See all properties

Mercure Nagano Matsushiro Resort & Spa

4.0 star property
4-star spa hotel near Matsushiro Castle

Choose dates to view prices

Photo gallery for Mercure Nagano Matsushiro Resort & Spa

Sauna, hot tub, hot springs
Sports facility
Exterior
Classic Room, Japanese style, 4 Futon beds, Mountain view | In-room safe, desk, iron/ironing board, free WiFi
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • All inclusive
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
1372-1 Nishiterao Matsushiro, Nagano, Nagano-ken, 381-1215
  • Matsushiro Castle
    ‪11 min walk‬
  • Nagano Olympic Stadium
    ‪5 min drive‬
  • Zenko-ji Temple
    ‪13 min drive‬

Room options

View all photos for Classic Room, Japanese style, 4 Futon beds, Mountain view

Classic Room, Japanese style, 4 Futon beds, Mountain view | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, Japanese style, 4 Futon beds, Mountain view

  • Sleeps 7
  • 4 Twin Futons

View all photos for Classic Room with 2 single beds and 1 sofa bed, Mountain view

Classic Room with 2 single beds and 1 sofa bed, Mountain view | In-room safe, desk, iron/ironing board, free WiFi

Classic Room with 2 single beds and 1 sofa bed, Mountain view

  • Sleeps 5
  • 3 Twin Beds

View all photos for Classic Room, Japanese style, 2 single beds and 2 futon beds, Mountain view

Classic Room, Japanese style, 2 single beds and 2 futon beds, Mountain view | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, Japanese style, 2 single beds and 2 futon beds, Mountain view

  • Sleeps 7
  • 2 Twin Beds and 2 Twin Futons

View all photos for Classic Room, Multiple Beds, Mountain View

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, Multiple Beds, Mountain View

  • Sleeps 5
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Room, 2 Twin Beds, Mountain View

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 2 Twin Beds, Mountain View

  • Sleeps 5
  • 2 Twin Beds

Classic Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Classic Room, Multiple Beds, Mountain View

  • Sleeps 6
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Classic Room, 1 Double Bed with Sofa bed, Mountain View

Classic Room, 1 Double Bed with Sofa bed, Mountain View | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 1 Double Bed with Sofa bed, Mountain View

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Suite, Multiple Beds, Mountain View (Japanese Western Style)

Classic Suite, Multiple Beds, Mountain View (Japanese Western Style) | In-room safe, desk, iron/ironing board, free WiFi

Classic Suite, Multiple Beds, Mountain View (Japanese Western Style)

  • Sleeps 9
  • 2 Twin Beds and 1 Double Sofa Bed

Deluxe Suite, Multiple Beds

  • Sleeps 8
  • 4 Twin Beds

About the neighborhood

Nagano

Matsushiro stay.Your stay at this Matsushiro hotel places you within 2 miles (3 km) of Matsushiro Castle and Former Matsushiro Literary and Military School. Also, Nagano Olympic Stadium is within 3 miles (5 km) and Nagano Prefectural Museum of History is within 6 miles (10 km).

What's nearby

  • Matsushiro Castle - 11 min walk - 0.6 miles
  • Nagano City Museum - 4 min drive - 2.3 miles
  • Nagano Olympic Stadium - 5 min drive - 3.5 miles
  • M-Wave Olympic Memorial Arena - 10 min drive - 7.5 miles
  • Zenko-ji Temple - 13 min drive - 8.0 miles

Getting around

  • Shinonoi Station - 7 min drive
  • Chikuma Obasute Station - 16 min drive

Restaurants

  • ‪A-COOP ファーマーズ - ‬4 min drive
  • ‪マクドナルド - ‬4 min drive
  • ‪はま寿司長野篠ノ井店 - ‬4 min drive
  • ‪蕪村篠ノ井店 - ‬2 min drive
  • ‪手打そば処横綱 - ‬3 min drive

About this property

Mercure Nagano Matsushiro Resort & Spa

4-star spa hotel near Matsushiro Castle
Some rates at Mercure Nagano Matsushiro Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

There's a restaurant on site. WiFi is free in public spaces. Mercure Nagano Matsushiro Resort & Spa offers its guests a full-service spa, hot springs, and a sauna. Mercure Nagano Matsushiro Resort & Spa also features a vending machine, laundry facilities, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this 4-star Nagano hotel.

