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Holiday Inn Krakow City Centre by IHG

Property class: 5 and above
5-star luxury hotel near Main Market Square

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Photo gallery for Holiday Inn Krakow City Centre by IHG

Exterior
Suite, 1 Bedroom (Dining) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
2 restaurants, breakfast served
Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Wielopole 4, Kraków, Lesser Poland, 31-072
  • Place, Main Market Square
    ‪8 min walk‬
  • Place, St. Mary's Basilica
    ‪8 min walk‬
  • Place, Wawel Castle
    ‪14 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪34 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Room amenity

Suite, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Dining)

Suite, 1 Bedroom (Dining) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Dining)

  • City view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, Multiple Beds (With Sofa)

Premium Room, Multiple Beds (With Sofa) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, Multiple Beds (With Sofa)

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.2 out of 10
Wonderful
(10 reviews)
  • City view
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

9.6 out of 10
Exceptional
(12 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • Resort view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Twin Beds

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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Mercure Krakow Stare Miasto (Old Town)

Kraków City Centre
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, 1,000 reviews
$99 nightly
The price is $107
May 10 - May 11
Total with taxes and fees
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About the neighborhood

Kraków

City center stay.Within a 10-minute walk of this Kraków City Centre hotel, you'll find Main Market Square and St. Mary's Basilica. Cloth Hall and Town Hall Tower are also within half a mile (1 km).

What's nearby

  • Planty Park - 2 min walk - 0.1 miles
  • Main Market Square - 8 min walk - 0.4 miles
  • St. Mary's Basilica - 8 min walk - 0.4 miles
  • Cloth Hall - 9 min walk - 0.5 miles
  • Wawel Castle - 14 min walk - 0.8 miles

Getting around

  • Turowicza Station - 7 min drive
  • Sanktuarium Bożego Miłosierdzia Tram Stop - 8 min drive
  • John Paul II - Balice Airport (KRK) - 32 min drive

Restaurants

  • ‪Busz - ‬5 min walk
  • ‪Pierogarnia Krakowiacy - ‬4 min walk
  • ‪MO-JA - ‬3 min walk
  • ‪Indian Flame - ‬2 min walk
  • ‪Prosciuttko Panino e Vino - ‬3 min walk

About this property

Holiday Inn Krakow City Centre by IHG

5-star luxury hotel near Main Market Square
Holiday Inn Krakow City Centre by IHG offers its guests a full-service spa and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center, 12 meeting rooms, and coworking spaces. Event space at this hotel measures 16684 square feet (1550 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Holiday Inn Krakow City Centre by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Kraków hotel is smoke free.

  • 236 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Meeting rooms
  • 16684 sq ft of conference space
  • 1550 sq m of conference space
  • Built in 2001
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Holiday Inn Krakow City Centre by IHG offers 236 air-conditioned accommodations with safes and bathrobes. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The onsite spa has 3 treatment rooms including rooms for couples. Services include hot stone massages and Thai massages. The spa is open daily.

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Bar (on property)
Radisson Blu Hotel, Krakow
Kraków City Centre
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,000 reviews
$124 nightly
The price is $134
May 3 - May 4
Total with taxes and fees
Radisson Blu Hotel, Krakow

Property amenities

Family friendly

  • Children's games
  • Children's toys
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (PLN 120 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; PLN 100 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • Full-service spa
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Meal delivery service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: PLN 60 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PLN 160.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 100 per person
  • Covered self parking fee: PLN 120 per day
  • Pet fee: PLN 60 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 160.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, and mobile payments. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Hotel Krakow City Centre
Holiday Inn Krakow City Centre
Holiday Inn Krakow City Centre Hotel

Frequently asked questions

How close is Holiday Inn Krakow City Centre by IHG to the airport?

Holiday Inn Krakow City Centre by IHG is 10.2 mi (32-min drive) away from the John Paul II - Balice Airport (KRK) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Krakow City Centre by IHG?

As of Apr 25, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Krakow City Centre by IHG on May 10, 2026 start from $112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Krakow City Centre by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Krakow City Centre by IHG.

Does Holiday Inn Krakow City Centre by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn Krakow City Centre by IHG, but buffet breakfast is offered for a fee of PLN 100 per person. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 6:30 AM to 10:30 AM.

Is there a casino at Holiday Inn Krakow City Centre by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Krakow City Centre by IHG?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM.

Is there free parking at Holiday Inn Krakow City Centre by IHG?

Free parking is not available at this hotel. Self parking is available for PLN 120 per day.

Does Holiday Inn Krakow City Centre by IHG have a pool?

Holiday Inn Krakow City Centre by IHG does not have a pool.

Does Holiday Inn Krakow City Centre by IHG have a restaurant?

There are 2 onsite restaurants, offering options like al fresco dining and light fare.

Does Holiday Inn Krakow City Centre by IHG have a spa?

This hotel has a spa, which features massages.

How close is Holiday Inn Krakow City Centre by IHG to downtown Kraków?

Holiday Inn Krakow City Centre by IHG is 0.3 mi away from Kraków.

