Pullman Kuala Lumpur City Centre Hotel & Residences

5.0 star property
Family-friendly 5-star hotel near Berjaya Times Square

Choose dates to view prices

Photo gallery for Pullman Kuala Lumpur City Centre Hotel & Residences

Interior
4 restaurants, breakfast, lunch, dinner served; international cuisine
Prestige Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Indoor wedding
Outdoor pool, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Parking available
  • Spa

Explore the area

View in a map
No. 4 Jalan Conlay, Kuala Lumpur, 50450
  • Pavilion Kuala Lumpur
    ‪3 min walk‬
  • KLCC Park
    ‪9 min walk‬
  • Petronas Twin Towers
    ‪12 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪50 min drive‬

Room options

Club Room, 2 Twin Beds, Club Lounge Access

  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

Prestige Room, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds

8.4 out of 10
Very good
(6 reviews)
  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed

8.2 out of 10
Very good
(13 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, Club Lounge Access

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

Apartment, 3 Bedrooms (2 King beds and 2 Single beds)

  • 2163 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

Premium Apartment, 1 Bedroom (1 King Bed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • 1159 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Regency Suite, 1 King Bed, Club Lounge Access

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Governor Suite Club Lounge Access, 1 King Size Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Family Apartment, 1 Bedroom (1 King bed and 1 Bunk bed)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Family Apartment, 2 Bedrooms

  • Sleeps 6
  • 2 Double Beds

Club Room, 1 King Bed, Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Club Penthouse, 1 King Bed, Club Lounge Access

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Apartment, 2 Bedrooms (1 King bed and 2 Single beds)

8.0 out of 10
Very good
(7 reviews)
  • 1044 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Deluxe Apartment, 1 Bedroom (1 King bed)

8.0 out of 10
Very good
(2 reviews)
  • 635 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Kuala Lumpur

City center retreat .At this Kuala Lumpur City Centre hotel, you'll be steps from Pavilion Kuala Lumpur and within a 15-minute walk of KLCC Park. Also, Suria KLCC Shopping Centre is within half a mile (1 km) and Berjaya Times Square is within 2 miles (3 km).

What's nearby

  • Pavilion Kuala Lumpur - 3 min walk - 0.2 miles
  • Suria KLCC Shopping Centre - 9 min walk - 0.5 miles
  • KLCC Park - 9 min walk - 0.5 miles
  • Petronas Twin Towers - 12 min walk - 0.7 miles
  • Berjaya Times Square - 14 min walk - 0.8 miles

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Conlay MRT Station - 6 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪Kyöchon 1991 - ‬2 min walk
  • ‪Grand Imperial Restaurant - ‬2 min walk
  • ‪Vertigo - ‬1 min walk
  • ‪Altitude @ Banyan Tree - ‬2 min walk
  • ‪Sedap Restaurant - ‬1 min walk

About this property

Pullman Kuala Lumpur City Centre Hotel & Residences

Family-friendly 5-star hotel near Berjaya Times Square
Pullman Kuala Lumpur City Centre Hotel & Residences offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business center and meeting rooms are available. A children's pool, a 24-hour fitness center, and spa services are also featured at the luxury Pullman Kuala Lumpur City Centre Hotel & Residences. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

  • 607 guestrooms or units
  • 29 levels
  • 2 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2002
  • Supervised childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Pullman Kuala Lumpur City Centre Hotel & Residences offers 607 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Vibes Spa has massage/treatment rooms. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Indonesian, Malay

Similar properties

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room crib
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free shopping center shuttle
  • Free self parking on site
  • Valet parking on site (MYR 30 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 91.80 for adults and MYR 45.90 for children
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pullman Kuala Lumpur City Centre Hotel & Residences

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 91.80 for adults and MYR 45.90 for children
  • Airport shuttle fee: MYR 300 per vehicle (one way)
  • Valet parking fee: MYR 30 per day
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.
    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Prince Kuala Lumpur
Kuala Lumpur Hotel Prince
Kuala Lumpur Prince
Kuala Lumpur Prince Hotel
Prince Hotel
Prince Hotel Kuala Lumpur
Prince Kuala Lumpur
Prince Kuala Lumpur Hotel
Pullman Kuala Lumpur City Centre Hotel
Pullman Kuala Lumpur City Centre
Pullman Kuala Lumpur City Centre Hotel Residences
Pullman Kuala Lumpur City Centre Hotel & Residences Hotel
Pullman Kuala Lumpur City Centre Hotel & Residences Kuala Lumpur

Frequently asked questions

How close is Pullman Kuala Lumpur City Centre Hotel & Residences to the airport?

Pullman Kuala Lumpur City Centre Hotel & Residences is 18.2 mi (34-min drive) away from the Subang (SZB-Sultan Abdul Aziz Shah) airport, the closest popular airport to the property.

How much does it cost to stay at Pullman Kuala Lumpur City Centre Hotel & Residences?

As of Aug 19, 2025, prices found for a 1-night stay for 2 adults at Pullman Kuala Lumpur City Centre Hotel & Residences on Sep 9, 2025 start from $110.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Pullman Kuala Lumpur City Centre Hotel & Residences have an airport shuttle?

Pullman Kuala Lumpur City Centre Hotel & Residences offers an airport shuttle 24 hours a day, for a charge of MYR 300 per vehicle, one way.

