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Hotel Description

5-star luxury hotel near Genting Highlands Theme Park

In Bukit Tinggi

You'll find Genting Highlands Theme Park and Skytropolis Indoor Theme Park within 2 miles (3 km) of this hotel. Arena of Stars and Chin Swee Cave Temple are also within 3 miles (5 km).

Poolside dining

A full-service spa, 5 restaurants, and an outdoor pool are all featured at this luxury hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free valet parking. Enjoy a meal in one of the 2 coffee shops/cafés and free perks like free self parking and an area shuttle.

Free WiFi, comfy beds

The 130 soundproofed guestrooms offer free WiFi and comfy beds. Comforts include Egyptian cotton sheets and pillow menus, while bathrobes and slippers are thoughtful touches. Bathrooms are shared.

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$116* Per night/room Oct 23 - Oct 24

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Spa Suite with Outdoor Jacuzzi

Bed Count 1 King Bed Maximum Occupancy 2 Max

Noble Suite King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Premier Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

The Chateau Spa & Organic Wellness Resort ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for The Chateau Spa & Organic Wellness Resort

3 out of 5

Average, comfortable Stay

Pros: airport shuttle
Cons: Nothing close, No free Internet, outdated small gym
This review is actually for the Sheraton next to the Newark Holiday Inn. When I arrived at the Holiday Inn, they told me that they had overbooked and transferred my reservation to the Sheraton next door. The transfer went smoothly without any problems. I had a comfortable, average stay at the Sheraton. I feel like the Holiday Inn stay would have been very comparable to the Sheraton. Nothing to complain or praise about.

Posted by on Feb 11, 2011

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About the The Chateau Spa & Organic Wellness Resort

Location Km 48 Persimpangan Bertingkat, Bukit Tinggi, Pahang 28750

Property Features

The Chateau Spa & Organic Wellness Resort offers its guests a full-service spa, an outdoor pool, and a sauna. There are 5 restaurants and 2 coffee shops/cafés, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A business center and limo/town car service are available. A fitness center, spa services, and tour/ticket assistance are also featured at the luxury The Chateau Spa & Organic Wellness Resort. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Bukit Tinggi hotel.

  • 130 guestrooms or units
  • 7 levels
  • 2 buildings
  • 5 dining venues
  • 2 coffee shops
  • Built in 2011
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Kuala Lumpur (KUL-Kuala Lumpur Intl.) (116.3 km / 72.3 mi)
  • Property shuttles: Free area shuttle
  • Parking: Free valet parking and self parking

Room Amenities

The Chateau Spa & Organic Wellness Resort offers 130 air-conditioned accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Televisions come with premium satellite channels. Guests have access to shared bathrooms. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Bathrooms are shared (in-room sink)
  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ceiling fan

Food & Drink

La Vie - This poolside restaurant serves breakfast, lunch, and dinner. Reservations are required.

La Assiette - This fine-dining restaurant serves dinner only. Reservations are required.

Belle Vue - This café serves brunch only. Reservations are required.

Le Rouge - Onsite pub. Guests can enjoy drinks at the bar.

Salon Cigar Lounge - Onsite bistro.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Fitness classes on site
  • Mountain biking nearby
  • Yoga classes/instruction on site

Spa Services

La Sante has 12 treatment rooms including rooms for couples. Services include Swedish massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 12
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Mud bath in spa
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

Check-in will be done in-room.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • This property does not allow children.
  • Rollaway/extra beds are available for MYR 150.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at The Chateau Spa & Organic Wellness Resort

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No pets or service animals allowed
  • Parking height restrictions apply
  • Union Pay

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax of MYR 10 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MYR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chateau Organic Spa
  • Chateau Spa Organic
  • Chateau Spa Organic Bukit Tinggi
  • Chateau Spa Organic Hotel
  • Chateau Spa Organic Hotel Bukit Tinggi
  • The Chateau Spa & Organic Wellness Hotel Bentong District
  • The Chateau Spa & Organic Wellness Resort Malaysia/Bukit Tinggi
  • The Chateau Spa And Organic Wellness Resort
  • Chateau Spa Organic Wellness Resort Bukit Tinggi
  • Chateau Spa Organic Wellness Resort
  • Chateau Spa Organic Wellness Bukit Tinggi
  • Chateau Spa Organic Wellness
  • The Chateau Spa Organic
  • The Chateau Spa Organic Wellness Resort
  • The Chateau & Organic Wellness
  • The Chateau Spa & Organic Wellness Resort Hotel
  • The Chateau Spa & Organic Wellness Resort Bukit Tinggi
  • The Chateau Spa & Organic Wellness Resort Hotel Bukit Tinggi

You should know

  • To get to the property, guests need to transfer by airport shuttle. Transfers need to be confirmed by contacting the property at least 72 hours before travel at the number on the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.