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4.0 out of 5

"Initially I wasnt so comfortable about staying in Ascott as never heard of it before ... and actually had some not-so-nice experiences in so-called lu ... " More

By a verified traveler on Tue 28 Aug 2007

Hotel Description

Family-friendly 4.5-star aparthotel near Berjaya Times Square

City center retreat

A stay at this Kuala Lumpur City Centre aparthotel places you steps from Kuala Lumpur Convention Centre and a 5-minute walk from KLCC Park. Suria KLCC Shopping Centre and Petronas Twin Towers are also within half a mile (1 km).

Renovated in 2019

This aparthotel doesn't skimp on freebies - guests receive free WiFi, free self parking, and a free area shuttle. Families will appreciate the onsite laundry facilities and in-room childcare. Traveling on business? Take advantage of the laundry service, conference space, and airport shuttle.

Free WiFi, kitchenettes

The 221 soundproofed apartments offer free WiFi and minibars. Other amenities include kitchenettes, dining areas, and LCD TVs with satellite channels.

Premier Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
$79* Per night/room Oct 31 - Nov 1

Executive Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premier Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Apartment, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Ascott Kuala Lumpur ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 0.0 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Ascott Kuala Lumpur

4 out of 5

One of the best on world ...

Initially I wasnt so comfortable about staying in Ascott as never heard of it before ... and actually had some not-so-nice experiences in so-called luxury hotel apartments. But everything changed moment I entered in my room .. it was cozy spacious one bedroom apartment with almost every single appliances and facilities that you might need ... I will rate bathrrom as 11 out of 10 ... one of the rare place where you can find 6 feet+ bathtub , pressure shower and you have to take more than 3 steps to reach for door. Separate closet area was big plus and kitchen (though I hardly used it) with dish washer would allow families to feel at home ... first time I stayed there for almost 3 months and really started feeling at home ... thanks to big TV with awsome home theatre system ... laundrette is quite cheap (7MYR token) and there is convenient shop and florist at ground floor ... and not to mention happening pub (7-Ate-9) .. \n\nIdeally sitauted 5 minute walk to KLCC and best is 22nd floor swimming pool area ... I loved the open jaccuzi most ... I could find only couple of small minuses \n\n- Internet is not free (but you can get ADSL connection for some fee) \n- Breakfast sux (well mostly cuz me pure veggie) \n- Not that good room service \n\nRest I would rate it as one of the best I ever stayed ... I do travel alot and been to more than 20 countries and stay almost 5-6 month every year in hotel /apts. \n

Posted by on Aug 28, 2007

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Renovations + Closures

The following facilities or services will be unavailable from October 14 2020 to October 27 2020 (dates subject to change):

  • Bar/Lounge(s)
  • Children's club
  • Fitness facilities
  • Sauna
  • Shuttle services
  • Spa tub
  • Swimming pool
  • Tennis courts

Property Features

As a guest of Ascott Kuala Lumpur, you'll find spa services, barbecue grills, and multilingual staff. Public spaces have free WiFi. An area shuttle within 5 kilometers and a shopping center shuttle are free. The luxury Ascott Kuala Lumpur also features concierge services, a fireplace in the lobby, and laundry facilities. Self parking is free. A complete renovation of Ascott Kuala Lumpur was completed in February 2019. This 4.5-star Kuala Lumpur aparthotel is smoke free.

  • 1 building
  • 221 guestrooms or units
  • 33 levels
  • Built in 1999
  • Childcare (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • BBQ grill(s)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Kuala Lumpur Intl. Airport (KUL) (59.4 km / 36.9 mi)
  • Train station: Kuala Lumpur Masjid Jamek Station (2.5 km / 1.6 mi)
  • Metro station: KLCC Station (0.7 km / 0.4 mi)
  • Property shuttles: Free area shuttle within 5 kilometers and shopping center shuttle; airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Ascott Kuala Lumpur offers 221 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 29-inch LCD televisions come with satellite channels. Accommodations at this 4.5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested. Renovation of all guestrooms was completed in February 2019.

  • In-room kitchenette
  • Dining room
  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:30 AM.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Fitness classes on site
  • Rock climbing nearby
  • Cave exploring/spelunking nearby
  • Hiking/biking trails nearby
  • Health or beauty spa nearby

Spa Services

  • Facial treatments
  • Number of treatment rooms 2
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Thai massage
  • Reflexology
  • Sports massage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 154.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Ascott Kuala Lumpur

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

Guests must contact this property in advance to reserve onsite parking

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. Guests must contact this property in advance to reserve onsite parking. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast and through room service.The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines.

  • One child stays free
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Car not required
  • Staff wears personal protective equipment
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines Safe & Clean (Malaysia)
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Individually-wrapped food options are available through room service
  • Minimum guest age is 18
  • Number of children who can stay free - 2
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 150 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: MYR 21 for adults and MYR 15 for children (approximately)
  • Airport shuttle fee: MYR 275 per vehicle (one-way, maximum occupancy 5)
  • Covered extended parking fee: MYR 10 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 154.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ascott Aparthotel Kuala Lumpur
  • Ascott Kuala Lumpur
  • Kuala Lumpur Ascott
  • Ascott Hotel Kuala Lumpur
  • Ascott Kuala Lumpur Hotel Kuala Lumpur
  • Kuala Lumpur Ascott Hotel
  • Ascott Kuala Lumpur Aparthotel
  • Ascott Kuala Lumpur Aparthotel
  • Ascott Kuala Lumpur Kuala Lumpur
  • Ascott Kuala Lumpur Aparthotel Kuala Lumpur

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Ascott Kuala Lumpur offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.