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citizenM Kuala Lumpur Bukit Bintang

4.0 star property
4-star Belle Époque hotel near Berjaya Times Square

Choose dates to view prices

Photo gallery for citizenM Kuala Lumpur Bukit Bintang

Building design
Lobby sitting area
King Room | Premium bedding, in-room safe, desk, laptop workspace
Lobby sitting area
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
128 Jalan Pudu, Kuala Lumpur, 55100
  • Berjaya Times Square
    ‪10 min walk‬
  • Pavilion Kuala Lumpur
    ‪15 min walk‬
  • Petronas Twin Towers
    ‪2 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪50 min drive‬

Room options

View all photos for King Room

King Room | Premium bedding, in-room safe, desk, laptop workspace

King Room

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Kuala Lumpur

City center stay.Within a 15-minute walk of this Bukit Bintang hotel, you'll find Berjaya Times Square and Jalan Alor. Pavilion Kuala Lumpur and Suria KLCC Shopping Centre are also within 2 miles (3 km).

What's nearby

  • Berjaya Times Square - 10 min walk - 0.6 miles
  • Kuala Lumpur Tower - 12 min walk - 0.7 miles
  • Pavilion Kuala Lumpur - 15 min walk - 0.8 miles
  • Petronas Twin Towers - 2 min drive - 1.0 mile
  • KLCC Park - 3 min drive - 1.5 miles

Getting around

  • Kuala Lumpur Masjid Jamek Station - 13 min walk
  • Imbi Station - 13 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪Jamaica Blue Fine Coffees - ‬2 min walk
  • ‪Garden Terrace Cafe - ‬4 min walk
  • ‪May King Restaurant MKP Lum Mee - ‬3 min walk
  • ‪8Haus 八號 - ‬7 min walk
  • ‪Breakfast Spot - ‬7 min walk

About this property

citizenM Kuala Lumpur Bukit Bintang

4-star Belle Époque hotel near Berjaya Times Square
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 3 meeting rooms are available.

WiFi is free in public spaces. The business-friendly citizenM Kuala Lumpur Bukit Bintang also features multilingual staff, coffee/tea in a common area, and express check-in. Free self parking is available.

This 4-star Kuala Lumpur hotel is smoke free.

  • 1 building
  • 175 guestrooms or units
  • 6 levels
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM Kuala Lumpur Bukit Bintang offers 175 accommodations with iPads and iPod docking stations. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Kuala Lumpur hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Chinese (Mandarin), English, Malay

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Exterior

Holiday Inn Express Kuala Lumpur City Centre by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very Good, 1,002 reviews
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The price is $61
Jul 3 - Jul 4
Total includes taxes and fees
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Property amenities

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Low-height bed
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels
  • iPad
  • iPod dock

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MYR 100
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MYR 100
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's CitizenM mobile app before check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 35 per person
  • Early check-in fee: MYR 100 (subject to availability)
  • Late check-out fee: MYR 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received their complete COVID-19 vaccination at least 1 days prior to check-in.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Sky Express
Hotel Sky Express Bukit Bintang
Sky Bukit Bintang
Sky Express Bukit Bintang
Sky Express Bukit Bintang Kuala Lumpur
Sky Express Hotel
citizenM Kuala Lumpur Bukit Bintang Hotel
Sky Express Hotel Bukit Bintang Kuala Lumpur
Sky Hotel Express
Sky Hotel Express Bukit Bintang
citizenM Kuala Lumpur Bukit B
citizenM Kuala Lumpur Bukit Bintang Hotel
citizenM Kuala Lumpur Bukit Bintang Kuala Lumpur
citizenM Kuala Lumpur Bukit Bintang Hotel Kuala Lumpur

Frequently asked questions

How close is citizenM Kuala Lumpur Bukit Bintang to the airport?

CitizenM Kuala Lumpur Bukit Bintang is 16.2 mi (34-min drive) away from the Subang (SZB-Sultan Abdul Aziz Shah) airport, the closest popular airport to the property.

How much does it cost to stay at citizenM Kuala Lumpur Bukit Bintang?

As of Jun 3, 2025, prices found for a 1-night stay for 2 adults at citizenM Kuala Lumpur Bukit Bintang on Jun 4, 2025 start from $50.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does citizenM Kuala Lumpur Bukit Bintang have an airport shuttle?

Airport shuttle services are not available at citizenM Kuala Lumpur Bukit Bintang.

Does citizenM Kuala Lumpur Bukit Bintang offer free breakfast?

Free breakfast isn’t provided at citizenM Kuala Lumpur Bukit Bintang, but buffet breakfast is offered for a fee of MYR 35 per person. It's available every day from 6:00 AM to 10:30 AM.

Is there a casino at citizenM Kuala Lumpur Bukit Bintang?

No, there is no casino at this hotel.

What time is check-in at citizenM Kuala Lumpur Bukit Bintang?

Check-in start time: 2:00 PM; Check-in end time: midnight. Early check-in costs MYR 100 (subject to availability).

Is there free parking at citizenM Kuala Lumpur Bukit Bintang?

This hotel offers free self parking.

Does citizenM Kuala Lumpur Bukit Bintang have a pool?

CitizenM Kuala Lumpur Bukit Bintang does not have a pool.

