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Hotel Ambassador Bukit Bintang

3.0 star property
3-star hotel near Pavilion Kuala Lumpur, connected to a shopping center

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Photo gallery for Hotel Ambassador Bukit Bintang

Property grounds
City shuttle
Lobby
Standard Single Room | Room amenity
Deluxe Room, 1 Queen Bed, City View | 1 bedroom, individually decorated, desk, laptop workspace

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • 24/7 front desk
  • Parking available
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
No. 44 Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Place, Pavilion Kuala Lumpur
    ‪3 min walk‬
  • Place, Berjaya Times Square
    ‪7 min walk‬
  • Place, Petronas Twin Towers
    ‪17 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪50 min drive‬

Room options

View all photos for Deluxe Double Room (with Window)

Deluxe Double Room (with Window) | View from room

Deluxe Double Room (with Window)

  • 192 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed, City View

Deluxe Room, 1 Queen Bed, City View | 1 bedroom, individually decorated, desk, laptop workspace

Deluxe Room, 1 Queen Bed, City View

  • 168 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, individually decorated, desk, laptop workspace

Standard Single Room

  • 120 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, individually decorated, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 168 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Kuala Lumpur

Heart of Kuala Lumpur.At this Bukit Bintang hotel, you'll be well placed to visit Pavilion Kuala Lumpur and Jalan Alor, both within a 5-minute walk. Also, Berjaya Times Square is within half a mile (1 km) and KLCC Park is within 2 miles (3 km).

What's nearby

  • Pavilion Kuala Lumpur - 3 min walk - 0.2 miles
  • Berjaya Times Square - 7 min walk - 0.4 miles
  • Suria KLCC Shopping Centre - 14 min walk - 0.8 miles
  • KLCC Park - 14 min walk - 0.8 miles
  • Petronas Twin Towers - 17 min walk - 0.9 miles

Getting around

  • Bukit Bintang Station - 1 min walk
  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪Damascus BBQ - ‬1 min walk
  • ‪McDonald's & McCafé - ‬1 min walk
  • ‪Shawarma Halab - ‬1 min walk
  • ‪Lot 10 Hutong (十號胡同) - ‬1 min walk
  • ‪Bintang Walk - ‬1 min walk

About this property

Hotel Ambassador Bukit Bintang

3-star hotel near Pavilion Kuala Lumpur, connected to a shopping center
There are 20 restaurants and 10 coffee shops/cafes, as well as a grocery/convenience store. Public spaces have free WiFi. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Hotel Ambassador Bukit Bintang. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hotel Ambassador Bukit Bintang was completed in December 2016.

This 3-star Kuala Lumpur hotel is smoke free.

  • 50 guestrooms or units
  • 5 levels
  • 2 buildings
  • 20 dining venues
  • 10 coffee shops
  • Built in 2010
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
Hotel Ambassador Bukit Bintang offers 50 accommodations with complimentary bottled water and slippers. These individually decorated accommodations include desks. Televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Kuala Lumpur hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

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Property amenities

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle (surcharge)
  • Free area shuttle
  • Self parking on site (MYR 20 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 10 coffee shops/cafes
  • 20 restaurants

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV with premium satellite channels

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 1 AM
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 1 AM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 17 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Ambassador Bukit Bintang

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 90 per vehicle
  • Self parking fee: MYR 20 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 17 and up; guests must have received their complete COVID-19 vaccination at least 14 days prior to check-in.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Ambassador Bukit Bintang
Ambassador Bukit Bintang Kuala Lumpur
Ambassador Hotel Bukit Bintang
Hotel Ambassador Bukit Bintang
Hotel Ambassador Bukit Bintang Kuala Lumpur
Ambassador Bukit Bintang
Hotel Ambassador Bukit Bintang Hotel
Hotel Ambassador Bukit Bintang Kuala Lumpur
Hotel Ambassador Bukit Bintang Hotel Kuala Lumpur

Frequently asked questions

How close is Hotel Ambassador Bukit Bintang to the airport?

Hotel Ambassador Bukit Bintang is 16.7 mi (35-min drive) away from the Subang (SZB-Sultan Abdul Aziz Shah) airport, the closest popular airport to the property.

Does Hotel Ambassador Bukit Bintang have an airport shuttle?

Hotel Ambassador Bukit Bintang offers a shuttle from the airport to the hotel 24 hours a day, for a charge of MYR 90 per vehicle.

Does Hotel Ambassador Bukit Bintang offer free breakfast?

Hotel Ambassador Bukit Bintang does not offer free breakfast.

Is there a casino at Hotel Ambassador Bukit Bintang?

No, there is no casino at this hotel.

What time is check-in at Hotel Ambassador Bukit Bintang?

Check-in start time: 2 PM; Check-in end time: 1 AM. A fee applies for early check-in.

Is there free parking at Hotel Ambassador Bukit Bintang?

Free parking is not available at this hotel. Self parking is available for MYR 20 per day.

Does Hotel Ambassador Bukit Bintang have a pool?

Hotel Ambassador Bukit Bintang does not have a pool.

Does Hotel Ambassador Bukit Bintang have a restaurant?

Yes, there are 20 restaurants on site.