Holiday Inn Krakow City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 635 out of 1002 reviews
Rating 8 - Good. 304 out of 1002 reviews
Rating 6 - Okay. 49 out of 1002 reviews
Rating 4 - Poor. 9 out of 1002 reviews
Rating 2 - Terrible. 5 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ellie

Stayed 2 nights in Jan 2026

10/10 Excellent

Robert Barr

Stayed 3 nights in Jan 2026

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Stayed here 9-13th Jan. the hotel was spotless and room was always tidied. The hotel is in close proximity to the old town by an easy 6 min walk and the day trips I did picked up about 25m up the road so made this easy. I’d stay here again!
Stayed 4 nights in Jan 2026

4/10 Poor

Gian Flavio, Lima

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is marketed as a 5-star property, but the room felt dated, with worn and stained carpeting and older in-room amenities. Checkout was uncomfortable. Despite a 12 PM checkout, housekeeping knocked at 10 AM to ask when we would be leaving, and later attempted to enter the room without knocking while we were still inside. This was reported at checkout; it was acknowledged, but no follow-up was offered. Overall, the stay did not meet expected service or comfort standards for this category.
Stayed 2 nights in Dec 2025

10/10 Excellent

remah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4night was very good close to all attractions by walking
Stayed 4 nights in Jan 2026

10/10 Excellent

karen

Stayed 4 nights in Jan 2026

8/10 Good

Gerard

Liked: Cleanliness, staff & service, amenities
Our room was good and the staff were friendly and helpful and the amenities were good. It was centrally located near the Old Town and Market Square and not too far from the main station.
Stayed 6 nights in Dec 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
An excellent hotel, centrally located and a short walk into old town. The hotel room was spacious and very clean. The breakfast choice was great and all good quality. The hotel staff were also fantastic and nothing was too much to ask. would definitely stay here again A++
Stayed 3 nights in Dec 2025

10/10 Excellent

Sebastian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel jest bardzo ładny. Pracownicy w recepcji profesjonalni i bardzo uprzejmi. Pokój bardzo przestronny z dużą łazienką. Czystość pokoju wysoko z wyjątkiem wykładziny, która była poplamiona.
Stayed 4 nights in Dec 2025

8/10 Good

Gail

Liked: Cleanliness, amenities
Staff courteous
Stayed 4 nights in Dec 2025

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were really friendly and helpful. Hotel was very clean, restaurant was well staffed, provided a good variety of food.
Stayed 3 nights in Dec 2025

8/10 Good

Neil

Traveled with group
Liked: Cleanliness, amenities
Lovely friendly welcome even at 1am from lady on reception. Room was large and spotless. Good WiFi, Great position close to main square. Only downside was our room overlooked Main Street and it could be noisy at night but didn’t stop a good nights sleep in a spotless bed.x
Stayed 3 nights in Dec 2025

10/10 Excellent

Pamela Joyce

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location near to all attractions. Breakfast really good and rooms very comfortable and clean. Only issue there wasnt a proper shower only a hand held one. Wouldn't put us off booking the hotel again though
Stayed 4 nights in Dec 2025

8/10 Good

Peter

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good menu and bar services
Stayed 4 nights in Dec 2025

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean spacious rooms, friendly staff, great location
Stayed 3 nights in Dec 2025

10/10 Excellent

Jolanta

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is convenient to walk to main Square, literally a 5 minutę straight walk! Superb! Hotel is highly recommended, i will always stay there when in Kraków. Staff are superb, extremely helpful As if they can’t do enough! Rooms always clean to an extremely high standard! A large variety of choice for breakfast and food menu for any time of the day with room service at an extra chargé. With regard to trips, the hotel do organise trips or can give advice on transport.
Wow! The chocolates 😉
Horse and cary is a must when in Kraków
When in Kraków, Donuts are a must to try and sample, they are superb , so soft to bite and many fillings are available. Knows as „Paczki”
Old market Square. Surrounded by shops, restaurants
Stayed 4 nights in Nov 2025

8/10 Good

James

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Comfortable rooms. Good breakfast. Friendly staff. The restaurant unfortunately is part of the bar, so not great for a sit down meal. Otherwise highly recommend staying here.
Stayed 4 nights in Dec 2025

10/10 Excellent

Greg

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good amenities, nice breakfast, convenience of location
Stayed 2 nights in Nov 2025

10/10 Excellent

Robert David Keith

Stayed 1 night in Nov 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities
Great stay, great staff. We lost our phone on one of the guided tours (not booked through hotel, our mistake) and they were extremely helpful with calling the operator ans helping us get the phone back. Nice and clean room. Good breakfast - they make eggs on order, but window doesnt open when breakfast starts. Opened around 07:00 during our stay. We will stay here again next Krakow visit!
Stayed 3 nights in Nov 2025

8/10 Good

Janusz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am satisfied with the breakfast choice of foof and the service. Parking was OK in a separate building connected with the main one, my car was parked there through a special lift by the reception staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Elie, Nice

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and welcoming staff, clean rooms, definitely will go back
Stayed 7 nights in Aug 2025

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, amenities
good
Stayed 2 nights in Oct 2025

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Oct 2025

8/10 Good

Anjum

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a great location for getting to a lot of major sites easily. The rooms are clean and and the premium is spacious enough for 3 people. The staff are very friendly and professional and deal with all queries politely and efficiently. A very pleasant stay
Stayed 3 nights in Oct 2025