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Pavilion Queen's Bay

4.5 star property
Family-friendly 4.5-star hotel near Ao Nang Beach

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Photo gallery for Pavilion Queen's Bay

Outdoor pool
Daily buffet breakfast (THB 412 per person)
Lobby
Suite | Minibar, in-room safe, desk, WiFi
Deluxe Room | Balcony

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot Tub
  • Parking available
  • Bar
  • Gym
  • 24/7 front desk
  • Pool

Explore the area

View in a map
56/3 Moo 3, Tambol Ao Nang, Amphur Muang, Krabi, Krabi, 81000
  • Ao Nang Beach
    ‪10 min walk‬
  • Ao Nang Landmark Night Market
    ‪19 min walk‬
  • Nopparat Thara Beach
    ‪2 min drive‬
  • Krabi (KBV-Krabi Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, WiFi

Deluxe Room

  • 710 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Suite

Suite | Minibar, in-room safe, desk, WiFi

Suite

  • 75 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, WiFi

Superior Room

  • 538 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Krabi

Ao Nang stay.Your stay at this Ao Nang hotel places you within 2 miles (3 km) of Ao Nang Beach and Ao Nang Krabi Boxing Stadium. Ao Nang Landmark Night Market and Tup Island are also within 2 miles (3 km).

What's nearby

  • Ao Nang Beach - 10 min walk - 0.6 miles
  • Ao Nang Landmark Night Market - 19 min walk - 1.0 mile
  • Nopparat Thara Beach - 2 min drive - 1.0 mile
  • Tonsai Beach - 35 min drive - 2.7 miles
  • West Railay Beach - 44 min drive - 3.2 miles

Getting around

  • Krabi Intl. Airport (KBV) - 49 min drive

Restaurants

  • ‪Kodam Kitchen - ‬4 min walk
  • ‪Kokotel Krabi Oasis x Shabu2you - ‬2 min walk
  • ‪Baan Thai Food - ‬7 min walk
  • ‪Umberto's cuisine - ‬5 min walk
  • ‪The Fish Restaurant - ‬9 min walk

About this property

Pavilion Queen's Bay

Family-friendly 4.5-star hotel near Ao Nang Beach
Pavilion Queen's Bay offers its guests a full-service spa, an outdoor pool, and a hot tub. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have WiFi for a fee.

Business amenities include a business center, 2 meeting rooms, and limo/town car service. A children's pool, a fitness center, and a sauna are also featured at the luxury Pavilion Queen's Bay. An airport shuttle (available on request) is available for a fee. For a fee, parking is available.

  • 100 guestrooms or units
  • 6 levels
  • 3 buildings
  • 2 dining venues
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Bar or lounge
  • Bar by the pool
Pavilion Queen's Bay offers 100 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

This Krabi hotel provides wireless Internet access for a surcharge. Televisions come with satellite channels. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Montra Spa has massage/treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Thai

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Property amenities

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Internet

  • Available in all rooms: WiFi (THB 100 per hour)
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Limo/town car service
  • Self parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: THB 412 for adults and THB 206 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Steam room

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV with satellite channels

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pavilion Queen's Bay

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1850 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 412 for adults and THB 206 for children
  • Fee for in-room wireless internet: THB 100 per hour (rates may vary)
  • Airport shuttle fee: THB 700 per vehicle (one way)
  • Rollaway bed fee: THB 1850 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard.

We should mention

  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Pavilion Queen's Bay Hotel
Pavilion Queen's Bay Hotel Krabi
Pavilion Queen's Bay Krabi
Pavilion Queen`s Bay Hotel Ao Nang
Pavilion Queens Bay Hotel Krabi
Pavilion Queens Bay Krabi
Pavilion Queen's Bay Krabi/Ao Nang
Pavilion Queen's Bay
Pavilion Queen's Bay Hotel
Pavilion Queen's Bay Krabi
Pavilion Queen's Bay Hotel Krabi

Frequently asked questions

How close is Pavilion Queen's Bay to the airport?

Pavilion Queen's Bay is 17.5 mi (49-min drive) away from the Krabi Intl. Airport (KBV) airport, the closest popular airport to the property.

Does Pavilion Queen's Bay have an airport shuttle?

Pavilion Queen's Bay offers an airport shuttle on request, for a charge of THB 700 per vehicle, one way.

How close is Pavilion Queen's Bay to the beach?

This hotel is a short 13-minute walk from Ao Nang Beach and 1.2 mi (5-min drive) from Nopparat Thara Beach. Don't forget your sunscreen!

Does Pavilion Queen's Bay offer free breakfast?

Free breakfast isn’t provided at Pavilion Queen's Bay, but buffet breakfast is offered for a fee of THB 412 for adults and THB 206 for children. It's available every day from 6:30 AM to 10 AM.

Is there a casino at Pavilion Queen's Bay?

