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Hotel Austin Paradise - Pulai Utama

Property class: 2.5
Hotel perfectly located for exploring Johor Bahru

Choose dates to view prices

Photo gallery for Hotel Austin Paradise - Pulai Utama

A modern hotel room with a large bed, bedside tables, a mirror, and a small trash bin.
A room with a flat-screen TV mounted on the wall, a small table with magazines, and a door with a lock.
A modern hotel entrance with a glass facade and a red carpet leading to the door.
A hotel exterior with outdoor seating and a clear view of the street.
A modern hotel lobby with a reception desk, seating area, and a large window.

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
No 75, 77&79, Taman Pulai 7, Taman Pulai Utama, Johor Bahru, Johor, 81300
  • Place, Universiti Teknologi Malaysia
    ‪19 min walk‬
  • Place, Paradigm Mall Johor Bahru
    ‪12 min drive‬
  • Place, Johor Bahru City Square
    ‪29 min drive‬
  • Airport, Johor Bahru (JHB-Senai Intl.)
    ‪19 min drive‬

Room options

View all photos for Superior Deluxe

A hotel room with a bed, curtains, and a flat-screen TV mounted on the wall.

Superior Deluxe

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Twin

A bathroom with a sink, mirror, and two towel dispensers.

Superior Twin

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Triple Room

A hotel room with two beds, a desk, a chair, a shower area, and a phone on the nightstand.

Superior Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed
  • Free WiFi

View all photos for Family Suite

A hotel room with two beds, a desk, a chair, a shower area, and a phone on the nightstand.

Family Suite

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Executive Suite

A modern hotel room with a large bed, bedside tables, a mirror, and a small trash bin.

Executive Suite

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin

A hotel room with two single beds, a wooden headboard, a bedside table with a lamp, and a trash bin.

Superior Twin

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Pulai

Heart of Johor Bahru.Within 3 miles (5 km) of this Johor Bahru hotel, you'll find Universiti Teknologi Malaysia and Pulai Spring Country Club. Hutan Bandar MPJBT and Gunung Pulai Recreational Forest are also within 6 miles (10 km).

What's nearby

  • Universiti Teknologi Malaysia - 19 min walk - 1.0 mile
  • Sutera Mall - 12 min drive - 6.7 miles
  • Paradigm Mall Johor Bahru - 12 min drive - 6.7 miles
  • KSL City Mall - 27 min drive - 20.2 miles
  • Johor Bahru City Square - 29 min drive - 22.5 miles

Getting around

  • Kempas Baru Station - 25 min drive
  • Senai International Airport (JHB) - 24 min drive

Restaurants

  • ‪Restoran Al-Fattah - ‬5 min drive
  • ‪Restoran Che Mek - ‬5 min drive
  • ‪Bazar Ramadan Taman Universiti - ‬4 min drive
  • ‪KFC - ‬4 min drive
  • ‪Kemuliaan Tomyam - ‬4 min drive

About this property

Hotel Austin Paradise - Pulai Utama

Hotel perfectly located for exploring Johor Bahru
As a guest of Hotel Austin Paradise - Pulai Utama, you'll find concierge services and an elevator. WiFi is free in public spaces. Self parking is free.

This Johor Bahru hotel is smoke free.

  • 40 guestrooms or units
  • 2 levels
  • Front desk (limited hours)
  • Storage area for luggage
  • Concierge
  • Elevator
  • No smoking on site
Hotel Austin Paradise - Pulai Utama offers 40 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. LED televisions come with satellite channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance

Room amenities

Entertainment

  • LED TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Austin Paradise - Pulai Utama

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 50.00 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Touch 'n Go eWallet and Boost
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, cash, mobile payments, Touch 'n Go eWallet, and Boost. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Austin Paradise Taman Pulai Utama Hotel Skudai
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Hotel Austin Paradise - Pulai Utama Hotel Johor Bahru

Frequently asked questions

How close is Hotel Austin Paradise - Pulai Utama to the airport?

Hotel Austin Paradise - Pulai Utama is 11.6 mi (24-min drive) away from the Senai International Airport (JHB) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Austin Paradise - Pulai Utama?

