This is not what was expected, definitely not 4-star standard. Rooms smelt damp and mouldy, our clothing soon started to smell the same. Location close to Bukit Bintang and Aloe Food Market which was convenient but closer to the hotel was a lot of pubs and clubs and generally didn't feel safe to walk through, at night. General area was very dirty and had mice everywhere, but still surprised to find a mouse in the hotel room. Staff were very accommodating and understanding regardless, they moved us to another room and helped take our things out. I have to say that the room cleanliness needs improvement as there was a lot of dust in corners and dead flies. I'm sorry but I did not enjoy my stay and would not have paid the price I paid for a room like that.