Hotel Karuizawa Cross

Property class: 3
Family-friendly 3-star hotel near Karuizawa Prince Shopping Plaza

Choose dates to view prices

Photo gallery for Hotel Karuizawa Cross

A modern interior with a wooden floor, sofas, a coffee table, and a bar area.
A modern hotel room with a large bed, a sofa, a small table, and a TV.
A person walking on outdoor steps in front of a building with a cross sign, indicating a religious or historical site.
A modern hotel room with a wooden headboard, a bed, and a large window.
A modern interior with a wooden floor, a green sofa, a sliding glass door leading outside, and a visible outdoor area with a wooden fence.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar

Explore the area

View in a map
601-1 Karuizawa, Karuizawa, Nagano, 389-0103
  • Place, Old Karuizawa Ginza Street
    ‪1 min walk‬
  • Place, Karuizawa Prince Shopping Plaza
    ‪3 min drive‬
  • Place, Karuizawa Prince Hotel Ski Resort
    ‪5 min drive‬

Room options

DOUBLE ROOM Stay Without Meals A Simple Stay In

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

TWIN SUPERIOR Stay Without Meals A Simple Stay I

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

TERRACE SUPERIOR Stay Without Meals A Simple Sta

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Church view

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 389 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Asia Oriental (1)

8.8 out of 10
Excellent
(3 reviews)
  • 641 sq ft
  • 1 bedroom
  • Sleeps 8
  • 2 Queen Beds and 4 Twin Futons
  • Free WiFi

Asia Oriental (2)

10.0 out of 10
Exceptional
(1 review)
  • 528 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Futons
  • Free WiFi

Square View (1)

9.2 out of 10
Wonderful
(9 reviews)
  • Garden view
  • 528 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds
  • Free WiFi

Square View (2)

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 419 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

Kyu-Karu Patio

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 8
  • 2 King Beds and 2 Twin Sofa Beds
  • Free WiFi

Bunk Superior (3)

10.0 out of 10
Exceptional
(1 review)
  • 418 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds and 4 Twin Bunk Beds
  • Free WiFi

Bunk Superior (1)

9.6 out of 10
Exceptional
(12 reviews)
  • 470 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Bunk Beds
  • Free WiFi

Bunk Superior (2)

9.6 out of 10
Exceptional
(10 reviews)
  • 418 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Bunk Beds
  • Free WiFi

Patio Superior

  • Garden view
  • 337 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds, 2 Twin Bunk Beds and 1 Twin Sofa Bed
  • Free WiFi

Twin Superior

8.8 out of 10
Excellent
(3 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

Design Twin Room

8.8 out of 10
Excellent
(23 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

Design Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 318 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Terrace Superior

  • 412 sq ft
  • 1 bedroom
  • Sleeps 4
  • 3 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

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About the neighborhood

Karuizawa

Close to the boardwalk/promenade.Steps from the hotel, you'll find St. Paul's Catholic Church Karuizawa and Old Karuizawa Ginza Street. Muro Saisei Memorial Hall and Karuizawa Shaw Memorial Church are also within half a mile (1 km).

What's nearby

  • Old Karuizawa Ginza Street - 1 min walk - 0.1 miles
  • Karuizawa New Art Museum - 15 min walk - 0.8 miles
  • Kumoba Pond - 20 min walk - 1.1 miles
  • Karuizawa Prince Shopping Plaza - 3 min drive - 1.3 miles
  • Karuizawa Prince Hotel Ski Resort - 5 min drive - 1.7 miles

Getting around

  • Karuizawa Station - 9 min drive
  • Shinshu - Matsumoto Airport (MMJ) - 128 min drive

Restaurants

  • ‪IZUTSUYA - ‬1 min walk
  • ‪L'ibisco 軽井沢店 - ‬3 min walk
  • ‪おかき処 寺子屋本舗 - ‬3 min walk
  • ‪Pizza & Pasta Montagne Cucina - ‬1 min walk
  • ‪CAFE SAKU G - ‬1 min walk

About this property

Hotel Karuizawa Cross

Family-friendly 3-star hotel near Karuizawa Prince Shopping Plaza
There are 2 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A nightclub, a terrace, and barbecue grills are also featured at the family-friendly Hotel Karuizawa Cross. Self parking is free.

Smoking is allowed in designated areas at this 3-star Karuizawa hotel.

  • 24 guestrooms or units
  • 2 dining venues
  • 2 coffee shops
  • Nightclub
  • Manager's reception (free)
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Fireplace in lobby
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
Hotel Karuizawa Cross offers 24 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with digital channels.

Bathrooms include slippers, bidets, toilets with an electronic bidet, and complimentary toiletries. This Karuizawa hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Baby monitor
  • Children's dinnerware
  • High chair
  • In-room crib
  • In-room refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Uncovered extended parking on site (JPY 1,000 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily Japanese breakfast available 7:30 AM to 9:30 AM for a fee: JPY 2,500 for adults and JPY 1,500 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception

Things to do

  • Designer stores
  • Nightclub
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 42-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 5 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 5000.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: approximately JPY 2500 for adults and JPY 1500 for children
  • Uncovered extended parking fee: JPY 1000 per day
  • Rollaway bed fee: JPY 5000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Karuizawa Cross Hotel
Hotel Karuizawa Cross Karuizawa
Hotel Karuizawa Cross Hotel Karuizawa

Frequently asked questions

How close is Hotel Karuizawa Cross to the airport?

