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Garrya Tongsai Bay Samui

5.0 star property
5-star beachfront resort near Choeng Mon Beach

Choose dates to view prices

Photo gallery for Garrya Tongsai Bay Samui

Wellbeing Seafront Pool Villa | View from room
Tongsai Seaview Pool Villa | View from room
1 bedroom, minibar, in-room safe, desk
Seaview Hillside Pool Suite | 1 bedroom, minibar, in-room safe, desk
Cocktail bar, beach views, open daily

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym

Explore the area

Map
84 Moo 5, Bo Phut, Koh Samui, Surat thani, 84320
  • Choeng Mon Beach
    ‪9 min walk‬
  • Big Buddha Temple
    ‪3 min drive‬
  • Chaweng Beach
    ‪7 min drive‬
  • Samui Intl. Airport (USM)
    ‪6 min drive‬

Room options

View all photos for Wellbeing Seafront Pool Villa

Separate tub and shower, deep soaking tub, rainfall showerhead

Wellbeing Seafront Pool Villa

  • 2034 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Beachfront Suite

View from room

Beachfront Suite

  • 775 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Seaview Hillside Suite

1 bedroom, minibar, in-room safe, desk

Seaview Hillside Suite

  • 732 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Seafront Suite

1 bedroom, minibar, in-room safe, desk

Seafront Suite

  • 732 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Seaview Hillside Pool Suite

Seaview Hillside Pool Suite | View from room

Seaview Hillside Pool Suite

  • 732 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Tongsai Seaview Pool Villa

Tongsai Seaview Pool Villa | Private pool

Tongsai Seaview Pool Villa

  • 1937 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Tongsai Seaview Pool Villa

1 bedroom, minibar, in-room safe, desk

Tongsai Seaview Pool Villa

  • Sleeps 2
  • 1 King Bed

View all photos for Seafront Suite

1 bedroom, minibar, in-room safe, desk

Seafront Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Wellbeing Seafront Pool Villa

1 bedroom, minibar, in-room safe, desk

Wellbeing Seafront Pool Villa

  • Sleeps 2
  • 1 King Bed

View all photos for Seaview Hillside Pool Suite

1 bedroom, minibar, in-room safe, desk

Seaview Hillside Pool Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Seaview Hillside Suite

1 bedroom, minibar, in-room safe, desk

Seaview Hillside Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Suite

1 bedroom, minibar, in-room safe, desk

Beachfront Suite

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Koh Samui

On the beach.You'll be within half a mile (1 km) of Choeng Mon Beach and 2 miles (3 km) of Big Buddha Temple with a stay here. Also, Chaweng Beach is within 3 miles (5 km) and Fisherman's Village is within 6 miles (10 km).
View more Resorts in Koh SamuiOpens in a new window

What's nearby

  • Choeng Mon Beach - 9 min walk - 0.5 miles
  • Big Buddha Temple - 3 min drive - 1.7 miles
  • Chaweng Beach - 7 min drive - 4.1 miles
  • Fisherman's Village - 10 min drive - 5.0 miles
  • Bo Phut Beach - 10 min drive - 5.3 miles

Getting around

  • Samui Intl. Airport (USM) - 13 min drive

Restaurants

  • ‪One Rai - ‬18 min walk
  • ‪Shook - ‬18 min walk
  • ‪Carnival - ‬3 min drive
  • ‪Garland Samui Restaurant - ‬19 min walk
  • ‪The Peak Dining - ‬17 min walk

About this property

Garrya Tongsai Bay Samui

5-star beachfront resort near Choeng Mon Beach
Step outside to unwind on the sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Garrya Tongsai Bay Samui you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. WiFi is free in public spaces. This luxury resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free. A complete renovation of Garrya Tongsai Bay Samui was completed in December 2022.

Smoking is allowed in designated areas at this 5-star Koh Samui resort.

  • 1 building
  • 63 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Buffet breakfast (free)
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Garrya Tongsai Bay Samui offers 63 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 25-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Koh Samui resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

8LEMENTS has 3 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, French, German, Japanese, Thai

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Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Evening entertainment
  • Farming classes
  • Free children's club
  • Full-service spa
  • Kayaking
  • Library
  • Outdoor tennis court
  • Rowing/canoeing
  • Water sports equipment
  • Windsurfing
  • Yoga classes

Accessibility

  • No elevator

Room amenities

Entertainment

  • 25-inch LCD TV with premium cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the ferry terminal, airport, and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Garrya Tongsai Bay Samui

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 3334 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: THB 600 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 3334 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting in each accommodation.

Children under 16 years old are not permitted to enter or swim in the half-moon pool area. The main pool is open to all guests.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tongsai
Tongsai Bay
Tongsai Bay Hotel
Tongsai Bay Hotel Koh Samui
Tongsai Bay Koh Samui
Tongsai Bay Resort Koh Samui
Tongsai Bay Resort

Frequently asked questions

How close is Garrya Tongsai Bay Samui to the airport?

Garrya Tongsai Bay Samui is 3.2 mi (13-min drive) away from the Samui Intl. Airport (USM) airport, the closest popular airport to the property.

