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Hotel Karuizawa Cross

3.0 star property
Family-friendly 3-star hotel near Karuizawa Prince Shopping Plaza

Choose dates to view prices

Photo gallery for Hotel Karuizawa Cross

Reception
Interior entrance
Bunk Superior (2) | Pillowtop beds, in-room safe, individually decorated
Front of property
Asia Oriental (1) | Courtyard view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Housekeeping
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
601-1 Karuizawa, Karuizawa, Nagano, 389-0103
  • Old Karuizawa Ginza Street
    ‪1 min walk‬
  • Karuizawa Prince Shopping Plaza
    ‪3 min drive‬
  • Karuizawa Prince Hotel Ski Resort
    ‪3 min drive‬

Room options

View all photos for Church view

Church view | Pillowtop beds, in-room safe, individually decorated

Church view

10.0 out of 10
Exceptional
(1 review)
  • 389 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Design Double Room

Design Double Room | Pillowtop beds, in-room safe, individually decorated

Design Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 318 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Design Twin Room

Design Twin Room | Pillowtop beds, in-room safe, individually decorated

Design Twin Room

8.8 out of 10
Excellent
(20 reviews)
  • 310 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Kyu-Karu Patio

Kyu-Karu Patio | Pillowtop beds, in-room safe, individually decorated

Kyu-Karu Patio

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • City view
  • Sleeps 6
  • 2 King Beds and 2 Twin Sofa Beds

View all photos for Bunk Superior (1)

Bunk Superior (1) | Pillowtop beds, in-room safe, individually decorated

Bunk Superior (1)

9.6 out of 10
Exceptional
(7 reviews)
  • 470 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 1 Twin Bunk Bed

View all photos for Square View (2)

Square View (2) | Pillowtop beds, in-room safe, individually decorated

Square View (2)

8.0 out of 10
Very good
(2 reviews)
  • 419 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Twin Superior

Twin Superior | Pillowtop beds, in-room safe, individually decorated

Twin Superior

8.8 out of 10
Excellent
(3 reviews)
  • 360 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Bunk Superior (2)

Bunk Superior (2) | Pillowtop beds, in-room safe, individually decorated

Bunk Superior (2)

9.6 out of 10
Exceptional
(8 reviews)
  • 418 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bunk Bed

View all photos for Bunk Superior (3)

Bunk Superior (3) | Pillowtop beds, in-room safe, individually decorated

Bunk Superior (3)

10.0 out of 10
Exceptional
(1 review)
  • 418 sq ft
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Bunk Beds

View all photos for Patio Superior

Patio Superior | Pillowtop beds, in-room safe, individually decorated

Patio Superior

  • 337 sq ft
  • Sleeps 5
  • 2 Large Twin Beds, 1 Twin Bunk Bed and 1 Twin Sofa Bed

View all photos for Asia Oriental (2)

Asia Oriental (2) | Pillowtop beds, in-room safe, individually decorated

Asia Oriental (2)

10.0 out of 10
Exceptional
(1 review)
  • 528 sq ft
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Futons

View all photos for Square View (1)

Square View (1) | Pillowtop beds, in-room safe, individually decorated

Square View (1)

9.6 out of 10
Exceptional
(7 reviews)
  • 528 sq ft
  • Sleeps 4
  • 3 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Terrace Superior

Terrace Superior | Pillowtop beds, in-room safe, individually decorated

Terrace Superior

  • 412 sq ft
  • Sleeps 4
  • 3 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Asia Oriental (1)

Asia Oriental (1) | Pillowtop beds, in-room safe, individually decorated

Asia Oriental (1)

8.8 out of 10
Excellent
(3 reviews)
  • 641 sq ft
  • Sleeps 8
  • 2 Queen Beds and 4 Twin Futons