No, there is no casino at this hotel.

What time is check-in at Pavilion Queen's Bay?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Pavilion Queen's Bay?

Free parking is not available at this hotel. Self parking is available for a fee.

Does Pavilion Queen's Bay have a pool?

Pavilion Queen's Bay features an outdoor pool and a children's pool.

Does Pavilion Queen's Bay have a restaurant?

Yes, there are 2 restaurants on site.

Does Pavilion Queen's Bay have a spa?

Pamper yourself with a day at Montra Spa, where you can enjoy facials, aromatherapy, and massages.

How close is Pavilion Queen's Bay to downtown Krabi?

Pavilion Queen's Bay is 6.5 mi away from Krabi.

Pavilion Queen's Bay Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 20 out of 131 reviews
Rating 8 - Good. 53 out of 131 reviews
Rating 6 - Okay. 33 out of 131 reviews
Rating 4 - Poor. 12 out of 131 reviews
Rating 2 - Terrible. 13 out of 131 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

8/10 Good

Shadiya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel.

Very good. It has amazing swimming pools and serves good food. It also has a happy hour where you can get 2 drinks for the price of 1. The hotel is located close to Ao Nang main road and there is a lot ot shops, restaurants and other stuffs to do. Am not giving a 5 because there was water leakage in the bathroom and the WIFI kept disconnecting. In general, the staffs were pleasant but some of them needs to seriously learn to the courteous.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Hotel in state of refurbishment

The room is big and comfortable. Get the ocean view from faraway. Breakfast is good.

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

6/10 Okay

Matthew, Blandford

Liked: Staff & service

Not bad but could be better

Last minute hotel, overall good value but the hotel is very dated and needs money for a facelift

2/10 Terrible

AL, Houston, Texas USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is not a 4 star hotel maybe 20 years ago.

The only nice thing about this hotel is the pool and staff. This hotel is no longer a 4 star maybe 20 years ago. The property needs to be updated. The rooms are in terrible condition. My room had ants and bugs all over including the bed. This should not be an expedia propertly.

8/10 Good

kambiz, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice hotel

Wonderful pool Wonderful staff Great location Nice walk to the beach Many convenient stores around Don't buy from the mini market. Too expensive. Buy from 7_11 close by The rooms are huge They have a great balcony with comfy furniture

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Most disappointed I've ever been in a Hotel.

I will start with the positives: -Close to the center of Ao Nang, 10m walking or 80bht wit a Tuk Tuk -The pool area is actually very nice -The staff in general was very helpful and well mannered, despite limited English skills Now I won't even mention the number of stars this hotel holds, this hotel is huge and seems completely abandoned, it is literally falling apart. There are more staff members than clients, and yet there isn't enough staff for all the facilities they've got. Result is that the spa/gym/pool bar etc are almost always unattended, and generally I have the impression that no one is responsible for maintaining those areas. The rooms are huge, but also falling apart, my toilet sit was held together by something that looked like cement, a grey glue. Furniture semi destroyed, electric cables out of the power sockets. I had also paid for the room with a pool view, what I got was a room with the view on a construction site, if you leaned over the fence on the balcony you could see part of the pool that is true, but the view from the room wasn't worth paying extra. Unless the pool is a must, anyone would be better off staying at a well run B&B, even if the prices were the same, which they're not. I don't like writing this because the staff still manages to do a decent job, despite the conditions they're having to work in, but unless this place undergoes some drastic changes, I'd suggest you stay away from it.

6/10 Okay

Verified traveler

Liked: Room comfort

Grand hotel with patina

It a goo deal. it a big grand hotel that could use some updating, but parts like the pool is very nice. The rooms are large and clean. It gave me the feel of a hotel in India. I saw some negative reviews saying there was mold. There are some dark stains on the outside walls, but the inside was clean. I'd recommend it

10/10 Excellent

Watcharaporn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Dan, Singapore

Liked: Room comfort

reasonably nice hotel (Jan16)

This hotel location is not proximity to beach. (15 to 20 mins walking), but its good for a serene stay. The rooftop hotel have an amazing ocean/ city view during your breakfast break in morning. There have 3 layers of pools (top/ middle/ bottom pool) which have a very good ocean view on top pool during view. The middle pool is very inconvenience for elderly folks/ kids to enter in/ out from pool because of no ladder or platform accessible. The bottom pool is kids pool. The GYM room is most terrified with no equipment maintenance and the gym space is pretty small which have limited space for movement and the room is stuffy too. The Hotel room is big but old. If the hotel wanna to serve most guests, an upgrading of hotel is must for better reputation.

