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Royale Chulan Kuala Lumpur

5.0 star property
5-star luxury hotel near Pavilion Kuala Lumpur

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Photo gallery for Royale Chulan Kuala Lumpur

Property grounds
Creator video - submitted by Aliautsina Balvanovich
Outdoor pool
Property amenity
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Parking available
  • Spa

Explore the area

View in a map
No. 5 Jalan Conlay, Kuala Lumpur City Centre, Kuala Lumpur, 50450
  • Place, Pavilion Kuala Lumpur
    ‪5 min walk‬
  • Place, KLCC Park
    ‪9 min walk‬
  • Place, Petronas Twin Towers
    ‪15 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪49 min drive‬

Room options

View all photos for Studio Twin

Studio Twin | 1 bedroom, minibar, in-room safe, desk

Studio Twin

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin

1 bedroom, minibar, in-room safe, desk

Deluxe Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin

1 bedroom, minibar, in-room safe, desk

Superior Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Royale Club Twin

Royale Club Twin | 1 bedroom, minibar, in-room safe, desk

Royale Club Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Suite

Premier Suite | 1 bedroom, minibar, in-room safe, desk

Premier Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | 1 bedroom, minibar, in-room safe, desk

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Studio King

Studio King | 1 bedroom, minibar, in-room safe, desk

Studio King

7.2 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area | LCD TV

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin

1 bedroom, minibar, in-room safe, desk

Premier Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier King

Premier King | 1 bedroom, minibar, in-room safe, desk

Premier King

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

1 bedroom, minibar, in-room safe, desk

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

1 bedroom, minibar, in-room safe, desk

Superior King

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Royale Club King

1 bedroom, minibar, in-room safe, desk

Royale Club King

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Kuala Lumpur

Kuala Lumpur City Centre stay.Within a 15-minute walk of this Kuala Lumpur City Centre hotel, you'll find Pavilion Kuala Lumpur and KLCC Park. Berjaya Times Square and Suria KLCC Shopping Centre are also within 2 miles (3 km).

What's nearby

  • Pavilion Kuala Lumpur - 5 min walk - 0.3 miles
  • KLCC Park - 9 min walk - 0.5 miles
  • Suria KLCC Shopping Centre - 12 min walk - 0.7 miles
  • Berjaya Times Square - 14 min walk - 0.8 miles
  • Petronas Twin Towers - 15 min walk - 0.8 miles

Getting around

  • Conlay MRT Station - 3 min walk
  • Kuala Lumpur Masjid Jamek Station - 4 min drive
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪Suki-Ya Japanese Buffet (すき屋) - ‬6 min walk
  • ‪The Courtyard By Pavilion Hotel - ‬6 min walk
  • ‪Warisan Cafe - ‬2 min walk
  • ‪Eden Village - ‬5 min walk
  • ‪Red Chinese Cuisine - ‬4 min walk

About this property

Royale Chulan Kuala Lumpur

5-star luxury hotel near Pavilion Kuala Lumpur
Royale Chulan Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the pool bar. WiFi and wired Internet are free in public spaces.

A business center and a meeting room are available. A children's pool, a hot tub, and spa services are also featured at the luxury Royale Chulan Kuala Lumpur. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

  • 1 building
  • 402 guestrooms or units
  • 12 levels
  • Built in 2009
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Beauty salon
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue
Royale Chulan Kuala Lumpur offers 402 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Telaga Bunga Spa has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MYR 150.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 77 per person
  • Covered self parking fee: MYR 5.00 per day
  • Valet parking fee: MYR 25.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: MYR 150.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash.

Property is also known as

Chulan
Chulan Kuala Lumpur
Kuala Lumpur Royale Chulan
Royale Chulan
Royale Chulan Hotel
Royale Chulan Hotel Kuala Lumpur
Royale Chulan Kuala Lumpur
The Royale Chulan Kuala Lumpur Hotel Kuala Lumpur
Royale Chulan Kuala Lumpur Hotel
The Royale Chulan Kuala Lumpur Hotel
The Royale Chulan Kuala Lumpur
Royale Chulan Kuala Lumpur Hotel
Royale Chulan Kuala Lumpur Kuala Lumpur
Royale Chulan Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

How close is Royale Chulan Kuala Lumpur to the airport?