Does Hotel Ambassador Bukit Bintang have a spa?

There are no spa services available at this hotel.

How close is Hotel Ambassador Bukit Bintang to downtown Kuala Lumpur?

Hotel Ambassador Bukit Bintang is 1.8 mi away from Kuala Lumpur.

Reviews

Hotel Ambassador Bukit Bintang Reviews

6.6

6.4/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities
Rating 10 - Excellent. 12 out of 87 reviews
Rating 8 - Good. 26 out of 87 reviews
Rating 6 - Okay. 27 out of 87 reviews
Rating 4 - Poor. 12 out of 87 reviews
Rating 2 - Terrible. 10 out of 87 reviews

Reviews

8/10 Good

Normah

Liked: Staff & service
Stayed 1 night in Dec 2019

8/10 Good

Lim

Still can be your Improved

Location is good
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
staff are friendly. Cleaning our room ever day. Just the shower temperature is not going well. please check it from time to time..
Stayed 3 nights in Oct 2019

6/10 Okay

Guillermo Francisco

Liked: Cleanliness, staff & service

Good, once they recognize my reservation

Everything was ok, once I got a room. They had no idea who I was and what Hotels.com is. They "let me stay" because I arrived at 3am, but I had to change room the next day, fortunately I only carry one backpack so it wasn't a big problem for me.
Stayed 4 nights in Oct 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities
teruk layanan
Stayed 2 nights in Jun 2019

8/10 Good

najmus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveler

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
poor room condition, please do not go for a room without window..its just terrible
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

6/10 Okay

Chang, Sabah

Disliked: Property conditions & facilities, room comfort

Good if you are solo

Room condition is average. Need maintenance and upgrade. Room allocated is without a window. One ceiling light went out of commission middle of the night and no replacement was offered. Good location and that's about it. Nothing to shout about the overall condition of the hotel.
Stayed 1 night in Apr 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
WiFi was awful and things were not very clean. The shower was working but not perfectly
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Nice Location, strong wifi, smelly and noisy

The hotel located in very great localtion. Just across the street and you will find mass transportation (also, near shopping mall). The wifi is really strong, best I've found in Malaysia (better than those 5 stars). Btw, I know and accept that it is natural smell of south asian hotel, I do not like it. Also, the sound -both from hall way and the street is really loud)- be prepared cos they stay up really late at night.
Stayed 1 night in Dec 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked a smoke free room and got a smoking room No one to help with luggage was handed a key and pointed to the elevator The fridge did not work The toilet hose leaked over night saturating all of my things in the bathroom Went out for breakfast and was locked out of my room as I forgot to come back down the previous day and pay the service tax when I arrived as I was jet lagged A phone was in my room and the staff could have called to remind me but chose to lock me out instead
Stayed 1 night in Oct 2017

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

With a dirty old man manager

Dirty old man manager knocked on my doorr to ask if I am using whatsapp because he wants to communicate with me..scary Dirty old man!! From that time on, I was placing the bed to block the door because I was afraid that he migjt try to come in when I am asleep. I did nof feel safe
Stayed 4 nights in Aug 2017

8/10 Good

Umama Shuhorah

Stayed 1 night in Apr 2017

4/10 Poor

Mk, penang

Disliked: Cleanliness, property conditions & facilities, room comfort

Sub standard facility

The first family room we checked in was like an oven. Both wall mounting air conditioners were blowing hot air at 16C temperature. The technician came and went to correct the outdoor compressor. After 30 minutes they should be up and runninn was the promised. We wasted 60 min with No improvement and requested to Room changing. we moved to another room but the basin in the toilet was leaking. The duvet covers looked being recycled. Poor experience. What it advertised isn't what we expected to get.

10/10 Excellent

DYG RATNAWATI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

conveinent

clean and amazing

6/10 Okay

Hanif

Liked: Cleanliness, staff & service

Affordable and strategic location

Middle of shopping haven, short walks to malls e.g Pavilion, Lot 10, Fahrenheit, near to monorail station, taxi friendly area.

6/10 Okay

Verified traveler

2/10 Terrible

I travel a lot, Australia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not too good

Room was dirty, no air remote, no plug converter for TV, Curtin tyed with a peace material, I can go on, it needs update Staff were very pleasent

8/10 Good

Vio, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Centrally located. Efficient, friendly staff. Good value ...........There are a lots of restaurants, shopping area nearby the hotel.....Overall is good.......Hotel was fine well located Rooms are small but clean Bathroom are clean ............Hotel close to shopping, eateries and pubs. Also convenient to train stations and within walking distance.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Zheng Yi, singapore

Liked: Cleanliness, staff & service

Can be improved

Very small room, not fit for big size people. Not a perfect clean room if we compare with a 5 star hotel. Room looks gloomy but for a price like this at such a convenient place, i can't expect much.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was a stench smell in the elevator due to water leak below the elevator..

6/10 Okay

Bianca, Australia

Liked: Cleanliness

Quick 3 night stay

I had a room without a window- and it was fine. Decent sized room- awesome bed. That's all you need right?

6/10 Okay

Enrique, Montreal

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
It was good for the prive, old hotel, cleanser but room need to be painted, look old and use