2/10 Terrible
tracey, Wahgunyah
Viaje en grupo
22 oct. 2025
No le gustó: Limpieza y condiciones de la propiedad
Room i booked and paid for apparently didn't exist they have nt compensated for the extra i paid for a 2bd only had 1 bed which my friend and i had to share the communication was horrible only could do by whats app they argued with me about the room ... we got to hotel late due to flight issues couldn't get into building no front desk to help had to wait for a person to come give us a key card and then had to pay $70aussie to get the key ..... only got one towel each for the whole 2 weeks .... then couldn't get in room as they didn't give me the key pin number had to ring a help line who hung up so back to the whatsapp to ask again we finally got into room around 2am could have been later .... i sent them pic of what i booked they just kept saying that they never have had such rooms i enemies send them s copy of my booking which stated 2bd but they offered me to cancel that might and find somewhere else at2pm
tracey
Se hospedó 14 noches en octubre de 2025
