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"poor internet connection, had to change rooms first the A/C was leaking. " More

By a verified traveler on Sun 16 Sep 2018

Hotel Description

Hotel perfectly located for exploring Orange Park

City center stay

Within 2 miles (3 km) of this Orange Park hotel, you'll find Orange Park Mall and bestbet Orange Park. Also, Orange Park Medical Center is within 3 miles (5 km) and Naval Hospital Jacksonville is within 6 miles (10 km).

Property Amenities

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. A safe deposit box and laundry facilities are also provided.

Free WiFi, kitchenettes

The 143 guestrooms feature well-equipped kitchenettes with refrigerators, stovetops, and microwaves, as well as TVs with cable channels. Other amenities include free WiFi, room service, and coffee/tea makers. Weekly housekeeping is available.

Studio, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$60* Per night/room Sep 19 - Sep 20

Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Stay Suites of America ratings based on 9 Verified Reviews

Review Summary
1.9 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 1.5 out of 5.0

Guest reviews for Stay Suites of America

Everyone (5) Couples (1) Family (4)
1 out of 5
There were roaches in the room, it smelled like mold, and it looked like someone was evicted 2 hours prior. Absolutely disgusting!

Posted by on Aug 4, 2021

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Comment from Hotel Management

Aug 5, 2021 by Susanne

Thank you for taking your time to write a review of your stay .We be looking into the issue you have experienced. Thanks again for letting us know.

1 out of 5
Gross

Posted by on Jul 11, 2021

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Comment from Hotel Management

Jul 12, 2021 by Susanne

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2 out of 5
Exterior and rooms had been painted. Rooms were clean, the rest of the facilities were filthy. Old, dirty mattresses were stacked in the hallway. Staff was slow and inefficient. Did not receive the non smoking room we requested. Will not stay there again.

Posted by on May 25, 2021

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Comment from Hotel Management

May 26, 2021 by Susanne

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2 out of 5

Posted by on Dec 21, 2020

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Comment from Hotel Management

Dec 31, 2020 by Susanne

Thank you for your feed back

3 out of 5

Posted by on Dec 19, 2020

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Comment from Hotel Management

Dec 31, 2020 by Susanne

Thank you for your feed back

2 out of 5
Horrible property holes in walls and doors of rooms

Posted by on Nov 4, 2019

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Comment from Hotel Management

Nov 8, 2019 by Susanne

Thank you for taking your time to write a review of your stay.We be looking into the issue you have experienced.Thanks for letting us know.

1 out of 5
Do not stay here. Just trust me. Bugs all over, carpet around the bed was sticky and dirty, mold in bathroom, fruity pebbles on a shelf with thick dust covering them, dresser drawers on top of dresser when we arrived. Door didn't seal to outside. Old creaky matress. 3 night reservation, and every day, according to the "house keeping" lady, we were expected to let the front desk know we were staying. REALLY?! "Its procedure sir." Nooo... leave a door hangar for me to hang saying I don't need "house keeping." Then, don't deactivate my room key EVERY day at 11am so that I have to go to the front desk and get it reactivated and tell me its my fault for having it by a cell phone or some BS story. 10 out of 10 would condemn.

Posted by on Nov 3, 2019

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Comment from Hotel Management

Nov 8, 2019 by Susanne

Thank you for taking your time to write a review of your stay.We be looking into the issue you have experienced.Thanks again for letting us know.

1 out of 5
Rooms were damp. One room smelled really bad. TV in one room didn't work. Sinks leaked. Toilet was unstable. Wifi was spotty Air conditioning was marginal. Floors were filthy. Holes in the blankets and comforters. And there was a red smear on the doorframe that looked like blood.

Posted by , from Upstate South Carolina on Oct 14, 2018

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Comment from Hotel Management

Oct 25, 2018 by Susanne

Thank you for taking your time to write a review of your stay.We be looking into the issue you have experienced.Thanks for letting us know

4 out of 5
poor internet connection, had to change rooms first the A/C was leaking.

Posted by , from Charleston SC on Sep 16, 2018

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Comment from Hotel Management

Sep 17, 2018 by Susanne

Thank you for taking your time to write a review of your stay.We be looking into the issue you have experienced.Thanks for letting us know.

About the Stay Suites of America

Location 1656 Wells Road, Orange Park, FL 32073

Property Features

Stay Suites of America offers its guests laundry facilities, a front desk safe, and an elevator. Public spaces have free WiFi. Free self parking is available. Smoking is allowed in designated areas at this Orange Park hotel.

  • 143 guestrooms or units
  • 3 levels
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Stay Suites of America offers 143 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Televisions come with premium cable channels. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary local and long-distance calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided weekly.

  • In-room kitchenette
  • In-room dining
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (weekly)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer available
  • Safe
  • Iron and ironing board available
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 11 PM. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7 AM - 11 PM.
Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per week
  • Cleaning deposit: USD 100 per week

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Stay Suites
  • Stay Suites America
  • Stay Suites Hotel
  • Stay Suites Hotel America
  • Stay Suites America Hotel Orange Park
  • Stay Suites America Hotel
  • Stay Suites America Orange Park
  • Stay Suites of America Hotel
  • Stay Suites of America Orange Park
  • Stay Suites of America Hotel Orange Park

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.