As of Aug 20, 2026, prices found for a 1-night stay for 2 adults at Hotel Austin Paradise - Pulai Utama on Aug 24, 2026 start from $36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Austin Paradise - Pulai Utama have an airport shuttle?

Airport shuttle services are not available at Hotel Austin Paradise - Pulai Utama.

How close is Hotel Austin Paradise - Pulai Utama to the beach?

This hotel is 12.6 mi (27-min drive) from Country Garden.

Does Hotel Austin Paradise - Pulai Utama offer free breakfast?

Hotel Austin Paradise - Pulai Utama does not offer free breakfast.

Is there a casino at Hotel Austin Paradise - Pulai Utama?

No, there is no casino at this hotel.

What time is check-in at Hotel Austin Paradise - Pulai Utama?

Check-in start time: 2 PM; Check-in end time: 8:00 PM.

Is there free parking at Hotel Austin Paradise - Pulai Utama?

This hotel offers free self parking.

Does Hotel Austin Paradise - Pulai Utama have a pool?

Hotel Austin Paradise - Pulai Utama does not have a pool.

Does Hotel Austin Paradise - Pulai Utama have a spa?

There are no spa services available at this hotel.

How close is Hotel Austin Paradise - Pulai Utama to downtown Johor Bahru?

Hotel Austin Paradise - Pulai Utama is 1.5 mi away from Pulai.

Hotel Austin Paradise - Pulai Utama Reviews

Reviews

6.8
Rating 10 - Excellent. 1 out of 11 reviews
Rating 8 - Good. 4 out of 11 reviews
Rating 6 - Okay. 4 out of 11 reviews
Rating 4 - Poor. 2 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
This might be a nice place for locals however it didn’t work for me. I like the Austin Heights area where there are multiple food choices, bars and massage businesses.
Stayed 2 nights in Dec 2018
Verified review

10/10 Excellent

Julz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brand new hotel

Everything is brand new so there were no problems. The room and its bathroom are very clean. But if I decide to stay there again, I will request for a room that is not facing the main road as it gets noisy at night, could not sleep well at night with the cars noises. Another complaint is one of the staff at the front desk was not that friendly, did not greet properly, I don't remember his name but he should treat his visitors equally regardless our races or our religious beliefs.
Stayed 2 nights in Feb 2018
Verified review

8/10 Good

meksu83

Liked: Staff & service, property conditions & facilities

Simple but nice hotel

Quite far from Johor Bharu city but its ok if u have ur own transport Near to a local university This hotel is near to a convenience store 7E I booked a room with twin beds and the room a bit small and no window I have to join the bed so that i can pray bedsheet is dirty, i wonder if they changed it or not The towels are old so i used my own towels The room is very nice actually They provide toiletries, kettle, hair dryer Iron is exactly near my room but outside The staff is humble The hotel even got the security to look out their customers’ cars Parking quite a lot in front of the hotel and its building at night Im sure will book this hotel again
Stayed 1 night in Dec 2017
Verified review

6/10 Okay

Ong

Simple & Basic

Basic, nothing outstanding.
Stayed 1 night in Aug 2017
Verified review

8/10 Good

Verified traveler

Disliked: Staff & service

Nice small hotel but not so friendly

The hotel is value for money. However, the staffs there might not seems as friendly as they should. Simple gestures of friendliness should be shown as a basic hospitality to the customers. However, there are not much to complain about the hotel as the hotel is basically clean and well maintained. The location of the hotel is near to malls and also near to foodstalls (walking distance)
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service

Small hotel but nice

Compared to the price it is worth to stay in with nice & humble hotel staffs.
Verified review

6/10 Okay

Bernard Ling

Liked: Staff & service

Overall, not bad.

Couldn't get access to their WiFi services. Kinda disappointed. Had to use own data for Internet access.
Verified review

6/10 Okay

Verified traveler

Disliked: Staff & service

Budget stay

The check-in process is lengthy. The reception requested for prove of reservation which is not being practice by other property. Good for location and budget stay.
Verified review

4/10 Poor

Ganesh

Stayed 1 night in Nov 2022
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

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