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citizenM Kuala Lumpur Bukit Bintang

4.0 star property
4-star Belle Époque hotel near Berjaya Times Square

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Photo gallery for citizenM Kuala Lumpur Bukit Bintang

Building design
Lobby sitting area
Daily buffet breakfast (MYR 55 per person)
King Room | Premium bedding, in-room safe, desk, laptop workspace
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
128 Jalan Pudu, Kuala Lumpur, 55100
  • Berjaya Times Square
    ‪10 min walk‬
  • Pavilion Kuala Lumpur
    ‪15 min walk‬
  • Petronas Twin Towers
    ‪2 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪50 min drive‬

Room options

View all photos for King Room

King Room | Premium bedding, in-room safe, desk, laptop workspace

King Room

9.4 out of 10
Exceptional
(59 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Kuala Lumpur

City center stay.Within a 15-minute walk of this Bukit Bintang hotel, you'll find Berjaya Times Square and Jalan Alor. Pavilion Kuala Lumpur and KLCC Park are also within 2 miles (3 km).

What's nearby

  • Berjaya Times Square - 10 min walk - 0.6 miles
  • Kuala Lumpur Tower - 12 min walk - 0.7 miles
  • Pavilion Kuala Lumpur - 15 min walk - 0.8 miles
  • Petronas Twin Towers - 2 min drive - 1.0 mile
  • KLCC Park - 3 min drive - 1.5 miles

Getting around

  • Kuala Lumpur Masjid Jamek Station - 13 min walk
  • Imbi Station - 13 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪Vcr - ‬6 min walk
  • ‪Jamaica Blue - ‬2 min walk
  • ‪Pampas Reserve Grill & Bar - ‬11 min walk
  • ‪Yi Pin Kopitiam憶品楼 - ‬1 min walk
  • ‪Three Years Old - ‬7 min walk

About this property

citizenM Kuala Lumpur Bukit Bintang

4-star Belle Époque hotel near Berjaya Times Square
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 3 meeting rooms are available.

WiFi is free in public spaces. The business-friendly citizenM Kuala Lumpur Bukit Bintang also features multilingual staff, coffee/tea in a common area, and express check-in. Free self parking is available.

This 4-star Kuala Lumpur hotel is smoke free.

  • 1 building
  • 175 guestrooms or units
  • 6 levels
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM Kuala Lumpur Bukit Bintang offers 175 accommodations with iPads and iPod docking stations. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Kuala Lumpur hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

Exterior

The Kuala Lumpur Journal

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,000 reviews
$86 nightly
The price is $95
Sep 16 - Sep 17
Total with taxes and fees
The Kuala Lumpur Journal

Property amenities

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 55 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (39 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels
  • iPad
  • iPod dock

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MYR 100
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MYR 100
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's CitizenM mobile app before check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 55 per person
  • Early check-in fee: MYR 100 (subject to availability)
  • Late check-out fee: MYR 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received their complete COVID-19 vaccination at least 1 days prior to check-in.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Sky Express
Hotel Sky Express Bukit Bintang
Sky Bukit Bintang
Sky Express Bukit Bintang
Sky Express Bukit Bintang Kuala Lumpur
Sky Express Hotel
citizenM Kuala Lumpur Bukit Bintang Hotel
Sky Express Hotel Bukit Bintang Kuala Lumpur
Sky Hotel Express
Sky Hotel Express Bukit Bintang
citizenM Kuala Lumpur Bukit B
citizenM Kuala Lumpur Bukit Bintang Hotel
citizenM Kuala Lumpur Bukit Bintang Kuala Lumpur
citizenM Kuala Lumpur Bukit Bintang Hotel Kuala Lumpur

Frequently asked questions

How close is citizenM Kuala Lumpur Bukit Bintang to the airport?

CitizenM Kuala Lumpur Bukit Bintang is 16.2 mi (34-min drive) away from the Subang (SZB-Sultan Abdul Aziz Shah) airport, the closest popular airport to the property.

How much does it cost to stay at citizenM Kuala Lumpur Bukit Bintang?

As of Sep 3, 2025, prices found for a 1-night stay for 2 adults at citizenM Kuala Lumpur Bukit Bintang on Oct 1, 2025 start from $54.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does citizenM Kuala Lumpur Bukit Bintang have an airport shuttle?

Airport shuttle services are not available at citizenM Kuala Lumpur Bukit Bintang.

Does citizenM Kuala Lumpur Bukit Bintang offer free breakfast?

Free breakfast isn’t provided at citizenM Kuala Lumpur Bukit Bintang, but buffet breakfast is offered for a fee of MYR 55 per person. It's available every day from 6:00 AM to 10:30 AM.

Is there a casino at citizenM Kuala Lumpur Bukit Bintang?

No, there is no casino at this hotel.

What time is check-in at citizenM Kuala Lumpur Bukit Bintang?

