The staff was great, always helpful with a smile, never make you feel like you are inconveniencing them, felt welcomed, although at some points we had an understandable language barrier, but the message and jokes were communicated easily
Reception open 24 hours
If you don’t have an itinerary like my wife and I, feel free to ask at the reception, we did almost all the recommendations from private tour, spa, boat cruises and restaurants during our four night stay
They also have a lovely breakfast