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Palace Hotel

3.0 star property
3-star hotel near Petronas Twin Towers

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Photo gallery for Palace Hotel

Deluxe Twin Room, 1 Bedroom | 1 bedroom, in-room safe, individually furnished, desk
Check-in/check-out kiosk
Food and drink
Front of property
View from property

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
No 40-46 Jalan Masjid India, Kuala Lumpur, 50100
  • Kuala Lumpur Tower
    ‪10 min walk‬
  • Petronas Twin Towers
    ‪2 min drive‬
  • KLCC Park
    ‪3 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪52 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Bedroom

Deluxe Double Room, 1 Bedroom | 1 bedroom, in-room safe, individually furnished, desk

Deluxe Double Room, 1 Bedroom

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, 1 Bedroom

Deluxe Twin Room, 1 Bedroom | 1 bedroom, in-room safe, individually furnished, desk

Deluxe Twin Room, 1 Bedroom

  • 344 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, 1 Bedroom

Superior Twin Room, 1 Bedroom | 1 bedroom, in-room safe, individually furnished, desk

Superior Twin Room, 1 Bedroom

  • 312 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Quadruple Room, 1 Bedroom

1 bedroom, in-room safe, individually furnished, desk

Family Quadruple Room, 1 Bedroom

  • 398 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Twin Room, 1 Bedroom, Non Smoking

Basic Twin Room, 1 Bedroom, Non Smoking | 1 bedroom, in-room safe, individually furnished, desk

Basic Twin Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Bedroom

Superior Double Room, 1 Bedroom | 1 bedroom, in-room safe, individually furnished, desk

Superior Double Room, 1 Bedroom

  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Kuala Lumpur

Golden Triangle stay.Within a 15-minute walk of this Golden Triangle hotel, you'll find Petaling Street and Kuala Lumpur Tower. Pavilion Kuala Lumpur and KLCC Park are also within 2 miles (3 km).

What's nearby

  • Kuala Lumpur Tower - 10 min walk - 0.6 miles
  • Petronas Twin Towers - 2 min drive - 1.2 miles
  • Berjaya Times Square - 3 min drive - 1.4 miles
  • KLCC Park - 3 min drive - 1.7 miles
  • Pavilion Kuala Lumpur - 3 min drive - 1.5 miles

Getting around

  • Kuala Lumpur Masjid Jamek Station - 7 min walk
  • Dang Wangi Station - 11 min walk
  • Kuala Lumpur International Airport (KUL) - 49 min drive

Restaurants

  • ‪Restoran Din Sakeela - ‬2 min walk
  • ‪Selangor Mansion Roti Banjir Special - ‬1 min walk
  • ‪Azmi corner - ‬2 min walk
  • ‪ABC Food Corner - ‬1 min walk
  • ‪Medan Selera Tepi Mydin - ‬1 min walk

About this property

Palace Hotel

3-star hotel near Petronas Twin Towers
There's a restaurant on site. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. The business-friendly Palace Hotel also features tour/ticket assistance, concierge services, and laundry facilities.

This 3-star Kuala Lumpur hotel is smoke free.

  • 83 guestrooms or units
  • Meeting rooms
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue
Palace Hotel offers 83 air-conditioned accommodations with safes and complimentary newspapers. These individually furnished accommodations include desks. Premium satellite television is provided.

Bathrooms include showers with rainfall showerheads, bathrobes, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Languages

English, Malay

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • A restaurant

Things to do

  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility

Room amenities

Entertainment

  • TV with premium satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palace Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Touch 'n Go eWallet and DuitNow
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, cash, mobile payments, Touch 'n Go eWallet, and DuitNow. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Palace Hotel Kuala Lumpur
Palace Kuala Lumpur
Palace Hotel Hotel
Palace Hotel Kuala Lumpur
Palace Hotel Hotel Kuala Lumpur

Frequently asked questions

How close is Palace Hotel to the airport?

Palace Hotel is 15.3 mi (32-min drive) away from the Subang (SZB-Sultan Abdul Aziz Shah) airport, the closest popular airport to the property.

Does Palace Hotel have an airport shuttle?

Palace Hotel offers an airport shuttle.

Does Palace Hotel offer free breakfast?

Palace Hotel does not offer free breakfast.

Is there a casino at Palace Hotel?

No, there is no casino at this hotel.

What time is check-in at Palace Hotel?

Check-in start time: 2 PM; Check-in end time: 5 PM.

Is there free parking at Palace Hotel?

