10/10 Excelente
Sandy S.
22 feb. 2025
Quality Comfort
This house is very high quality and comfortable. Everything you need for a great vacation. We only used the upstairs king and it was wonderful. The bed was just as good as home and the linens were so inviting. The bathroom was lux and the jetted bathtub was a surprise enjoyment. The pictures do not do the pool area justice: truly resort style. The hot tub was so nice! My only notes are that it was kept too hot. I bet it was 110 degrees. We have a hot tub at home so I’m pretty aware of their temperatures. I’d have it at 102 or so if I could have changed. They do not have instructions for using the beach club access card. I asked the customer service and they didn’t know. Their answer was something like, “this property doesn’t have beach access, sorry for the misunderstanding”. Well it does and here is how you use it: take the key card with you. Follow your GPS to Napau restaurant. When you turn right into the drive gate, use the key card to open the gate. Simple but without some guidance, you just don’t know.! I’ve been assured that instructions have been added to the unit’s guide book. Book it! Wonderful place! Close to Hapuna beach which was our favorite on the big island.
Sandy S.
Se hospedó 3 noches en febrero de 2025