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Mercure Koh Samui Beach Resort

2.0 star property
Beachfront hotel near Lamai Beach

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Photo gallery for Mercure Koh Samui Beach Resort

Outdoor pool, pool umbrellas, sun loungers
Lobby
Premium bedding, Select Comfort beds, minibar, in-room safe
Superior Room, 1 King Bed, Sea View | Premium bedding, Select Comfort beds, minibar, in-room safe
Breakfast, lunch, dinner served; Thai cuisine, pool views

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Room service
  • On private beach
  • Breakfast available
  • 24/7 front desk

Explore the area

View in a map
26-1 Moo 3 Maret District, Lamai Beach, Koh Samui, Surat Thani, 84310
  • Place, Hin Ta and Hin Yai Rocks
    ‪7 min walk‬
  • Place, Wat Sila Ngu
    ‪7 min walk‬
  • Place, Lamai Beach
    ‪10 min walk‬
  • Airport, Samui Intl. Airport (USM)
    ‪18 min drive‬

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About the neighborhood

Koh Samui

On the beach.Within a 10-minute walk of the hotel, you'll find Lamai Beach and Wat Sila Ngu. Hin Ta and Hin Yai Rocks and Valentine Stone are also within half a mile (1 km).

What's nearby

  • Hin Ta and Hin Yai Rocks - 7 min walk - 0.4 miles
  • Wat Sila Ngu - 7 min walk - 0.4 miles
  • Lamai Beach - 10 min walk - 0.6 miles
  • Guan Yu Shrine - 2 min drive - 1.0 mile
  • Lamai Night Market - 3 min drive - 1.7 miles

Getting around

  • Samui Intl. Airport (USM) - 34 min drive

Restaurants

  • ‪lama cafe - ‬1 min walk
  • ‪Lolamui Cafe - ‬14 min walk
  • ‪Koh Kaew Restaurant - ‬3 min walk
  • ‪ครัวชาวบ้าน สมุย (Krua Chao Baan) - ‬9 min walk
  • ‪Jubilee Seafood Restaurant - ‬13 min walk

About this property

Mercure Koh Samui Beach Resort

Beachfront hotel near Lamai Beach
Step outside to unwind on the sand beach. For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Mercure Koh Samui Beach Resort like an outdoor pool, a children's pool, and a fitness center.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. This beach hotel also offers a garden and a terrace.

Smoking is allowed in designated areas at this Koh Samui hotel.

  • 60 guestrooms or units
  • 4 levels
  • 3 buildings
  • 431 sq ft of conference space
  • 40 sq m of conference space
  • Built in 2009
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue
Mercure Koh Samui Beach Resort offers 60 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Select Comfort beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include Swedish massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Family friendly

  • Babysitting
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle up to 2 km
  • Free beach shuttle
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: THB 416 for adults and THB 416 for children
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: THB 1000

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1000.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 416 for adults and THB 416 for children
  • Airport shuttle fee: THB 700 per vehicle (one-way)
  • Late check-out fee: THB 1000 (subject to availability)
  • Rollaway bed fee: THB 1000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mercure Fenix Beach Resort
Fenix Beach Samui
Fenix Resort
Fenix Beach Resort Samui Compass Hospitality
Fenix Beach Resort Compass Hospitality
Fenix Beach Samui Compass Hospitality
Fenix Beach Compass Hospitality
Mercure Samui Fenix Beach
Mercure Fenix Beach
Mercure Koh Samui Beach
Fenix Beach Resort Samui
Mercure Samui Fenix Beach Resort Opening July 2016
Fenix Beach Resort Samui by Compass Hospitality
Mercure Samui Fenix Beach Resort
Mercure Koh Samui Koh Samui
Mercure Koh Samui Beach Resort Hotel
Mercure Koh Samui Beach Resort Koh Samui
Mercure Koh Samui Beach Resort Hotel Koh Samui

Frequently asked questions

How close is Mercure Koh Samui Beach Resort to the airport?

Mercure Koh Samui Beach Resort is 9.8 mi (34-min drive) away from the Samui Intl. Airport (USM) airport, the closest popular airport to the property.

Does Mercure Koh Samui Beach Resort have an airport shuttle?

Mercure Koh Samui Beach Resort offers an airport shuttle 24 hours a day, on request, for a charge of THB 700 per vehicle, one-way.

How close is Mercure Koh Samui Beach Resort to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does Mercure Koh Samui Beach Resort offer free breakfast?

Free breakfast isn’t provided at Mercure Koh Samui Beach Resort, but buffet breakfast is offered for a fee of THB 416 for adults and THB 416 for children.

Is there a casino at Mercure Koh Samui Beach Resort?

No, there is no casino at this hotel.

What time is check-in at Mercure Koh Samui Beach Resort?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Mercure Koh Samui Beach Resort?

Free parking is not available at this hotel.

Does Mercure Koh Samui Beach Resort have a pool?

Mercure Koh Samui Beach Resort features an outdoor pool and a children's pool.

Does Mercure Koh Samui Beach Resort have a restaurant?

Yes, there is a restaurant on site.

Does Mercure Koh Samui Beach Resort have a spa?

This hotel doesn't have a spa, but it does offer Thai massages, body treatments, and aromatherapy.

How close is Mercure Koh Samui Beach Resort to downtown Koh Samui?

Mercure Koh Samui Beach Resort is 4.3 mi away from Koh Samui.