  • 345 guestrooms or units
  • Built in 1996
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Dining venue
Mercure Nagano Matsushiro Resort & Spa offers 345 air-conditioned accommodations with safes and slippers. Televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Public bath/onsen services include an indoor public bath (no minerals), an outdoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Japanese

Similar properties

Front of property - evening/night

TENNEN-ONSEN HOTEL LiVEMAX PREMIUM Nagano-ekimae

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
4.0 out of 5, Very Good, 279 reviews
$37 nightly
The price is $41
Jun 22 - Jun 23
All taxes and fees included in total
TENNEN-ONSEN HOTEL LiVEMAX PREMIUM Nagano-ekimae

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,025 to 3,025 for adults and JPY 1,815 to 2,178 for children
  • A restaurant

Things to do

  • Full-service spa
  • Hot springs
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3025 to 3025 for adults, and JPY 1815 to 2178 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash.

Additional fees may apply to children for items such as extra bedding and meals.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shinshu-matsushiro Royal
Shinshu-matsushiro Royal Hotel
Shinshu-matsushiro Royal Hotel Nagano
Shinshu-matsushiro Royal Nagano
Shinshu Matsushiro Royal Hotel
Royal NAGANO
Royal Hotel NAGANO
Mercure Nagano Matsushiro &
Mercure Nagano Matsushiro Resort Spa
Mercure Nagano Matsushiro Resort & Spa Hotel
Mercure Nagano Matsushiro Resort & Spa Nagano
Mercure Nagano Matsushiro Resort & Spa Hotel Nagano

Frequently asked questions

How close is Mercure Nagano Matsushiro Resort & Spa to the airport?

Mercure Nagano Matsushiro Resort & Spa is 188.7 mi (243-min drive) away from the Chubu Centrair Intl. Airport (NGO) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Nagano Matsushiro Resort & Spa?

As of May 25, 2025, prices found for a 1-night stay for 2 adults at Mercure Nagano Matsushiro Resort & Spa on Jun 9, 2025 start from $49.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Nagano Matsushiro Resort & Spa have an airport shuttle?

Airport shuttle services are not available at Mercure Nagano Matsushiro Resort & Spa.

Does Mercure Nagano Matsushiro Resort & Spa offer free breakfast?

Free breakfast isn’t offered at Mercure Nagano Matsushiro Resort & Spa, but buffet breakfast is offered for a fee of between JPY 3025 and 3025 for adults, JPY 1815 and 2178 for children. It's available every day from 7 AM to 9:30 AM.

Is there a casino at Mercure Nagano Matsushiro Resort & Spa?

No, there is no casino at this hotel.

What time is check-in at Mercure Nagano Matsushiro Resort & Spa?

Check-in start time: 3 PM; Check-in end time: 1 AM.

Is there free parking at Mercure Nagano Matsushiro Resort & Spa?

This hotel offers free self parking.

Does Mercure Nagano Matsushiro Resort & Spa have a pool?

Mercure Nagano Matsushiro Resort & Spa does not have a pool.

Does Mercure Nagano Matsushiro Resort & Spa have a restaurant?

Yes, there is a restaurant on site.

Does Mercure Nagano Matsushiro Resort & Spa have a spa?

Yes, this hotel has a spa.

How close is Mercure Nagano Matsushiro Resort & Spa to downtown Nagano?

Mercure Nagano Matsushiro Resort & Spa is 5.3 mi away from Nagano.

Mercure Nagano Matsushiro Resort & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 189 out of 460 reviews
Rating 8 - Good. 159 out of 460 reviews
Rating 6 - Okay. 66 out of 460 reviews
Rating 4 - Poor. 29 out of 460 reviews
Rating 2 - Terrible. 17 out of 460 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel facilities are amazing. Room is ckean and spacioud. Onzen is fantastic. Laundry is excellent. Great view of ghe mountains.
Stayed 2 nights in Feb 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Good hotel. A bit away from the main area of town so the dinner choices are limited.
Stayed 2 nights in Feb 2025

10/10 Excellent

joshua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been by far one of the best hotels. The room isn’t of super high end luxury, but the onsen was one of the best. The buffet for breakfast competes with the level of a high end Las Vegas resort. And staff is excellent and multilingual.
Stayed 1 night in Feb 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Best accommodations and location for the price.
Stayed 2 nights in Feb 2025

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel and Onsen in Nagano

Amazing hotel and spa in Nagano area. About 30mins by bus from Nagano Station to Kandabashi station. Then 2min walk to the hotel. Hotel has an onsen which is great! Lobby has drinks and snacks at different times of the day. Includes unlimited soft drinks, alcohol, tea, coffee, water and snacks. Coin laundry with dryer is available if you need to wash clothes. Great view of the mountains from our room.
Stayed 2 nights in Feb 2025

