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"One night stay this time but may stay longer next Front office staff pleasant " More

By a verified traveler on Mon 17 Feb 2020

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Hotel Description

Family-friendly stay near La Ropa Beach

Seaside stay

You'll be steps from Municipal Market and within a 10-minute walk of Kioto Plaza with a stay at this Zihuatanejo Centro hotel. Principal Beach and Zihuatanejo Bay are also within half a mile (1 km).

Family-friendly fun

This hotel features an outdoor pool and a rooftop terrace. There's no skimping on freebies - guests receive free continental breakfast, free WiFi, and free self parking. A coffee shop, a terrace, and a snack bar/deli are also on offer.

Basic Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$46* Per night/room May 20 - May 21

Double Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Comfort Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Casa de la Palma Bed and Breakfast ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Casa de la Palma Bed and Breakfast

Everyone (1) Couples (1) Family (1)
3 out of 5

Posted by on Jan 30, 2022

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4 out of 5
One night stay this time but may stay longer next Front office staff pleasant

Posted by , from Zihuatanejo on Feb 17, 2020

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Comment from Hotel Management

Feb 18, 2020 by Ana Karen Utrilla

Thank you very much for your comment, we are pleased to know that you enjoy your stay with us. See you soon. regards.

4 out of 5
the staff was nice and pleasant. The property was located close to many attractions.

Posted by on Mar 29, 2019

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Comment from Hotel Management

Apr 3, 2019 by Ana Karen Utrilla

Thanks for your comment, we will continue working to provide you with a better service. Greetings.

About the Hotel Casa de la Palma Bed and Breakfast

Location Calle Ciruelos S/N, Zihuatanejo, GRO 40890

Property Features

Hotel Casa de la Palma Bed and Breakfast offers its guests an outdoor pool and a children's pool. There's a coffee shop/cafe on site, as well as a snack bar/deli. Free breakfast is available daily. WiFi is free in public spaces. A rooftop terrace, tour/ticket assistance, and coffee/tea in a common area are also featured at the family-friendly Hotel Casa de la Palma Bed and Breakfast. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Zihuatanejo hotel.

  • 17 guestrooms or units
  • 2 levels
  • 2 buildings
  • Continental breakfast (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Smoking in designated areas
  • Refrigerator in a common area
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Beach shuttle
  • Parking: Free self parking

Room Amenities

Hotel Casa de la Palma Bed and Breakfast offers 17 accommodations with air conditioning. Cable television is provided. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer available
  • Iron and ironing board available
  • Air conditioning
  • Wardrobe or closet

Food & Drink

Guests are served free continental breakfast daily from 8:00 AM to 11:00 AM.

Nearby Activities

An outdoor pool and a children's pool are on site.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Casa de la Palma Bed and Breakfast

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • One child stays free
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Contactless food service / room service is available
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Hotel Casa Palma Zihuatanejo
  • Casa Palma Zihuatanejo
  • Hotel Casa de la Palma
  • Casa La Palma Zihuatanejo
  • Hotel Casa de la Palma Bed and Breakfast Hotel
  • Hotel Casa de la Palma Bed and Breakfast Zihuatanejo
  • Hotel Casa de la Palma Bed and Breakfast Hotel Zihuatanejo

You should know

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.