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Grand Service Suite at Times Square

3.5 star property
3.5-star guest house near Berjaya Times Square

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Grand Service Suite at Times Square

Photo gallery for Grand Service Suite at Times Square

Business center
Outdoor pool
Dining
Bathroom sink
Vichy shower

Overview of Grand Service Suite at Times Square

Reviews
5.4

Popular amenities

  • Hot TubHot TubHot Tub
  • PoolPoolPool
  • KitchenKitchenKitchen
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry

Check out the area

Map
Tower A, Berjaya Times Square, 1 Jalan Imbi, Kuala Lumpur, 55100
  • Popular LocationBerjaya Times Square3 min walk
  • Popular LocationJalan Alor9 min walk
  • Popular LocationPavilion Kuala Lumpur12 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)45 min drive

Room options

View all photos for Apartment, 2 Bedrooms

1 bedroom, free minibar, in-room safe, desk

Apartment, 2 Bedrooms

  • 1066 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

View all photos for Deluxe Room

1 bedroom, free minibar, in-room safe, desk

Deluxe Room

  • 635 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Superior Room

1 bedroom, free minibar, in-room safe, desk

Superior Room

  • 614 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Apartment, 1 Bedroom

1 bedroom, free minibar, in-room safe, desk

Apartment, 1 Bedroom

  • 657 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Studio

1 bedroom, free minibar, in-room safe, desk

Studio

  • 549 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

Room
W Kuala Lumpur
Pool
Spa
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (288)
The price is $237
per night
$258 total
includes taxes & fees
May 15 - May 16
W Kuala Lumpur

About the neighborhood

Kuala Lumpur

Heart of Kuala Lumpur.A stay at this Bukit Bintang guesthouse places you steps from Berjaya Times Square and within a 10-minute walk of Jalan Alor. Pavilion Kuala Lumpur and KLCC Park are also within 2 miles (3 km).
View more Guest Houses in Kuala LumpurOpens in a new window

What's nearby

  • Berjaya Times Square - 3 min walk
  • Jalan Alor - 9 min walk
  • Pavilion Kuala Lumpur - 12 min walk
  • Suria KLCC Shopping Centre - 3 min drive
  • KLCC Park - 3 min drive

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Imbi Station - 3 min walk
  • Kuala Lumpur International Airport (KUL) - 45 min drive

Restaurants

  • Starbucks - 2 min walk
  • 4 Fingers Crispy Chicken - 1 min walk
  • Taste of Asia Food Court - 3 min walk
  • Vivo American Pizza & Panini - 3 min walk
  • Starbucks - 4 min walk

About this property

Grand Service Suite at Times Square

3.5-star guest house near Berjaya Times Square
Grand Service Suite at Times Square offers its guests a children's pool, an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

There's an onsite business center. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Grand Service Suite at Times Square. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Kuala Lumpur guesthouse.

  • 25 guestrooms or units
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Grocery service (free)
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Grand Service Suite at Times Square offers 25 air-conditioned accommodations with DVD players and free minibar items. Accommodations have separate sitting areas and are furnished with single sofa beds. LCD televisions come with satellite channels. Accommodations at this 3.5-star guesthouse have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Languages

English, Hindi, Malay

Property amenities

Family friendly

  • Children's pool
  • DVD player
  • Free crib
  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Library
  • Outdoor pool
  • Spa tub

Accessibility

  • Elevator

Room amenities

Entertainment

  • DVD player
  • LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)
  • Single sofa bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Free stocked minibar
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Living room
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; to check in, go to Reception, East Tower A
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you, key retrieval

Pets

  • Pets and service animals are not allowed at Grand Service Suite at Times Square

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 60 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MYR 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Grand Service Suite Times Square Hotel Kuala Lumpur
Grand Service Suite Times Square Hotel
Grand Service Suite Times Square Kuala Lumpur
Grand Service Suite Times Square
Grand Service Suite Times Square Guesthouse Kuala Lumpur
Grand Service Suite Times Square Guesthouse
Service Suite Times Square
Service Suite At Times Square
Grand Service Suite at Times Square Guesthouse
Grand Service Suite at Times Square Kuala Lumpur
Grand Service Suite at Times Square Guesthouse Kuala Lumpur

Frequently asked questions

How close is Grand Service Suite at Times Square to the airport?

Grand Service Suite at Times Square is 17.2 mi (38-min drive) away from the Subang (SZB-Sultan Abdul Aziz Shah) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Service Suite at Times Square?

As of May 1, 2024, prices found for a 1-night stay for 2 adults at Grand Service Suite at Times Square on May 2, 2024 start from $126.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Service Suite at Times Square have an airport shuttle?

Airport shuttle services are not available at Grand Service Suite at Times Square.

Does Grand Service Suite at Times Square offer free breakfast?

Grand Service Suite at Times Square does not offer free breakfast.

Is there a casino at Grand Service Suite at Times Square?

No, there is no casino at this guesthouse.

What time is check-in at Grand Service Suite at Times Square?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Grand Service Suite at Times Square?