How much does it cost to stay at Garrya Tongsai Bay Samui?

As of Jun 9, 2025, prices found for a 1-night stay for 2 adults at Garrya Tongsai Bay Samui on Jun 10, 2025 start from $163.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Garrya Tongsai Bay Samui have an airport shuttle?

Garrya Tongsai Bay Samui offers an airport shuttle 24 hours a day, for a charge of THB 600 per vehicle, one-way.

How close is Garrya Tongsai Bay Samui to the beach?

This resort is on a private beach. Don't forget your sunscreen!

Does Garrya Tongsai Bay Samui offer free breakfast?

Garrya Tongsai Bay Samui offers free buffet breakfast every day from 7:00 AM to 10:30 AM.

Is there a casino at Garrya Tongsai Bay Samui?

No, there is no casino at this resort.

What time is check-in at Garrya Tongsai Bay Samui?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Garrya Tongsai Bay Samui?

This resort offers free self parking.

Does Garrya Tongsai Bay Samui have a pool?

Garrya Tongsai Bay Samui features 2 outdoor pools and a children's pool. Guests can enjoy pool access from 7:00 AM to 7:00 PM.

Does Garrya Tongsai Bay Samui have a restaurant?

There are 2 onsite restaurants, offering options like Thai cuisine, ocean views, and a beachfront location.

Does Garrya Tongsai Bay Samui have a spa?

Pamper yourself with a day at 8LEMENTS, where you can enjoy body scrubs, body treatments, and Swedish massages.

How close is Garrya Tongsai Bay Samui to downtown Koh Samui?

Garrya Tongsai Bay Samui is 3.3 mi away from Bophut.

Garrya Tongsai Bay Samui Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 469 out of 596 reviews
Rating 8 - Good. 100 out of 596 reviews
Rating 6 - Okay. 17 out of 596 reviews
Rating 4 - Poor. 4 out of 596 reviews
Rating 2 - Terrible. 6 out of 596 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you need and want to do on island is here! A gorgeous property with amazing service and amenities. We loved all the activities and special events. I highly recommend a room with its own pool and outdoor bath. We enjoyed the massages and just relaxing every day so many people we met on property where repeaters and we hope to come back soon too. This is our go to place when we come to Thailand!
Stayed 7 nights in Mar 2025

10/10 Excellent

Jack

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Do yourself a favour, stop browsing and just book this hotel. It is absolutely wonderful - we had the hillside villa with the pool and it was stunning, tucked away and private with the most amazing hot tub/bath and pool with a sea view. The whole place is nestled amongst nature, the beach is beautiful and quiet and you really get the sense of blending in with the natural environment. The facilities - spa, both pools, gym - were excellent, never too crowded and really well maintained. The restaurants were good quality - shout out to breakfast buffet in particular. Sure, the food and the spa are more expensive than going out to eat locally but nothing crazy. We were able to leave the resort and head to the nearby towns / villages easily using Grab/local taxis. Really what makes this place special though is the staff. From the warm welcome through to lots of little, personal touches throughout our stay, we felt well looked after. All of the staff were wonderful but special shootout to Kookin, Noey, Pang and the gentleman who does the Muay Thai classes (one of the best things we did in our whole trip) for really putting a smile on our face. Can't wait to come back again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5* tropical paridise.

Beautiful. Very friendly, kind, and servant attitude. Entire staff. They bend over backwards for you. Difficulty communicating with some staff due to broken English. Food was great-massive spread- (but I did eat something that made me sick- like raw fish maybe-but I’m not even sure it was from the hotel and not outside ) eve fire show was amazing! A title disappointed with our excursions-like scuba trip-thought it was private but ended up with other people. Maybe just a communication issue. Another day trip was totally private which was great. You need to be prepared to walk up/down as resort is on a hillside. However, they will come and get you in a cart with a phone call.
Stayed 4 nights in Feb 2025

10/10 Excellent

DORA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing relaxing time ! All personnel were so attentive! From breakfast to the beach and spa ! Highly recommend Lush for massages she is excellent! We will definitely come back 10 days we’re not enough
Stayed 3 nights in Feb 2025

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay! Beautiful private beach, wonderful room, great views and wonderful staff. Everyone was friendly and welcoming.
Stayed 4 nights in Jan 2025

10/10 Excellent

THEODORA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location friendly respectful and helpful people we will definitely come back . We have been pumped by everyone in the hotel and felt so special . Breakfast and restaurants were excellent especially the smiley lady making fresh juices every day !!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review for Garrya Tongsai Bay Samui

Stayed 3 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness
Every aspect of this experience was completely wonderful, from the gracious welcome to the smooth transfer to the airport. Every meal was bountiful and delicious. All staff members were incredibly friendly and kind, the classes and experiences that were offered fascinating and heartfelt, and of course, the room and grounds were all lovely. And don’t say enough good things about this place.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, well cared for property. Private and quiet. Food is fantastic. Beach service is wonderful.
Stayed 5 nights in Jan 2025

10/10 Excellent

Hooman

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

Not up to par. Far from luxurious.

