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"I was disappointed in the dust on all surfaces and the rings in the sink and shower. Those are easy everyday cleaning points. The bed was comfortable ... " More

By a verified traveler on Tue 28 Mar 2017

Hotel Description

Golf hotel perfect for exploring Jackpot

Heart of Jackpot

Within a 15-minute walk of the hotel, you'll find Elko County Sherrif's Office and Jackpot Golf Club.

Casino, dining

A casino and a restaurant are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy free perks like continental breakfast and free self parking.

Free WiFi, cable TV

In addition to TVs with cable channels, the 76 guestrooms offer free WiFi and room service. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$49* Per night/room Aug 22 - Aug 23

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

West Star Hotel ratings based on 11 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for West Star Hotel

Everyone (8) Couples (2) Family (1)
4 out of 5
Bathroom needs an exhaust fan. Beds were comfirtable

Posted by on Jul 29, 2019

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Comment from Hotel Management

Aug 1, 2019 by ms

Thank you for the feedback..!

4 out of 5
check in was fast and easy. clean and quiet. parking was great not crowded like most where you cant even exit your vehicle after you park it.

Posted by on Jul 6, 2019

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Comment from Hotel Management

Jul 8, 2019 by ms

thank you for the feedback , we really appreciate it..

5 out of 5
It’s an older style hotel. No pool or hot tub. But for the price very good. Very clean. Good breakfast. The staff is amazing. Thank you for our stay.

Posted by on Jun 2, 2019

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Comment from Hotel Management

Jun 9, 2019 by ms

thank you ..

4 out of 5
Bathroom was clean. Carpeting in main room needed to be replaced. There was definitely an odor in hallways (cigarette smoke). Overall was okay, but couldn't give a 5 star review on this motel.

Posted by on Apr 29, 2019

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Comment from Hotel Management

May 4, 2019 by ms

thank you ...

5 out of 5

Posted by on Apr 8, 2019

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Comment from Hotel Management

May 4, 2019 by ms

thank you...

5 out of 5
Very helpful friendly staff. Nice room and continental breakfast. Quiet.

Posted by on Mar 19, 2019

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Comment from Hotel Management

May 4, 2019 by ms

thank you so much....

1 out of 5
Bathroom ceiling leaked. Hotel public areas filthy

Posted by on Aug 7, 2018

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1 out of 5
There was ear wigs and we got bit by them. It was not clean.

Posted by on Jul 9, 2018

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Comment from Hotel Management

Jul 13, 2018 by LV

Hello I apologize that this incident occurred with you at our hotel, we will fix this issue.Thank you and enjoy your the rest of your day

3 out of 5

I would recommend

Pros: Price
Cons: Customer service, cleanliness, refrigerators in all rooms and more coffee for rooms.
Location: Gamble and catch a show. We also went to an auction nearby.
I was disappointed in the dust on all surfaces and the rings in the sink and shower. Those are easy everyday cleaning points. The bed was comfortable and my t.v. worked fine. I booked two nights and would have liked two days of coffee. Not a big deal though. The elevator wasn't vacuumed. I know we went to gamble and get out of town but we did expect customer service from the staff. Not much of that was evident. Recommend to a friend because of price but that's it. Yes I will stay there again because of price.

Posted by , from idaho on Mar 28, 2017

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4 out of 5

West Star Hotel good, with potential for great.

Pros: Fairly quiet and out of the way. Has a mini-Casino/pub with some food options hot dogs, nachos and more. Darts, billiards, sports, shuttle & more.
Cons: In room coffee needs to be fresher, seemed stale. WiFi worked once then wouldn't after that.
Location: Plenty of restaurants and gambling nearby. Dirt roads nearby to go shooting. Lots of wind and few trees, good for kite flying.
Staff was friendly. Casino/pub waitresses actually come to you. Nice view out the west windows. WiFi connected and was working until I disconnected then no matter what I tried it wouldn't work, luckily there was another open wifi that worked but seemed risky. No Sprint Cell phone service so wifi was important. Ice machine is on main floor only, not a big deal. Only vending machine was soda and was broken, no chip or snack vending machine, no mini-fridge. I brought a cooler full of drinks and snacks so I was fine, other guests might need to be aware though. They have wheeled carts for luggage which I liked. TV channels was limited but it was fine for my needs. Had one movie channel with no commercials. They should grow some desert trees in Jackpot for more ambiance. Shuttle service to other nearby casinos and hotels was nice. A lot like Wendover but has more of a down-home feel about it.

Posted by , from Salt Lake City, Utah on May 17, 2016

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. A business center and a meeting room are available. The business-friendly West Star Hotel also features a casino, laundry facilities, and a safe deposit box at the front desk. Free self parking is available.

  • 76 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Casino
  • Dining venue
  • Bar or lounge
  • Business facilities
  • 1 conference room
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • ATM

Family Friendly Amenities

  • Free WiFi
  • Free area shuttle
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Twin Falls, ID (TWF) (68.4 km / 42.5 mi)
  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

West Star Hotel offers 76 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining
  • Television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board available
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily.

West Star Hotel has a restaurant on site.

Room service is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fishing on site
  • Golfing nearby
  • Golf lessons available nearby

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are available for USD 10.0 per day.

Pets

  • Pets: USD 15.00 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per night
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • West Star Hotel
  • West Star Hotel Jackpot
  • West Star Jackpot
  • West Star Hotel And Casino Jackpot, Nevada
  • West Star Motel
  • West Star Motel
  • West Star Hotel And Casino Jackpot

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.