Reviews

Mercure Koh Samui Beach Resort Reviews

7.8

Good

7.8/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities
Rating 10 - Excellent. 46 out of 180 reviews
Rating 8 - Good. 83 out of 180 reviews
Rating 6 - Okay. 33 out of 180 reviews
Rating 4 - Poor. 12 out of 180 reviews
Rating 2 - Terrible. 6 out of 180 reviews

Reviews

2/10 Terrible

Daryl

Disliked: Staff & service, room comfort
No air conditioning in the entire hotel! Very overpriced-glass of wine 180 baht!
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Enjoyed our 6 day stay at Mercure. Staff very friendly and helpful. Hotel backs on to the beach, which needs a clean up some rubbish around. Nice hotel, but could do with slight up dating partially the deco.
Stayed 6 nights in Mar 2020

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort

Great location, excellent service.

Great location, excellent service from the staff, good food at the restaurant. When we had the hotel arrange transportation, however, we paid more than if arranged ourselves.
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Jared, Melbourne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff who were always more then happy to help
Stayed 6 nights in Jan 2020

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only downside of the property is the location, it’s quite a distance from Lamai beach. There is a free shuttle service, however, it only runs in the afternoons. If you want to spend a full day on the beach then you will need to make your own way there in the morning. Hotel itself is amazing though, absolutely no complaints.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. The only thing i can fault is the king bed isn't a king bed its 2 beds put together
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Staff & service, property conditions & facilities
Location is okay. Slightly away from Lamai beach, beach isn’t the best which is a shame. Pool area is good, when we stayed it was quiet and no need to panic over seats. Positives are the freaky staff/ manager, but basic in terms of everything. We stayed at 3 hotels at Koh Samui and this was the worst by far.
Stayed 3 nights in Jun 2019

8/10 Good

rc, SG

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite staffs. I was so happy that they recognized my birthday with an early check in and a complimentary cake.
Stayed 3 nights in Jun 2019

4/10 Poor

P.w, Canada

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Wasn’t what we were expecting for 4 star. More like a 2 star. Located on a busy, loud road. Would not refund us as it was booked with Expedia. We didn’t even stay the night, we moved to another beautiful hotel/resort.
Stayed 2 nights in Mar 2019

6/10 Okay

Hieu

Disliked: Cleanliness, property conditions & facilities

Improvements needed

So so hotel with improvements needed in term of upkeep, maintenance, large area of concrete walkway to the pool broken with uneven steps ,room cleanliness spotty. Staff however very prompt and tries hard to remedy, solve some issues.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2019

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Totally recommend

I had the most amazing 9 days at Mercure in Koh Samui and can’t wait to return, after 5 weeks non stop travelling around Southeast Asia I was SO happy to be welcomed at Mercure. The whole stay was easy from the contact for collection from the airport to drop of back to the airport the hotel staff were amazing, friendly& always happy.The Hotel is beautiful & super clea, the food is superb, the area is lovely and room was perfect. Only bad thing was I had to leave to fly home to snow. But Mercure I will be back soon and can not wait. Thank you all for making my stay relaxing , enjoyable& very pleasant.
Stayed 9 nights in Jan 2019

10/10 Excellent

EmirMehmet, London

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has to be one of the best hotels I have ever styed in, this hote was clean and very good location, staff are so friendly including both managers who assisted us and welcomed us with arms wide open, however the service we all received from Poh from front house was exceptional excellent, she went up and beyond for our stay and made us so happy in fact we was all sad to leave because she done so much good to us all thank you so much, Poh you have made Thailand a holiday to remember thank you so much.
Stayed 5 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, clean accommodation with amazing service

It was a lovely resort on the beach with great sun lounging facilities either at the pool or facing the lovely sea! The breakfast buffet was nice touch to an average, but clean, room. The only thing left to be desired is the location as there isn’t really anything surrounding the resort but the hotel does provide a shuttle service into the center
Stayed 5 nights in Jan 2019

6/10 Okay

Luciano, Mumbai

Liked: Cleanliness, room comfort
Disliked: Staff & service

OK OK Hotel, but better hotels available elsewhere

The hotel was ok, I thought Mercury hotel being a well known chain would also maintain their services as par with their name, instead, neahhh ... I was given a room where the geyser didn't work, it took them 2 hrs to get it working, and even though it was low season, they didn't even offer to change my room after requesting them. Pool, not clean. Service : can't expect much., Restaurant Shuts at 10 pm if the hotel is empty. so if you have a late night out and want to come to the room and drink, you would have to go to the Family Mart or 7 Eleven store to buy yourself a bottle opener as they do not offer service after 10.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Room comfort
Disliked: Staff & service
Close to lamai beach, butfar enough away to be quiet
Stayed 13 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Great Hotel on beautiful beach & views . Staff and Manager very helpful. Enjoyed our stay
Stayed 14 nights in Aug 2018

8/10 Good

Mohamed

Good
Stayed 2 nights in Aug 2018

8/10 Good

liezamohamad, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

recommended hotel

nice hotel, friendly staff, quiet and peacefull enviroment and clean
Stayed 2 nights in Aug 2018

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

July 18

I only had short time here when I dropped off the family but love the hotel layout and top quality breakfast with plenty of choice. Spacious room and real friendly service
Stayed 3 nights in Jul 2018

2/10 Terrible

Keely, UK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

not 4 star more like 4BAht

awful!!!! human excrement on mattress, blood splatter all over blind also ripped and sewn up! have sent a complaint to mercure direct! false advertisement as rooms advertised do not exist, pool so cloudy no one got in! dirty rooms and dirty grounds shame on Mercure ticked only 4 and 5 star and got what I can only explain as 1 star! took my son for his 21st and ruined my whole holiday. disgraceful
Stayed 9 nights in Jul 2018

10/10 Excellent

Daniel, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff really great, food & drinks reasonably priced. The only problem is you have to cab it into the centre of town. The question is would I stay there again “ Most Definitely “
Stayed 5 nights in May 2018