Does Pullman Kuala Lumpur City Centre Hotel & Residences offer free breakfast?

Free breakfast isn’t provided at Pullman Kuala Lumpur City Centre Hotel & Residences, but buffet breakfast is offered for a fee of MYR 91.80 for adults and MYR 45.90 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Pullman Kuala Lumpur City Centre Hotel & Residences?

No, there is no casino at this hotel.

What time is check-in at Pullman Kuala Lumpur City Centre Hotel & Residences?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Pullman Kuala Lumpur City Centre Hotel & Residences?

This hotel offers free self parking. Valet parking is available for MYR 30 per day.

Does Pullman Kuala Lumpur City Centre Hotel & Residences have a pool?

Pullman Kuala Lumpur City Centre Hotel & Residences features an outdoor pool and a children's pool.

Does Pullman Kuala Lumpur City Centre Hotel & Residences have a restaurant?

Pullman Kuala Lumpur City Centre Hotel & Residences is home to Sedap, which features international cuisine.

Does Pullman Kuala Lumpur City Centre Hotel & Residences have a spa?

Pamper yourself with a day at Vibes Spa, where you can enjoy aromatherapy, body scrubs, and massages.

How close is Pullman Kuala Lumpur City Centre Hotel & Residences to downtown Kuala Lumpur?

Pullman Kuala Lumpur City Centre Hotel & Residences is 2 mi away from Kuala Lumpur.

Pullman Kuala Lumpur City Centre Hotel & Residences Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 506 out of 1005 reviews
Rating 8 - Good. 320 out of 1005 reviews
Rating 6 - Okay. 99 out of 1005 reviews
Rating 4 - Poor. 54 out of 1005 reviews
Rating 2 - Terrible. 26 out of 1005 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

James

Stayed 2 nights in May 2025

2/10 Terrible

Waheed

Stayed 4 nights in Apr 2025

10/10 Excellent

Stephen, Wyndham Vale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will definitely stay again.

We loved our stay at the Pullman. Very comfortable and clean. The AC works very well. Lot of local places to go eat.
Stayed 2 nights in May 2025

10/10 Excellent

Imtiaz

Business traveler

I would rate Pullman KL a 10/10

From checking in to my room, service, breakfast and concierge, it was outstanding!
Stayed 4 nights in May 2025

10/10 Excellent

Maria Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Good location, had great restaurants in hotel
Stayed 2 nights in Mar 2025

2/10 Terrible

Amal

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Lay Kuan Therese Shirley, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is super near Pavillion KLCC and within walkable distance. One of the more affordable 5 stars hotels within walking distance from Pavillion. Super easy to check-in. Staff are super friendly and helpful. The morning buffet staff are super efficient. They cleared our table when they thought we had left and set it up for the next group of diners.
Stayed 1 night in Apr 2025

8/10 Good

Ebrahim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was a very good experience. Need some minor fix such as powerplug for coffee mahine is coming out from the wall. Need insect treatment as small ants and bugs noticed crawling in the bathroom floor. There were pieces of chewing gum discarded under the bed which might have not been cleaned thoroughly by the house keeping
Stayed 2 nights in Apr 2025

10/10 Excellent

Geoffrey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, good staff and convenient to shopping.
Stayed 1 night in Apr 2025

6/10 Okay

Imran

Traveled with family
Disliked: Property conditions & facilities
The hotel boasts an excellent location directly opposite a shopping centre, offering superb convenience. The breakfast was also good. However, despite its five-star aspirations, some basic issues significantly detracted from our stay in the apartment within the hotel. The bathroom was grubby and needs modernisation. The gym's AC never worked despite reporting it, the rowing machine lacked water, and the elliptical trainer was noisy. These maintenance failures were unnacceptable.
Stayed 3 nights in Apr 2025

6/10 Okay

Melvin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Some improvements can be made

Have always been staying at Pullman for my business trips and enjoyed the great location. But this time room 2501 was newrest to thenloft we could hear the rumbling of the lift everytime it moved. Also the aircon temp could not be adjusted. It was already set to 29 degrees but the room temp was 21. We hope some improvements can be made co we still really like this hotel.
Stayed 3 nights in Apr 2025

8/10 Good

Max

Liked: Cleanliness
Stayed 4 nights in Jan 2025

2/10 Terrible

Robert Peter

Stayed 4 nights in Mar 2025

10/10 Excellent

Lum

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staffs

Great Staffs
Stayed 1 night in Mar 2025

10/10 Excellent

Lum

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Staff

Staffs very efficient in dealing with our answer.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kok Meng Gavin

Stayed 1 night in Mar 2025

10/10 Excellent

Brendon

Stayed 4 nights in Feb 2025

10/10 Excellent

Jason Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything i needed.
Stayed 4 nights in Feb 2025

10/10 Excellent

Tan Sim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

HOCK LAI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Feel so gd and near pavilion !
Stayed 1 night in Feb 2025

10/10 Excellent

Hardy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the weekend somebody comes early (10:00am) for checking out the minibar and was waking up me.
Stayed 2 nights in Feb 2025

8/10 Good

David

Stayed 1 night in Feb 2025

10/10 Excellent

Aneesa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Dong Uk

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff, facility, surroundings.
Stayed 2 nights in Feb 2025