the hotel is located in a bay that is beautiful but the hotel and rooms are in need of a serious renovation. the rooms are outdated, with old design, dreary colors and weather-beaten baseboards. curtains rods aren’t level, bathroom fixtures are so outdated and expected bathrooms amenities are nonexistent (only shower caps and cottonballs). the liquid dispensers aren’t regularly refilled and are super old. when i checked out, i asked for help getting a cab and was told that they don’t do that, instead i needed to used the hotel shuttle with was almost twice the price. i’ve never experienced that before and i travel internationally very frequently. going from the Kimpton Kitalay to the hotel was an absolute shook and letdown. if you’re looking for a luxurious stay, go elsewhere.
Stayed 4 nights in Jan 2025

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful coastal location. Outstanding, friendly staff and service. Very peaceful and relaxed, never felt crowded. Good mix of international guests. Our room access required lots of steps, which I liked, but may not be for everyone.
Stayed 4 nights in Jan 2025

10/10 Excellent

Annie

Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were two exhausted travelers when we finally reached Koh Samui after nearly two days of travel. But from the moment we were greeted by the charming young lady "Touch" we immediately felt at ease and felt warmly welcomed. Our seaview pool villa was delightful, immaculate, and so very comfortable and the entire property, including dining, was excellent. The entire staff at Garrya Tonsai Bay was wonderful and everyone was friendly, kind, and helpful without exception. Even the General Manager took the time to personally talk with us and we could see he takes an active role with all guests. One concern we had before arrival was getting around the resort hillsides during the rain (yes, we are getting older!), but friendly and prompt golf cart rides were provided upon request at any time. We'd love to return some day and give the Tongsai Bay our highest recommendation.
Stayed 3 nights in Dec 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Desiree

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can’t go wrong with Garrya Tongsai Bay

This was my first time on Koh Samui and I’m so happy we chose this hotel. Not only has it been in business for over 30 years, the service, the atmosphere, the location makes me understand why it has been so successful. From the moment you arrive, you are greeted personally, given a blessing, tea, cool towels to freshen up and shown around the property. Everything was clean, well attended to and the attention to detail was superb. We took a private cooking class lead by Pasuk who has been with the hotel for 27 years. It was a highlight of our trip! We learned so much and I loved how they are a sustainable and eco friendly hotel that uses everything from composting, to grey water systems to having their own organic garden to cook with what they grow. We hope to be back when the weather is better because the ocean was not safe to swim but that was no fault of the hotel’s, just when we could make the trip happen!
Stayed 5 nights in Nov 2024

10/10 Excellent

Curtis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, food and hotel. Very Quante.l amazing views. Loved it !
Stayed 3 nights in Nov 2024

10/10 Excellent

Cham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful resort
Stayed 2 nights in Nov 2024

10/10 Excellent

Amelia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I came to Thailand for the first time and loved every moment of it. Originally we didn’t know what to expect and just trusted our gut about Tongsai and were blown away. The staff was amazingly friendly, helpful and accommodating. There was an excursions representative at the front desk and they helped plan our stay. There’s a taxi service at the hotel and 2 restaurants. The taxi prices were around the same as Grab, and was a lot more convenient. The food was a 10/10 apart from the pizza which (being of Italian heritage) we didn’t love so much. With this being said, we have stayed at the Banyan Tree and the service, cleanliness and hospitality was at par. It is walkable to a few places, but we needed to take a taxi to most places. We both recommend Tongsai and can’t wait to come back :)
Stayed 12 nights in Oct 2024

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff
Stayed 8 nights in Oct 2024

10/10 Excellent

Rowan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here, staff were awesome, and room was amazing (we had a private pool with sea views) - would love to have stayed longer
Stayed 4 nights in Oct 2024

6/10 Okay

Ashendri

Traveled with group
Disliked: Staff & service, property conditions & facilities

Not a 5 star hotel

We were excited about our stay after seeing the great reviews online. However we were disappointed with the customer service. We tried to make them aware of our issues while we were there but the staff took no action to resolve it. After completing the online survey we received a somewhat snarky response from Manuel Lang, which was just full of excuses and once again the hotel did not take responsibility for some of the issues. The breakfast was nice and the restaurant staff at Rhoy Rhoy were good, but the staff at Fish Tales need to be taught how to engage with guests. While the overall hotel is nice, the facilities are outdated and in need of an upgrade too. I cannot say we would recommend this hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely experience wonderful staff!

Had an amazing stay at Garrya Tongsai. The rooms were immaculate and luxurious. The staff were absolutely wonderful and attuned to our needs. Everyone was very friendly and helpful. The location was great with its own private beach and a very easy kayak or paddleboard ride to the nearby beach. Facilities were all very well maintained and very clean. We had a great experience lounging on the beach, in the pool or even on our own patio area with a wonderful ocean view. Would highly recommend and definitely stay here again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly and provided excellent service. The property is very quiet but is close to the beach and not overcrowded. The only problem is the hotel is not easily accessible to any restaurants or amenities. If you like something more serene, this is definitely a great choice. Highly recommend.
Stayed 3 nights in Sep 2024