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Hotel Description

Enjoy 2 restaurants at this 4-star Kitami resort

Seaside stay

You'll find Abashiri Quasi-National Park and Lake Saroma Wakka Nature Centre within 2 miles (3 km) of this resort. Lake Abashiri is within 20 miles (32 km) and Lake Notoro is within 32 miles (40 km).

Hot springs, bar/lounge

This smoke-free resort features hot springs and 2 restaurants. Unwind with a drink at the bar/lounge and enjoy perks like free valet parking and free train station pick-up. Free self parking, a coffee shop, and free WiFi in public areas are also offered.

Twin Room,Non Smoking (Lake View)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$133* Per night/room Apr 26 - Apr 27

Twin Room,Non Smoking (Forest View)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Japanese Style Room,Non Smoking (Lake View)

Bed Count room.options.bedSize.Futon Maximum Occupancy 4 Max

Resort twin room,Only Shower,Non Smoking (Lake View)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Japanese & Western Style Room,Non Smoking (Lake View)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

About the Lake Saroma Tsuruga Resort

Location 306-1 Sakaeura, Kitami, Hokkaido 093-0216

Renovations + Closures

The property will be renovating from February 25 2024 to April 25 2024 (completion date subject to change). The following areas are affected:

  • One of the dining venues

During renovations, the resort will make every effort to minimize noise and disturbance.

Property Features

Lake Saroma Tsuruga Resort offers its guests hot springs. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A library, tour/ticket assistance, and a vending machine are also featured at Lake Saroma Tsuruga Resort. A train station pick-up service and a train station drop-off service are free. Free self parking and valet parking are available. This 4-star Kitami resort is smoke free.

  • 1 building
  • 70 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Built in 1986
  • Charging station for electric cars
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Library
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Free train station pick-up
  • Parking: Free valet parking and self parking

Room Amenities

Lake Saroma Tsuruga Resort offers 70 air-conditioned accommodations with safes and slippers. Beds feature premium bedding. 32-inch LCD televisions come with digital channels. Bathrooms include bidets, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Kitami resort provides complimentary wireless Internet access. Housekeeping is provided daily.

  • HD television
  • Digital channels
  • Refrigerator
  • Electric kettle
  • Luxury bedding
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Toilet with electronic bidet
  • Air conditioning
  • Free tea bags/instant coffee

Food & Drink

La mer - This buffet restaurant specializes in Fusion cuisine.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Hot springs on site

Spa Services

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.

  • Indoor mineral hot springs (Japanese-style onsen)
  • Outdoor mineral hot springs (Japanese-style onsen)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 7:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the train station. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.

Lake Saroma Tsuruga Resort offers transfers from the train station. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: JPY 3300 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 11 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests traveling with a service animal must contact the property prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property is not currently implementing any enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: JPY 3300 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lake Saroma
  • Lake Saroma Tsuruga Kitami
  • Lake Saroma Tsuruga Resort Kitami
  • Lake Saroma Tsuruga Resort Kitami
  • Lake Saroma Tsuruga Kitami
  • Lake Saroma Tsuruga
  • Resort Lake Saroma Tsuruga Resort Kitami
  • Kitami Lake Saroma Tsuruga Resort Resort
  • Resort Lake Saroma Tsuruga Resort
  • Lake Saroma Tsuruga Kitami
  • Saroma Tsuruga Resort Kitami
  • Lake Saroma Tsuruga Resort Resort
  • Lake Saroma Tsuruga Resort Kitami
  • Lake Saroma Tsuruga Resort Resort Kitami

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.