Free parking is not available at this hotel.

Does Palace Hotel have a pool?

Palace Hotel does not have a pool.

Does Palace Hotel have a restaurant?

Palace Hotel is home to Sangeetha, which features vegetarian cuisine.

Does Palace Hotel have a spa?

There are no spa services available at this hotel.

How close is Palace Hotel to downtown Kuala Lumpur?

Palace Hotel is 1.1 mi away from Kuala Lumpur.

Palace Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 9 out of 37 reviews
Rating 8 - Good. 13 out of 37 reviews
Rating 6 - Okay. 8 out of 37 reviews
Rating 4 - Poor. 3 out of 37 reviews
Rating 2 - Terrible. 3 out of 37 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

4.6/10

Amenities

6.2/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Terrible

Sivanathan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cockroach infested, no response despite several complaints. Staff very unresponsive unconcerned, one even said complain to Agoda in review. Manager promised to arrange my Grab airport drop on10/12 morning at 6am however no arrangements were made and no one at reception was able to make a booking. They knew I was desperate so arranged with his friend Taxi driver by Anwar and finally I was overcharged by taxi driver. very bad hotel= never stay again.
Stayed 7 nights in Dec 2024

6/10 Okay

Rajesh

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location was ok.
Stayed 4 nights in Dec 2024

2/10 Terrible

Mathew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldnt stay there again. The staff are creepy & didnt wanna help & tried to argue with me. It is a non smoking hotel - but all the rooms had ash trays & people have been smoking in there. No fridges in rooms. It is a 2 star hotel & it says a 3 star hotel on Expedia. It also says alot more untrue things on Expedia. I will never stay there again.
Stayed 7 nights in Jul 2024

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
still using old brand of television..
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Nice Hotel
Stayed 2 nights in Jan 2019

8/10 Good

Aswalhartini

room

so good for stay
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Dec 2018

10/10 Excellent

Maimunah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jalan jalan at KL

city centre. easy to get halal food, good shopping place
Stayed 1 night in Oct 2018

2/10 Terrible

Traveller, Uk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Abdul Rashid

Palace is my kingdom.

Our stay there for 4 days 3 night was so wonderful. Great staff at front desk or housekeeping. Very clean and good services. If l and family went to Kuala Lumpur, that's will be our first choice. Thank you so very much.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Requested for extra pillow but nobody send and they didnt inform us that extra pillow is not available. Requested for a king size bed since we have small kids but end up getting a twin bed.

6/10 Okay

Fradze

Liked: Staff & service
Disliked: Cleanliness
The room space is good but need to replace some outdated things. Carpet, king bed and tv.
Stayed 2 nights in Apr 2018

8/10 Good

Jeff, Yan kedah

Liked: Cleanliness, staff & service

Good hotel close to the shopping arcade!

Nice overall but there is no parking available. Room 618 a bit smelly like a someone smoking in the room.
Stayed 1 night in Apr 2018

8/10 Good

KHAIRUL AIMI RIDHWAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Yussoff

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Anonymous

Liked: Staff & service
Hotel Location. Near train station. Shops and foods are available in the vicinity.
Stayed 2 nights in Jan 2018

10/10 Excellent

lingam, inglewood wa 6052 australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very good value for the money we paid for

very good value for price reasonably quiet ,. very good food around

6/10 Okay

VENKATARAMAN, Chennai

Liked: Staff & service
Disliked: Room comfort

Hotel Palace - Kualalumpur

Hotel is very well located. Quite easy to move around with ease. Hotel can improve their rooms.

8/10 Good

prabin, kathmandu

Liked: Cleanliness, room comfort

Nice hotel

We enjoyed, room was big enough for family 2 adults and 2 children. Breakfast was not that good , needs improvement Centrally located, easily accessible to near by tourist area

10/10 Excellent

Abdul Rashid, Kunak, Sabah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel to stay in and lots of nearby shopping area...

8/10 Good

nur ain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Recommended

overall is ok except for the service given

8/10 Good

mohamad salim, singapore

Liked: Room comfort

okok

Still acceptable,will come again for my next visit

8/10 Good

abdul majeed, ambur,india

Liked: Cleanliness, property conditions & facilities, room comfort

good

Hotel is at good location easily access to the shopping malls ,and train station ,its situated in middle of the little india market where we can have our indian food and the market

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unexpected surprise

Great value for the money paid. Generally the hotels in these area at these value are not as good as this one. Recommend for solo or family stay.