Does citizenM Kuala Lumpur Bukit Bintang have a restaurant?

Yes, there is a restaurant on site.

Does citizenM Kuala Lumpur Bukit Bintang have a spa?

There are no spa services available at this hotel.

How close is citizenM Kuala Lumpur Bukit Bintang to downtown Kuala Lumpur?

CitizenM Kuala Lumpur Bukit Bintang is 1.2 mi away from Kuala Lumpur.

citizenM Kuala Lumpur Bukit Bintang Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 363 out of 445 reviews
Rating 8 - Good. 61 out of 445 reviews
Rating 6 - Okay. 13 out of 445 reviews
Rating 4 - Poor. 5 out of 445 reviews
Rating 2 - Terrible. 3 out of 445 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stoyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great stay! All staff were very friendly and helpful!
Stayed 2 nights in Feb 2025

10/10 Excellent

Quek

Stayed 1 night in Mar 2025

10/10 Excellent

amir

Stayed 2 nights in Feb 2025

10/10 Excellent

Yi Kai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room is clean, comes with intelligent room control on ipad for airconditioning, blinds and even light colors. the lobby is spacious and it is nice to chill there with great wireless access. location is strategic to many places, walkable to bukit bintang and petaling street etc. would definitely go back again.
Stayed 1 night in Feb 2025

8/10 Good

Jun-Liat Adora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

namrata

Liked: Cleanliness, staff & service, property conditions & facilities
For the price I paid compared to other hotels, I was surprised to see how clean, convenient and nice the hotel was. Room size is not so big but everything is placed so thoughtfully that it doesn’t feel small and bed is king size and comfortable. Also they have the coziest and artsy environment at lobby and lounges where you can hang out with books and computers. Colors and arts are done tastefully and ℹ definitely loved the ambience and staffs . Tony who I assume to be head of regional managers or is one was there. He was super hospitable, friendly and helpful. We will come back there again.
Stayed 2 nights in Feb 2025

10/10 Excellent

sebastien, Montréal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, clean, ideally located, lots of space to work
Stayed 4 nights in Feb 2025

10/10 Excellent

Akul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great stay in Bukit Bintang right next to Jalan Alor. Walkable to Central Market and Petaling Street. Place has great staff and really clean rooms
Stayed 4 nights in Feb 2025

4/10 Poor

Amber

Stayed 2 nights in Feb 2025

10/10 Excellent

RAISSA PASCUAL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the cleanliness and the employees are nice
Stayed 4 nights in Jan 2025

10/10 Excellent

Christopher, Henderson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great customer Service.
Stayed 1 night in Jan 2025

8/10 Good

Ayesha

Stayed 1 night in Jan 2025

10/10 Excellent

Jordon

Stayed 3 nights in Dec 2024

6/10 Okay

Janine

Liked: Staff & service, property conditions & facilities

High tech but lacking the basics

The hotel was ok and used technology to control everything in the room. It had a co-working area, a kitchen and friendly staff. Room was a decent size with good aircon and easy controls. Where it falls short is the shower was lukewarm and every time I wanted a hot drink I had to go downstairs and use the hot water dispenser which also only distributed WARM water. As someone who relies on medicine that requires hot water this was very inconvenient at times. The bathroom was very small and left very little room to get dry. I had to step outside of the bathroom to dry off. That combined with the lukewarm shower is one reason for this rating. Oh and the 'garden view' room faces an indoor terrace where you can't see outside and you can't tell if it's light or dark ir what the weather is like. So the hotel was ok but really needs an extra focus on the basics.
Stayed 3 nights in Jan 2025

10/10 Excellent

Robert

Stayed 1 night in Jan 2025

8/10 Good

John

Liked: Amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 8 nights in Dec 2024

10/10 Excellent

Takashi, Burnaby

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean and the rooms were very nice and modern. Staff was very responsive and friendly. Good, central location.
Stayed 5 nights in Dec 2024

10/10 Excellent

Irene, Manchester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel - stunning with beautiful art work, clever contemporary design and lovely staff. Also really comfortable beds 😎.
Stayed 2 nights in Dec 2024

8/10 Good

Orlando, ALTONA NORTH

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The single best staff we’ve ever encountered.

We have been traveling the world for one year straight. We stayed at the CitizenM for nine nights during our recent visit. The staff at the hotel has been, by, the best trained, most hospitable and accommodating, and friendliest staff we’ve ever encountered. Hotel has an excellent location, a great lobby with great work and seating areas, great art and decor (take the art tour inside the property), a full-service bat and an excellent snack and meal menu. Staff went out of the way to make us feel like VIPs. Red carpet was out 24/7. Sad to leave. What an exemplary experience. Kudos to each and every staff member. We miss you all already. Our very highest recommendation. Would only stay here when we return to Kuala Lumpur.
Stayed 9 nights in Dec 2024

10/10 Excellent

Magan

Stayed 3 nights in Dec 2024

10/10 Excellent

Harinya

Stayed 5 nights in Nov 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prime location & enjoyable stay

Excellent location with clean and very trendy look. The rooms are small though they are well designed to accommodate lots of luggage (e.g., drawers underneath bed). Loved our stay here!
Stayed 3 nights in Dec 2024

10/10 Excellent

Arlene

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 4 nights in Dec 2024

10/10 Excellent

Annet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024