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Best Western University Inn

2.5-star property
1020 Ellis Hollow Rd, Ithaca, NY 1-855-201-7819

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4.1 out of 5
Very good!
See all 10 Travelocity Reviews

"Room was clean and spacious. Staff was nice and attentive. Outside entrace to building 4 could use some cleaning up. " More

By a verified traveler on Mon 29 Jun 2020

Points Of Interest

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Hotel Description

Hotel near Cornell University, connected to a shopping center in Ithaca

Near the airport

Within 3 miles (5 km) of this Ithaca hotel, you'll find Cornell University and Ithaca Commons. Also, State Theatre of Ithaca is within 3 miles (5 km) and Ithaca College is within 6 miles (10 km).

Free perks

This hotel features a 24-hour fitness center and a seasonal outdoor pool. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 101 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Free weekday newspapers, free local calls, and ceiling fans are also available.

Standard Room, Multiple Beds, Non Smoking (with Sofabed)

Bed Count 2 Full Beds Maximum Occupancy 6 Max
$54* Per night/room Dec 3 - Dec 4

Standard Room, 1 Double Bed, Non Smoking (Shower Only)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Double Bed, Accessible, Bathtub

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Best Western University Inn ratings based on 10 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western University Inn

Everyone (6) Couples (2) Family (1)
4 out of 5
Room was clean and spacious. Staff was nice and attentive. Outside entrace to building 4 could use some cleaning up.

Posted by , from Philadelphia on Jun 29, 2020

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Comment from Hotel Management

Jun 29, 2020 by Jim

Thanks for your feedback. I have forwarded this on to our maintenance department. We hope to see you again.

4 out of 5
The room has been updated but the mattresses are very dated and need to be replaced. AC unit had very weak fan output

Posted by on Sep 29, 2019

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Comment from Hotel Management

Sep 30, 2019 by Jim

Thank you for your feedback. We will be finishing our renovations in a few months and hope you will give another chance should you be returning to Ithaca.

4 out of 5
Needs updating, parking areas repaved, and our shower was 'repaired' poorly and leaked all over the bathroom floor requiring towels to soak up the water.

Posted by on Aug 23, 2019

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Comment from Hotel Management

Aug 23, 2019 by Jim

Thank you for your feedback. Cornell will paving the plaza this coming weekend. Do you know what room you were in that we can fix the shower?

4 out of 5
The outside entrance doors should be locked. Guests can open with their access card to enter.

Posted by on Aug 21, 2019

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Comment from Hotel Management

Aug 21, 2019 by Jim

Thank you for your feedback. We have forwarded to our corporate office.

4 out of 5
Convenient location. It provides shuttle to Cornell University.

Posted by on Jun 21, 2019

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Comment from Hotel Management

Jun 21, 2019 by jim

Thank you for your feedback and hope to see you again.

5 out of 5

Posted by on May 4, 2019

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Comment from Hotel Management

May 6, 2019 by Jim

Thank you for the "5"!

5 out of 5

Posted by on Apr 19, 2019

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Comment from Hotel Management

Apr 19, 2019 by Jim

Thanks for the great "5". We hope to see you again.

4 out of 5
Nice space, shuttle went anywhere we wanted to go in town, which was very convenient. Staff were very nice, and went above and beyond to ensure our stay was comfortable. Knowledgeable about the area as well, we learned a lot from them!

Posted by on Oct 21, 2018

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Comment from Hotel Management

Oct 22, 2018 by Jim

We are so glad you enjoyed the shuttle service. Thank you as well for the comments on our staff. We hope to see you again in the future.

3 out of 5

Hotel with good location

Pros: It is in a good location (with nearby grocery store, gas station), good parking facility.
Cons: See hotel experience--
Location: Great location for us ( near Cornell U)
Reception staff was very pleasant, rooms could use a brighter carpet, the ac vent was not clean ( visible dust from the grille).

Posted by on Aug 24, 2015

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4 out of 5

The Best Western was confortable and convenient.

Pros: Free breakfast, Close restaurants, Quiet
The hotel was clean and confortable. The room was spacious. We enjoyed the complementary breakfast--healthy choices like whole wheat bagels, hard boiled eggs, fresh fruit and cereals. The exercise room is 24 hours and has a stationary bike and treadmill in addition to other machines. All in all, a very pleasant stay.

Posted by , from Jackson Heights, NY on Sep 8, 2012

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About the Best Western University Inn

Location 1020 Ellis Hollow Rd, Ithaca, NY 14850

Renovations + Closures

This property is closed from August 24 2020 to November 21 2020 (dates subject to change).

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western University Inn offers its guests a 24-hour fitness center and a seasonal outdoor pool. WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. A roundtrip airport shuttle is free (available on request). The business-friendly Best Western University Inn also features a vending machine, coffee/tea in a common area, and express check-out. Self parking is free. This Ithaca hotel is smoke free.

  • 101 guestrooms or units
  • 2 levels
  • 4 buildings
  • To-go breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Ithaca, NY (ITH-Tompkins Regional) (11.3 km / 7 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western University Inn offers 101 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 7 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Hunting nearby
  • Rafting nearby
  • Ecotours nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • No elevator (single level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 30 per accommodation, per day (maximum USD 100 per stay)
  • Maximum 2 per room (weight limit: 80 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation, per day (maximum USD 100 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western University
  • Best Western University Inn
  • Best Western University Inn Ithaca
  • Best Western University Ithaca
  • University Best Western
  • University Inn Best Western
  • Best Western University Hotel Ithaca
  • Best Western Ithaca
  • Ithaca Best Western
  • Best Western University Ithaca
  • Best Western University Inn Hotel
  • Best Western University Inn Ithaca
  • Best Western University Inn Hotel Ithaca

You should know

  • Best Western University Inn offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • The seasonal pool will open in September and close in October.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.