View all photos for Twin Superior Room

Exterior

Twin Superior Room

  • Sleeps 2

View all photos for Asia Oriental Room 1

Pillowtop beds, in-room safe, individually decorated

Asia Oriental Room 1

  • Sleeps 8

Bunk Superior Room 1

  • Sleeps 4

Family Room with Terrace

  • Sleeps 5

View all photos for Run Of House

Pillowtop beds, in-room safe, individually decorated

Run Of House

  • Sleeps 4

View all photos for Twin Room

Exterior

Twin Room

  • Sleeps 2

View all photos for Double Room

Pillowtop beds, in-room safe, individually decorated

Double Room

  • Sleeps 2

Bunk Superior Room 2

  • Sleeps 5

Superior Room With Patio

  • Sleeps 6

Deluxe Queen Suite

  • Sleeps 6

Deluxe, Semi-Double

  • Sleeps 2

View all photos for Church View

Pillowtop beds, in-room safe, individually decorated

Church View

  • Sleeps 3

View all photos for Square View Room 1

Exterior

Square View Room 1

  • Sleeps 4

View all photos for Terrace Superior Room

Pillowtop beds, in-room safe, individually decorated

Terrace Superior Room

  • Sleeps 4

Deluxe Twin Room

  • Sleeps 3

Bunk Superior Room 3

  • Sleeps 6

View all photos for Deluxe, Semi-Double

Pillowtop beds, in-room safe, individually decorated

Deluxe, Semi-Double

  • Sleeps 6

View all photos for Asia Oriental Room 2

Pillowtop beds, in-room safe, individually decorated

Asia Oriental Room 2

  • Sleeps 6

View all photos for Square View Room 2

Pillowtop beds, in-room safe, individually decorated

Square View Room 2

  • Sleeps 2

View all photos for Standard Semi-Double Room

Pillowtop beds, in-room safe, individually decorated

Standard Semi-Double Room

  • Sleeps 2

Kyu Karu Patio Room

  • Sleeps 6

About the neighborhood

Karuizawa

Close to the boardwalk/promenade.Steps from the hotel, you'll find St. Paul's Catholic Church Karuizawa and Old Karuizawa Ginza Street. Muro Saisei Memorial Hall and Alexander Shaw Memorial Hall are also within half a mile (1 km).

What's nearby

  • Old Karuizawa Ginza Street - 1 min walk - 0.1 miles
  • Kumoba Pond - 20 min walk - 1.1 miles
  • Karuizawa Prince Shopping Plaza - 3 min drive - 1.5 miles
  • Karuizawa Prince Hotel Ski Resort - 3 min drive - 1.7 miles
  • Hoshino Onsen Hot Spring - 8 min drive - 4.1 miles

Getting around

  • Karuizawa Station - 9 min drive
  • Haneda Airport (HND) - 171 min drive

Restaurants

  • ‪ミカド珈琲 軽井沢旧道店 - ‬3 min walk
  • ‪L'ibisco 軽井沢店 - ‬3 min walk
  • ‪おかき処 寺子屋本舗 - ‬3 min walk
  • ‪軽井沢 雷亭 - ‬3 min walk
  • ‪幸楽 - ‬2 min walk

About this property

Hotel Karuizawa Cross

Family-friendly 3-star hotel near Karuizawa Prince Shopping Plaza
There are 2 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A nightclub, a terrace, and barbecue grills are also featured at the family-friendly Hotel Karuizawa Cross. Self parking is free.

Smoking is allowed in designated areas at this 3-star Karuizawa hotel.

  • 24 guestrooms or units
  • 2 dining venues
  • 2 coffee shops
  • Nightclub
  • Manager's reception (free)
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Fireplace in lobby
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
Hotel Karuizawa Cross offers 24 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with digital channels.

Bathrooms include slippers, bidets, toilets with an electronic bidet, and complimentary toiletries. This Karuizawa hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Hot springs

Karuizawa Prince Hotel West

  • Free WiFi
  • Restaurant
  • Gym
  • Tennis court
4.3 out of 5, Excellent, 1,000 reviews
$192 nightly
The price is $214
Sep 15 - Sep 16
Karuizawa Prince Hotel West

Property amenities

Family friendly

  • Baby monitor
  • Children's dinnerware
  • High chair
  • In-room crib
  • In-room refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Uncovered extended parking on site (JPY 1,000 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: JPY 1,650 per person
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • Art gallery
  • Designer stores
  • Nightclub
  • Shopping mall
  • Ski passes
  • Ski storage
  • Wine tours

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 42-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 5 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 5000.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately JPY 1650 per person
  • Uncovered extended parking fee: JPY 1000 per day
  • Rollaway bed fee: JPY 5000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash.

We should mention

  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Karuizawa Cross Hotel
Hotel Karuizawa Cross Karuizawa
Hotel Karuizawa Cross Hotel Karuizawa

Frequently asked questions

How close is Hotel Karuizawa Cross to the airport?

Hotel Karuizawa Cross is 122 mi (171-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Karuizawa Cross?

As of Sep 6, 2025, prices found for a 1-night stay for 2 adults at Hotel Karuizawa Cross on Sep 17, 2025 start from $184.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Karuizawa Cross have an airport shuttle?