Check-in start time: 2:00 PM; Check-in end time: midnight. Early check-in costs MYR 100 (subject to availability).

Is there free parking at citizenM Kuala Lumpur Bukit Bintang?

This hotel offers free self parking.

Does citizenM Kuala Lumpur Bukit Bintang have a pool?

CitizenM Kuala Lumpur Bukit Bintang does not have a pool.

Does citizenM Kuala Lumpur Bukit Bintang have a restaurant?

Yes, there is a restaurant on site.

Does citizenM Kuala Lumpur Bukit Bintang have a spa?

There are no spa services available at this hotel.

How close is citizenM Kuala Lumpur Bukit Bintang to downtown Kuala Lumpur?

CitizenM Kuala Lumpur Bukit Bintang is 1.2 mi away from Kuala Lumpur.

citizenM Kuala Lumpur Bukit Bintang Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 400 out of 492 reviews
Rating 8 - Good. 68 out of 492 reviews
Rating 6 - Okay. 16 out of 492 reviews
Rating 4 - Poor. 5 out of 492 reviews
Rating 2 - Terrible. 3 out of 492 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ray Gerard, La Grange

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and efficient design. Location ideal for our purposes and needs. Will definitely stay here again.
Stayed 5 nights in May 2025

10/10 Excellent

Gerry, Lahaina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and property were exceptional.. Kesh went out of his way everyday to make sure I was taken care of.. this property is absolutely the best!!!
Stayed 3 nights in May 2025

10/10 Excellent

Isobel

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Expedia is the worst. Book direct!!! Great hotel and much cheaper direct.
Stayed 1 night in May 2025

10/10 Excellent

Rachel-Audrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am never disappointed when I stay in a citizen M. It has everything you need for a short stay, the most comfortable bed, the easiest check in, excellent pillows, cafe on the premises. Just excellent value and friendly staff!
Stayed 2 nights in May 2025

10/10 Excellent

probal, Scarborough

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My #1 Hotel Choice in Kuala Lumpur

We had a wonderful stay! We love the cosy and homey room, the view of KL and Twin Towers behind our bed, the smart home functions from the iPad, and last but not least the “rainfall” in the shower! The hotel has convenience stores at its ground floor, and nearby is the buzzing Jalan Alor food street. The staff were very friendly and attentive to your queries.
Stayed 3 nights in May 2025

10/10 Excellent

NICK

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Jimmy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Light in the bathroom
Stayed 6 nights in May 2025

8/10 Good

Meike

Liked: Cleanliness, staff & service, property conditions & facilities
Was pleasantly surprised by this place. It's a very compact room but with a really comfy bed, and it has everything you need. The staff are very friendly. The hot options at breakfast are mainly Asian and mostly geared towards carnivores, so being a vegetarian I stuck to the pastries. Overall a nice stay
Stayed 2 nights in May 2025

10/10 Excellent

Shamini

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Hospitality of workers and kindness ❤️
Stayed 6 nights in May 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Great stay. Quiet, clean, close to major tourist attractions (Jalan Alor, Chinatown, Changkat, Petronas Towers, City Center, etc.). Comfortable, clean and compact rooms. Bed (square) big enough for a young family to all share. Basic toiletries provided along with two bottles of clean drinking water. No coffee/tea service in-room. In-room safe. On site buffet breakfast for a surcharge. Good value for the money.
Stayed 2 nights in May 2025

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location literally minutes from Jalan Alor the busy night food market. Ability to control facilities and lights in room from iPad was great. Would be even better if lighting for bathroom on a different zone to main room.
Stayed 3 nights in Apr 2025

10/10 Excellent

Aoife

Traveled with partner
Liked: Amenities
Great value for money. Clean, good location and staff were helpful
Stayed 2 nights in Apr 2025

10/10 Excellent

Harry

Stayed 4 nights in Apr 2025

10/10 Excellent

Alexander, Hollywood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel to stay in Kuala Lumpur
Stayed 3 nights in Apr 2025

8/10 Good

Mauro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Technology at his best

Technology at his best, everything is controlled by an ipad available in the room, from the curtain to relaxing music and light
Stayed 3 nights in Apr 2025

10/10 Excellent

Wilmer

Stayed 4 nights in Apr 2025

10/10 Excellent

Jeanie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern deco , clean .. friendly staffs
Stayed 1 night in Apr 2025

10/10 Excellent

JASON

Stayed 1 night in Apr 2025

8/10 Good

Parmjit

Traveled with family
The bed lacked a mattress cover which meant that the single sheet covering the mattress was inadequate as the mattress it self was severely worn and bobbly
Stayed 3 nights in Apr 2025

10/10 Excellent

Sutha

Stayed 1 night in Apr 2025

8/10 Good

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Quite nice hotel, modern. Bedding should be cleaner, of the 4 pillows I was provided, 3 of them had dirty pillow cases with clear marks
Stayed 2 nights in Mar 2025