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4.2 out of 5

"Parking was very close and all the snow was removed. Desk person was most helpful in a number of ways. Room was super clean as was the whole facilit ... " More

By a verified traveler on Fri 18 Dec 2020

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Hotel Description

Enjoy free breakfast at this Keyser hotel

In Keyser

Within 6 miles (10 km) of this hotel, you'll find Potomac State College of West Virginia University and Potomac Highland Winery. Savage River is within 12 miles (20 km) and Public River Access is within 20 miles (32 km).

Free perks

A gym, free self parking, and laundry facilities are featured at this hotel. Guests will appreciate free perks like self-serve breakfast and WiFi in public areas. A business center, express check-out, and free newspapers are also on offer.

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$105* Per night/room May 1 - May 2

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

SureStay Plus Hotel by Best Western Keyser ratings based on 13 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for SureStay Plus Hotel by Best Western Keyser

Everyone (10) Couples (1) Family (1)
5 out of 5

Posted by , from SPRINGFIELD on Oct 29, 2023

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Comment from Hotel Management

Nov 7, 2023 by Nichol - GM

Good morning! Thank you for rating our hotel! We do appreciate your feedback. Please come visit us again.

5 out of 5

Posted by on Oct 27, 2023

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Comment from Hotel Management

Nov 7, 2023 by Nichol - GM

Good morning Sherry,Thank you for rating our hotel. Your feedback is important to us and we are happy to see we exceeded your expectations. Please come see us again.

4 out of 5

Posted by on Oct 25, 2023

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Comment from Hotel Management

Nov 7, 2023 by Nichol - GM

Hello Sue,Thank you for rating your stay at our hotel. Our staff does a wonderful job keeping up with their duties and serving our guests. We hope that you are able to come see us again!

5 out of 5

Posted by on Jun 26, 2023

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Comment from Hotel Management

Aug 19, 2023 by Jessie-GM

Thanks for completing the survey reguarding your recent stay at our property.On behalf of our team I would like to say thank you. Your feedback is important to us.We will be using the feedback you give us to implement inprovements so we can offer a better experiance for our guest in the future. I hope you will consider staying with again.

1 out of 5
I arrived at the front desk and they had no record of the reservation that I made on Travelocity! Clerk had to call her manager to figure out what to do?

Posted by , from Morgantown on May 7, 2023

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Comment from Hotel Management

May 7, 2023 by Nichol - GM

Hello! Thank you for telling us about your stay! We are sorry that you had an issue with your reservation online, I hope that we got it figured out for you. If you have any additional issues please reach out directly to the hotel and we will be happy to assist.

4 out of 5

Posted by , from Pittsburgh on Apr 24, 2022

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5 out of 5

Posted by on Aug 1, 2021

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5 out of 5
Parking was very close and all the snow was removed. Desk person was most helpful in a number of ways. Room was super clean as was the whole facility. Checking in and out was a breeze. Room, even on the first floor, as I requested, was very quiet. Room rate was very reasonable too. Will stay there again!

Posted by on Dec 18, 2020

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Comment from Hotel Management

Dec 27, 2020 by Rebeca S.

Thank you so much for your review! Your feedback means a lot to us! We do our best in these times to make everything clean and safe not only for our staff but our guest as well! We also wanted to make sure that with the weather we do all we can to ensure our guests safety coming in and out of our hotel. Thank you for picking Sure Stay Plus for your lodging needs and we look forward to you staying with us again! Sincerely, Rebeca Saweikis General Manager

4 out of 5
Staff was helpful and the property was clean well maintained

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 21, 2019 by Dee B - GM

Top of the day to you: Thank you so much for sharing your thoughts regarding the SureStay Plus in Keyser, WV. Delighted to hear that our staff was helpful and the property was CLEAN! We try very hard to make that happen, so glad you noticed. We invite you to come back and stay with us again. Thank you

4 out of 5

Posted by on Oct 14, 2019

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Comment from Hotel Management

Oct 15, 2019 by Dee B - GM

Hello Valued Guest.... Thank you for taking the time to share your ratings of our SureStay Plus Hotel in Keyser, WV. It looks like you enjoyed your stay and we invite to come and stay with us again in the future. Sincerely

About the SureStay Plus Hotel by Best Western Keyser

Location 70 N Tornado Way, Keyser, WV 26726

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is available daily. Event space at this hotel measures 517 square feet (48 square meters) and includes conference space. A fitness center, barbecue grills, and a vending machine are also featured at SureStay Plus Hotel by Best Western Keyser. Free self parking is available. This Keyser hotel is smoke free.

  • 1 building
  • 61 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 517 sq ft of conference space
  • 48 sq m of conference space
  • Built in 2008
  • Breakfast available (free)
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

SureStay Plus Hotel by Best Western Keyser offers 61 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs. This Keyser hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Deep soaking tub
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free self-serve breakfast daily from 5:30 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 12:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 17 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Long-term renters welcome

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a security system and window guards

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Long-term renters welcome
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Number of children who can stay free - 17
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Microtel Inn Wyndham Hotel Keyser
  • Microtel Inn Wyndham Keyser
  • Microtel Inn Wyndham Keyser Hotel
  • Microtel Inn Suites by Wyndham Keyser
  • Surestay Plus By Keyser Keyser
  • SureStay Plus Hotel by Best Western Keyser Hotel
  • SureStay Plus Hotel by Best Western Keyser Keyser
  • SureStay Plus Hotel by Best Western Keyser Hotel Keyser

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.