Royale Chulan Kuala Lumpur is 17.1 mi (38-min drive) away from the Subang (SZB-Sultan Abdul Aziz Shah) airport, the closest popular airport to the property.

Does Royale Chulan Kuala Lumpur have an airport shuttle?

Airport shuttle services are not available at Royale Chulan Kuala Lumpur.

Does Royale Chulan Kuala Lumpur offer free breakfast?

Free breakfast isn’t provided at Royale Chulan Kuala Lumpur, but buffet breakfast is offered for a fee of MYR 77 per person. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Royale Chulan Kuala Lumpur?

No, there is no casino at this hotel.

What time is check-in at Royale Chulan Kuala Lumpur?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Royale Chulan Kuala Lumpur?

Free parking is not available at this hotel. Self parking is available for MYR 5.00 per day, and valet parking for MYR 25.00 per day.

Does Royale Chulan Kuala Lumpur have a pool?

Royale Chulan Kuala Lumpur features an outdoor pool and a children's pool.

Does Royale Chulan Kuala Lumpur have a restaurant?

Yes, there is a restaurant on site.

Does Royale Chulan Kuala Lumpur have a spa?

Pamper yourself with a day at Telaga Bunga Spa, where you can enjoy facials, body scrubs, and body treatments.

How close is Royale Chulan Kuala Lumpur to downtown Kuala Lumpur?

Royale Chulan Kuala Lumpur is 2.2 mi away from Kuala Lumpur.

Royale Chulan Kuala Lumpur Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 504 out of 1003 reviews
Rating 8 - Good. 312 out of 1003 reviews
Rating 6 - Okay. 111 out of 1003 reviews
Rating 4 - Poor. 49 out of 1003 reviews
Rating 2 - Terrible. 27 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kamalzaman Muhammad Sufian

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

John

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The size of the room is very big. The room amenities are old, the pillows and bed have a musty smell.
Stayed 2 nights in May 2025

8/10 Good

Qiran

Traveled with family
Liked: Cleanliness, staff & service, amenities
Overall pleasant experience. Convenient location, clean establishment, but the facilities are showing age.
Stayed 3 nights in Feb 2025

10/10 Excellent

Corrine

Traveled with family
Liked: Staff & service, property conditions & facilities
A few minutes walk to the mall filled with shopping and eateries. Breakfast buffet with amazing selections.
Stayed 6 nights in Mar 2025

8/10 Good

Peter, Simpsonville

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Second visit this year, which was not as good as the first. Insufficient towels. The sink was old, repainted and distressed. Shower valve difficult to control as it tended to shutoff by itself. No coffee supplied and fridge didn't work (had to be replaced). Maintenance responded fairly well. We liked the location, very convenient to the Pavillion. The staff was always friendly and helpful. Breakfast was fair. The staff was a bit overwhelmed by a very large contingent of tourists converged for Rotary convention. We have always enjoyed our visit to the Royale Chulan, which provides excellent service and value. We would return again.
Stayed 1 night in Mar 2025

10/10 Excellent

Dilber

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 5 nights in Mar 2025

6/10 Okay

Denys, Epping

Traveled with family
Property ( at least the room that we were given) is showing its age and in need of upgrade - state of repair in the bathroom left a lot to be desired - room door handle was nearly falling off - but it was clean
Stayed 1 night in Mar 2025

8/10 Good

nick

Traveled with partner
Liked: Cleanliness, staff & service, amenities
No alcohol served in the hotel No bacon or ham
Stayed 3 nights in Mar 2025

10/10 Excellent

Peter, Simpsonville

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful experience. Our third time here. Reasonably priced, excellent food and service, especially the staff at the Heritage Club for our Valentine celebration. Chef Melvin and Manager Daniel saw to every detail to make our evening run smoothly and deliciously. The breakfast staff was right there at our service; they were very courteous and helpful, which made our breakfast experience very enjoyable and relaxed. Our credit to management for maintaining a high level of customer satisfaction and genuine service. Bravo!
Stayed 2 nights in Feb 2025