10/10 Excellent

Fazuly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was spacious and the onsen was good
Stayed 4 nights in Feb 2025

10/10 Excellent

Isabella

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, location was a bit hard to get public transportation sometimes
Stayed 3 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast buffet
Stayed 5 nights in Jan 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were amazing!
Stayed 3 nights in Feb 2025

10/10 Excellent

Sachiko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

満足です

とても良いホテルでした。 シャトルバスも親切で快適でしたし、チェックインの際のフロントデスクの方もとても感じが良い方で、テキパキと仕事をしていました。 お部屋もとても綺麗で、過ごしやすかったです。ただ、空調が上手く設定できなくて、とても暑くて窓を開けて過ごしました。 大浴場もお掃除の方がまめに掃除をしてくださっていて、とても綺麗でした。 朝食も種類の多さや、スタッフの方々がテキパキとお世話をしてくださり、とても満足でした。
Stayed 1 night in Feb 2025

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Racielle Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice onsen! Quiet and relaxing experience.
Stayed 3 nights in Jan 2025

10/10 Excellent

leonard

Stayed 2 nights in Jan 2025

8/10 Good

Hideaki

Stayed 1 night in Jan 2025

10/10 Excellent

Wai Kei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Shane

Stayed 1 night in Jan 2025

8/10 Good

Corina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Enkh

Stayed 1 night in Jan 2025

4/10 Poor

Krystyna, GERRINGONG

Traveled with family
Liked: Cleanliness
Disliked: Amenities
This property is super dated. I don't think it has been renovated since the 90s. The room smelled of mothballs and dining was difficult to book as they had a chart that needed to be adhered too. Laundry was crazy, 3 washers and dryers for hundreds of people. I was in my room and a whole heap of people just walked in as they were given my room too. Check in was difficult. The staff tried hard but they need some guidance from. Upper management. Some flowers or indoor plants would help warm up the lobby too. It was more like a private hospital.
Stayed 2 nights in Jan 2025

10/10 Excellent

Szymon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Probably the best hotel I have ever stayed.

I have been to Japan many times over a period of 10 years. I have stayed in so many hotels I can not count anymore. Straight facts. Hotel is very reasonably priced. It is in a great location. Short taxi ride to many restaurants and many attractions within walking distance. The restaurant is great. One day I did not fell like going out to dinner. I spend 8000 Yen per person on the dinner buffet...At first I was reluctant...but they had Alcohol and beer included. All you can eat and Drink. It was amazing. My booking included breakfast and lounge. Lounge Was amazing. Turns out there was a lot of people to check in that day. No problem. All you can drink beer and Sparkling Wine...plus many other choices. they do have evening mixer as well, 2100-2300. That one has hard alcohol and beer...plus regular beverages and snacks...The onsen is good but it could be better. I love the outdoor onsen. They do have one. But it is not so open. Onsen is a great bonus so I am not complaining. Reasonable Price and comfort make it great for couples. IDK about other travelers. But If you like Onsen and Drinks...This is a place for you. 16000 yen might be a bit much for 2 people for dinner. But Gyu Kaku ran me 15800. But you have to add 2100 yen taxi to get there and 3000 to get back. Considering that. Buffet with Unlimited DRINKS!!! Is a good Choice. Would definitely stay again 10/10 would recommend. Like I said. Pragmatically it is the best Hotell I ever stayed in.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ong

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has a public onsen and lounge. Room is large, breakfast is delicious. Will be better if they renovate the toilet and have stronger air conditioning
Stayed 1 night in Jan 2025

8/10 Good

SEE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great breakfast and onsen. It is dated.
Stayed 1 night in Jan 2025

8/10 Good

Monica

Traveled with family
The food was excellent but the property was far from attractions with no stores around. If you are relying on public transport it was a ways away from the train station and you have to walk from the bus stop in the dark with no proper lights. If your using it as a base to go skiing it's excellent not if you expect night life
Stayed 2 nights in Jan 2025

4/10 Poor

Dana

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well, our plans changed at the last minute and this hotel was the only one in Nagoya with two rooms left. It is massively outdated. I had read other reviews stating that the sparse hallway decor was bothersome, but I did not expect it to get to me. It did. I found this hotel to be soul killing and left before my time was up. Its also way outside the main city so it is isolating.
Stayed 3 nights in Dec 2024