Airport shuttle services are not available at Hotel Karuizawa Cross.

Does Hotel Karuizawa Cross offer free breakfast?

Free breakfast isn’t provided at Hotel Karuizawa Cross, but continental breakfast is offered for a fee of JPY 1650 per person. It's available every day from 7:30 AM to 9:30 AM.

Is there a casino at Hotel Karuizawa Cross?

No, there is no casino at this hotel.

What time is check-in at Hotel Karuizawa Cross?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Karuizawa Cross?

This hotel offers free self parking. Extended parking is available for JPY 1000 per day.

Does Hotel Karuizawa Cross have a pool?

Hotel Karuizawa Cross does not have a pool.

Does Hotel Karuizawa Cross have a restaurant?

There are 2 onsite restaurants, offering options like Italian cuisine, garden views, and al fresco dining.

Does Hotel Karuizawa Cross have a spa?

There are no spa services available at this hotel.

How close is Hotel Karuizawa Cross to downtown Karuizawa?

Hotel Karuizawa Cross is 2.2 mi away from Karuizawa.

Hotel Karuizawa Cross Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 347 out of 549 reviews
Rating 8 - Good. 156 out of 549 reviews
Rating 6 - Okay. 35 out of 549 reviews
Rating 4 - Poor. 4 out of 549 reviews
Rating 2 - Terrible. 7 out of 549 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

samantha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that it is within walking distance to old ginza st. Love the ample parking behind the property. Never had to stress for getting a lot. The staff are friendly and efficient. We had the room with the loft beds. The kids love them. The stairs leading to the bunk beds are sturdy and well installed. The bathroom is huge and had all the amenities we needed.
Stayed 1 night in Jun 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, modern, and comfortable. Great location in the older shopping area (Gion) of Karuizawa. Kirt’s of fun shopping like Donguri, Peanuts store, and great dining options.
Stayed 2 nights in May 2025

10/10 Excellent

Hannah, Pascoe Vale

Stayed 3 nights in May 2025

10/10 Excellent

Ka Yeung

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service
Stayed 2 nights in Apr 2025

10/10 Excellent

Charlene, Brea

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were big, clean and im a nice location!!
Stayed 1 night in Apr 2025

6/10 Okay

Yi Hsuang

Stayed 3 nights in Mar 2025

10/10 Excellent

Wilson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great room. Very clean and comfortable.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ching

Liked: Cleanliness, staff & service, property conditions & facilities
Economy and comfortable stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tammy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, European styled accommodations and hotel. Clean, tastefully designed and decorated. Love the unique layout of an all-inclusive town. only wish more things were open, but I’m guessing that’s due to the low tourist season. Will be back to this hotel when we explore during a more open season the entrance is tricky. It’s on the side street with parking across.
Stayed 1 night in Mar 2025

10/10 Excellent

Abisag

Stayed 3 nights in Feb 2025

10/10 Excellent

Chie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room design is awesome and we would like to stay again. The location is also good, we could walk shopping street and sightseeing sites.
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony Francis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle Pao Fei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delight travellers and excellent location

The room is clean and staffs are friendly and helpful, but the room should have proper light fixtures in the corner of room, and small tables for extra luggages, otherwise this is very good value to stay while in Karuizawa.
Stayed 2 nights in Nov 2024

8/10 Good

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and the rooms were large. They were just like the pictures. The included buffet breakfast downstairs was convenient. The location was right next to the Ginza shopping street and only a 20 minute walk to Kumoba Pond.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jolyn Xian Peng

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service!
Stayed 1 night in Nov 2024

10/10 Excellent

Arvind

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room for a small family. Well located being close to shopping strip and within walking distance of good restaurants. Parking lot opposite the hotel was handy, as we had a hire car.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nasser

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in a quiet place with lots of restaurants around.
Stayed 1 night in Oct 2024

10/10 Excellent

Juozas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

shuko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Karan

Stayed 3 nights in Jul 2024

10/10 Excellent

Addy

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place for vacation
Stayed 2 nights in Jul 2024

10/10 Excellent

Mandy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, clean, nice and cozy
Stayed 2 nights in Jun 2024

8/10 Good

KA HO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place to stay in as the staff were nice and friendly. The place was not very occupied at the nights i stayed so it was really quiet to a point it was kinda scary as no staff were stationed after some time.
Stayed 2 nights in Jun 2024