Hotel Karuizawa Cross is 88.2 mi (128-min drive) away from the Shinshu - Matsumoto Airport (MMJ) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Karuizawa Cross?

As of Sep 5, 2026, prices found for a 1-night stay for 2 adults at Hotel Karuizawa Cross on Sep 28, 2026 start from $109, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Karuizawa Cross have an airport shuttle?

Airport shuttle services are not available at Hotel Karuizawa Cross.

Does Hotel Karuizawa Cross offer free breakfast?

Free breakfast isn’t provided at Hotel Karuizawa Cross, but Japanese breakfast is offered for a fee of JPY 2500 for adults and JPY 1500 for children. It's available every day from 7:30 AM to 9:30 AM.

Is there a casino at Hotel Karuizawa Cross?

No, there is no casino at this hotel.

What time is check-in at Hotel Karuizawa Cross?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Karuizawa Cross?

This hotel offers free self parking. Extended parking is available for JPY 1000 per day.

Does Hotel Karuizawa Cross have a pool?

Hotel Karuizawa Cross does not have a pool.

Does Hotel Karuizawa Cross have a restaurant?

There are 2 onsite restaurants, offering options like Italian cuisine, garden views, and al fresco dining.

Does Hotel Karuizawa Cross have a spa?

There are no spa services available at this hotel.

How close is Hotel Karuizawa Cross to downtown Karuizawa?

Hotel Karuizawa Cross is 2.2 mi away from Karuizawa.

Hotel Karuizawa Cross Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 392 out of 620 reviews
Rating 8 - Good. 171 out of 620 reviews
Rating 6 - Okay. 43 out of 620 reviews
Rating 4 - Poor. 7 out of 620 reviews
Rating 2 - Terrible. 7 out of 620 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Han Lim

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs very friendly and helpful, room are clean, breakfast was excellent, nearby shops just 2 minutes away.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Minah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing stay. Staff is helpful and friendly. Room is spacious.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old town Karuizawa Ginza was very close by and about 10 mins from the train station. The beds were so comfy
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were big, clean and im a nice location!!
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Addy

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place for vacation
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Ching

Liked: Cleanliness, staff & service, property conditions & facilities
Economy and comfortable stay.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautifully kept! The room we stayed in with a 13 and 10 year old was plenty large and everyone slept wonderfully! The location is perfect for exploring so much on foot! We walked all over town! Very comfortable beds! The bathroom was stocked with anything you could need and coffee tea provided was wonderful! Would love to come back!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Nasser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in a quiet place with lots of restaurants around.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Regina

Liked: Cleanliness, property conditions & facilities
Staff was excellent in making sure we had a comfortable room. Provided all the helpful details about the amenities and services. Always smiling and willing to help.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Chie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room design is awesome and we would like to stay again. The location is also good, we could walk shopping street and sightseeing sites.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Lai Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, nice ambience and friendly staff
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Nathalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. I stayed with my husband and 6m baby. They were many facilities for baby like baby shampoo, crib and baby monitor available. The beds were firm and on the floor, safe for cosleeping with baby.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great room. Very clean and comfortable.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Marea

Liked: Cleanliness, amenities, property conditions & facilities
Friendly check-in, large clean room with comfortable beds. Good bathroom with nice toiletries. Excellent breakfast. Would highly recommend.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly unique and cool hotel in a great location. Really big room, clean and comfortable.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay, location, and service. I highly recommend
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

xavier

Liked: Cleanliness, property conditions & facilities, room comfort
Loved the large rooms with the bunk beds ! very efficient and convenient when a family of 4
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

KA YAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Neat and lovely hotel

Location is good and the staffs are friendly too. The room is spacious and tidy.
Church nearby
Reception area
Room
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Winnie

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend !
Stayed 1 night in Aug 2024
Verified review

8/10 Good

BOON KAI

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room, friendly staff, no covered connection to carpark. No hooks to hang things.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

TING LUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk is super helpful and polite and can speak fluent English!
Stayed 1 night in Oct 2022
Verified review

8/10 Good

TAKAHIRO

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and proper. Staff was very friedly.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Kentaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying at this hotel. The location is good for those who does not have thier own car. There are many shops and restaurants within the walking distance.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is excellent with helpful staffs, clean and comfortable beds. It will be much better if the room can provide larger coffee table and one more chair.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Michelle Pao Fei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delight travellers and excellent location

The room is clean and staffs are friendly and helpful, but the room should have proper light fixtures in the corner of room, and small tables for extra luggages, otherwise this is very good value to stay while in Karuizawa.
Stayed 2 nights in Nov 2024