 2024

10/10 Excellent

Shogo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
いいと思う
Stayed 1 night in Feb 2024

10/10 Excellent

TAKASHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

WATANABE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

かつみ

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの皆様の応対が良くて、また利用したいと思いました。
Stayed 1 night in Nov 2023

8/10 Good

NORIO

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Naoya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
シャンプーバー、22時までビールとコーヒー飲み放題、お部屋にメッセージがあったりと、少し古いホテルを改装した雰囲気ですが、それを大きく上回るサービスの良さがあります。
Stayed 1 night in Aug 2023

8/10 Good

トモオ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

ユウコ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

コウスケ

Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Tomoya

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

HITOSHI

Liked: Staff & service
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ネット予約のホテルの外観の写真があまり良いイメージでは無いように感じましたが、立地が良かったので予約しましたが… スタッフの方の対応もとても良く、お部屋も清潔な感じでした。外観もイメージとは違ってました。無料のコーヒーやシャンプーバー、カイロなどサービスも良かったです。カイロは翌日の娘の受験会場で使わせて頂きました。 又機会があれば利用させて頂きたいと思います。
Stayed 1 night in Jan 2023

10/10 Excellent

SHENGSHUI

Stayed 2 nights in Sep 2022

10/10 Excellent

Taro

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
仕事で宿泊しました。市電とJR駅に近くて移動には便利。近くにコンビニもありますが、繁華街からは離れています。室内は綺麗で清掃もきちんとされていて良かったと思います
Stayed 1 night in Aug 2022

10/10 Excellent

HARUYOSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

アットホーム雰囲気でした

素泊まりの1泊でしたが、チェックインの時からフロントの方の対応は良く、気持ち良く滞在できました。ウエルカムドリンクのサービスや、マッサージチェアが置いてあったらりして、楽しく過ごせました。
Stayed 1 night in Jul 2022