2/10 Terrible

IVAN, Spain

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Average to bad

This hotel have a nice swimming pool. Bad breakfasts buffet and the restaurant look sad and worn out. The room is big, bath room and wood floor very dirty and old with so many scars on the floor , lamps shades of the room are dirty with stains and broken, some part of the room wall have some dead mosquitos crashed by previous customer !!! Housekeeper are slow on service . There is a big and noisy hydraulic machine in front of our room door, very bad and sad view ... Overall this hotel need a better management to give a good service for customers, and the owner need to invest some money to refurbish this place , and paint the wall beside the pools to get a better look to welcome customers on arrival .

10/10 Excellent

Sean, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend Pavilion Queen's Bay.

We had an excellent stay at Pavilion Queen's Bay for one week. It was a great location in Krabi. Up the hill from the main street and beaches but easy walking distance to everything. The hotel had excellent meals, a great pool, incredible views of the area and priced fairly. Hotel staff were resourceful and made our stay a great one. I highly recommend this hotel.

8/10 Good

Vincent, Québec, Canada

Liked: Cleanliness, staff & service, room comfort

Getting old but still very nice.

Hotel needs to be refreshed a bit but the staff are very nice and the restaurant offers good food with a great view.

8/10 Good

Idzwan Sazali, Klang

Liked: Cleanliness, staff & service, room comfort

Krabi Holiday..

Hotel facilities is very good. Pool is very big and my sons very love it!! Staff is very friendly and helpful. Hotel is near massage center and shoop.

6/10 Okay

Sze Man, The UK

Liked: Room comfort
Disliked: Staff & service

Photos doesn't reflect the real situation

It is a very big hotel. I booked the deluxe room, the bed area is not particularly big, quite ok, most of the space has gone to the bathroom, as the wardrobe is in the bathroom. The balcony is very big. Very quiet surrounding. The hotel is a bit run down. The wood finish looking was very old looking. Room light was very dim, was not working so well and wire very loose so may not work every time when you get into the room. Location is ok, about 10 mins walk to a second main street of Au Nang, then another 10 mins walk to the major shopping area and restaurant. If you want to take tuk tuk, it costs 50 baht. There is a 7-eleven about 8 mins walk. Restaurant in the hotel is very nice, overlooking the sea. No many people in hotel. The swimming pool is not so big, has 3 levels but very clean and nice. Overall, price is ok, just beware of the location.

8/10 Good

Evelyn, Sydney

Liked: Cleanliness, staff & service, room comfort
Lovely staff were the highlight of this hotel. Large very nice pool. Rooms are large and comfortable. Hotel is a bit tired and run down, some facilities such as the gym could be improved. Resturaunt made great food at great prices.

8/10 Good

Normah, Kuala Lumpur, Malaysia

Liked: Staff & service, room comfort

Its time together

We booked 2 rooms - Enjoyable stay and its time together with all family members.

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Great Stay!

The staff was incredibly warm and made sure you had a great stay right from the start. The pool is extremely beautiful. The rooms are very spacious and comfortable. The hotel was a few blocks from the beach and the shops at Ao Nang

6/10 Okay

Iris

Liked: Staff & service

6/10 Okay

Iris

Liked: Staff & service, room comfort

6/10 Okay

Barry, Dee Why

Disliked: Cleanliness, property conditions & facilities

Needs a overhaul

The Pavillion would have been great back in the day but tired and needs renovation, especially the showers and toilets. For the price it is acceptable but staying for 8 nights your better off finding something more fresh. Great views, pool ok. Staff limited English. Close walk to the main strip.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Great

The staff seemed a bit distracted at breakfast, but that was probably because there was no one there. Weak instant coffee too. Wonderful rooms. And we were hugely impressed by the free Christmas Eve buffet, which had everything. And suddenly the staff melted and were great... Fully recommend. Just a 10-minute walk from the beach and bars/shops/restaurants.

2/10 Terrible

Gemma, ireland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do NOT stay here!

This hotel was terrible, disgusting and the biggest disappointment of my trip! I checked in as a 'treat' for myself while travelling, Queens pavilion was so horrible that I checked out early and went back to the fabulous hostel I was in before.First off,the room smelled like a prison cell,the walls were blue with damp and mould,almost everything I touched was falling apart.The massive cube of tv had no English channels.Because of the dampness,everything felt wet,including the bed and towels,and even my clothes smelled bad after I left.The 'luxurious dressing gown and slippers' was a damp robe in the wardrobe with no slippers.There was nothing in the mini bar except the cupboard and fridge were falling apart.There wasn't enough toilet roll given.The spa offers only 7 treatments at crazy expensive prices so no luxury there either.the street wouldve been better than queens pavilion! The breakfast was disgusting, fruit had flies in it, everything was stone cold and was rock hard.the staff practically stood beside me while I ate,and chatted loudly among themselves and creepily asked was I travelling alone. The only nice thing about this hotel is the pool area. I didn't listen to the bad reviews of this hotel,but please take my advice, you would be better off staying in a hostel.This hotel was the lowpoint,the extreme disappointment and let down of my trip.A complete waste of time and money. Simply, Do NOT stay here!!!