6/10 Okay

Karen

Traveled with partner
Liked: Cleanliness
The hotel is about a 10 min walk from the Pavilion mall which is fine if you want to eat in the food court or you can walk outside the mall for more restaurants. The hotel does not serve alcohol and we found it a little inconvenient to have to walk that far when we would like to relax with a beer in the hotel. This wasn't mentioned on the details on Expedia, otherwise we may have chosen somewhere else to stay. The lounge area in the hotel is fine but a little soul less, you can get a soft drink there, however a can of sprite is about £4 GBP which is extremely expensive compared to anywhere else in the area. They could perhaps offer a range of non alcoholic cocktails to make it a more appealing venue and attract more guests. The pool area is lovely for a dip. The hotel also charges a tourist tax of 10 myr per night which was not mentioned in the hotel details on Expedia either.The rooms are tired and the air con is very noisy but effective. The bed was very comfortable but we could hear our neighbours through the thin walls. Buffet breakfast was very good too. Overall not a bad hotel, and good value for money but it has so much potential to be better.
Stayed 2 nights in Feb 2025

6/10 Okay

nick

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Toilet didn’t flush when we got there i reported the problem and it still didn’t work when we left 3 days later, or room backed on to a building site hotel handy for pavilion mall , breakfast was great
Stayed 3 nights in Feb 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The centre of KL

Fantastic location, good facilities and nice clean room
Stayed 6 nights in Jan 2025

10/10 Excellent

CUONG MINH

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services
Stayed 2 nights in Jan 2025

8/10 Good

Alice

Liked: Cleanliness, staff & service, room comfort

Location is great!

We have stayed at the Chulan for years. We find the location is great as we can park and then walk everywhere we want in Bukit Bintang/KLCC. The rooms could use some tlc. One this visit we had to ask for a replacement refrigerator as the freezer door was gone and we had food that needed to be kept frozen. Then all the hall lights in the room had to be replaced as they had burnt-out. the safe was not working again. This seems to be a problem as our last 2 stays, the safes in the rooms were not working. It was too much of a hassle to get them fixed/repaired. The staff do their best and are kind and friendly. I just wish maintainace in the rooms were a bit better. We enjoy our stays and will continue to visit the hotel during our stays in KL.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sophie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at this hotel. Perfect location, 5 minute walk from the Pavilion mall and 10 minutes from the heart of Bukit Butang, but far away enough from the noise and business. Hotel itself was clean and the room was great. Large bed, very comfortable. Huge fridge with a replenishment of water each day. Bathroom was huge too. The breakfast buffet was the best ive been to - stay at this hotel just for this! 9 different stations so the variety of food to choose from is great. The options changed slightly each day too which was exciting. So much and very tasty and freshly made. Incredible fruit, omelettes made to order, indian area, veg cooked on the grill for you, ramen station, pastry/bakery, salad, huge choice of hot and cold drinks. Really recommend.
Stayed 5 nights in Dec 2024

4/10 Poor

Penny

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Masnor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel full of friendly and attentive staff. The facilities are a bit dated but in good working order. The location is not ideal for those who want to walk to shops or public transport as it is about 10 to 15 minutes walking away from other restaurants or shops. But in good weather the walk is pleasant though some might find it a bit intimidating after dark (I encountered no issues).
Stayed 5 nights in Nov 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alcohol Free Hotel.

Great Hotel and wonderful staff, but recently they stop serving alcohol. It clearly suits their predominantly Muslim Clientele, but as westerner it was disappointing for me.
Stayed 1 night in Dec 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Nice Traditional hotel great stay!
Stayed 1 night in Nov 2024

6/10 Okay

hock

Traveled with group
Disliked: Amenities, property conditions & facilities
Came back after dinner and 1 towel was missing. Called reception and they said they'll send right away. None. Had to share towel. Safe not working. Rain shower not working. Poor rom facility. Breakfast was good.
Stayed 4 nights in Nov 2024

10/10 Excellent

Selvaraj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Paul Francis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast is legendary, staff are very attentive and friendly. Surrounding infrastructure (footpaths etc) let it down
Stayed 14 nights in Sep 2024

8/10 Good

Dexter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just love it.
Stayed 1 night in Sep 2024