This guesthouse offers free self parking.

Does Grand Service Suite at Times Square have a pool?

Grand Service Suite at Times Square features an outdoor pool and a children's pool.

Does Grand Service Suite at Times Square have a restaurant?

Yes, there is a restaurant on site.

Does Grand Service Suite at Times Square have a spa?

This guesthouse doesn't have a spa, but it does offer massages and mani/pedis.

How close is Grand Service Suite at Times Square to downtown Kuala Lumpur?

Grand Service Suite at Times Square is 1.6 mi away from Kuala Lumpur.

Grand Service Suite at Times Square Reviews

Reviews

5.4
Rating 10 - Excellent. 13 out of 70 reviews" "
Rating 8 - Good. 11 out of 70 reviews" "
Rating 6 - Okay. 7 out of 70 reviews" "
Rating 4 - Poor. 14 out of 70 reviews" "
Rating 2 - Terrible. 25 out of 70 reviews" "

5.0/10

Cleanliness

5.4/10

Staff & service

5.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
Worst experience
Not happy with the experience of check in. This is not a hotel, no check in counter, just a random guy in charge of the room. Not a good experience for us.

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience
Never try that if you have self respect , u will lose it theee with the rude staff and horrible experience

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
The experience at this hotel was the worst I ever had! First off when we arrive at the hotel we are told that they are not the ones who took our bookings. So we went over to the residential side of the complex, this is where privately owned apartments are in a rental pool. We waited for almost a hour in the lobby before some one finally arrived to show us a room. The room, with out a doubt was in unfit for human occupation! Horrible absolutely horrendous! Filthy floors, walls bedding. The room was terrible. We where in shock! Tiles missing from the tub surround, not a broken seat on the toilet, there was no seat! When we left the room we told this fellow that it was terrible and we would not stay. No problem he says and that we could have a refund. We did not get a refund. It was only the kindness of Hotels.com who help with our dilemma. Thank you Hotels.com

6/10 Okay

Hazman

Disliked: Property conditions & facilities
Bad experience. 1st, i never knew that the room that i choose was runs by the agent. Hotel front desk didnt assist me fully. She just told me to go to next tower and make a call to the agent. I have to find a shop that sell sim card to make call to the agent. 2nd, swimming pool. My request for a towel at the pool from the towel man been rejected due to i stay in the service apartment which run by the agent, not from the hotel. What i can say is that i did not know apartment run by the agent. Its didnt stated in the column when i book the room. The wifi in the room keeps goes missing. At one part its gone for 3 4 hours. Well that all i can say thou i still have alots to say. P/s... to duty manager shanti. Thks for listening my unhappiness on that particular day when i told u that i waited for more than 1 hour for someone to come to my room when the toilet cubicle gets choked.

2/10 Terrible

Billy, Canada.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smelly and Dirty room.
Check in with this hotel was terrible. The phone # on the web site is not ever working. The hotel staffs can't ever help us out. Lucky there was a guy we met at the lobby was able to give us the mobile# for the contact. We booked the rooms for 2 nights and we were using the same 2 towels for the two days. (This was all we get for the two days.) They didn't come to make the rooms. The bed sheets was dirty and the rooms smell terrible.

4/10 Poor

samantha, singapore

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Disappointed
Not known is a private owned apartment in Times Square Hotel! Was direct to tower A from the Hotel. The guard didn't give proper instruction, I told him I was not connect to wifi, can help to call the staff down. Told to go level 6 office. But the office staff said they are not dealing with this. Went back to him, confronted him. No choice to call but the line is not in use, then he give us the name and contact number. which is Danata travel and tours agency. Friendly staff bought us up back to tower B, thinking is hotel room, unfortunately is private owned apartment. First step in the room, I was stunned when I saw the stained sofa chairs and dinning chairs! After placed key deposit of RM $200 for two keys. I quickly check the entire room. Noted the TV and dinning chair was spoilt. I believe you guy knew what happened to the poor feedback of the "suites". Honestly I appreciated the great location. There is many room to improve. I will only return if Is better.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Chun Kiong, Penang, Malaysia.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience!
When we arrived, first we can't find any hotel counter. We then asked the security, and the security pointed us to somebody. We don't know whether we can trust the person, however the phone number for the hotel is not in service!!!! We then forced to listen the person, and he told us they have no more room in the original venue. Then he asked us to walked to a separate residential building behind the original location. We then being put inside a room that totally different from the original description. We booked a room with 1 twin bed plus 1 single bed. It happened the new studio only has a twin bed, and after we asked, the staff gave us a mattress without any bedsheet or whatsoever. Basically it was an very unpleasant experience. And we are very unhappy with the mismatch between our booking and actual room.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hopeless
We arrived at 2:30am to find our booking had been cancelled. There was no help except told to ring Expedia. The person who runs this has NOTHING to do with the hotel. They are privately owned and managed and are very run down and dirty. The actual hotel is on different floors and it is clean. I have contacted you to request a refund.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service