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Hotel Burgstall

Property class: 4
Family-friendly ski hotel with spa

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Photo gallery for Hotel Burgstall

A hotel with multiple balconies, a central tower, and a mountain backdrop.
A wooden-paneled bedroom with two beds, a mirror, wall sconces, and a bench.
A reception area with a wooden reception desk, a mirror, and framed artwork on the walls.
A spacious dining area with high wooden ceilings and red-striped chairs. Tables are set with white tablecloths and silverware.
A modern hotel room with a wooden ceiling, a large bed, a sofa, a dining table, and a painting on the wall.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Serlesstraße 3, Neustift Im Stubaital, Tirol, 6167
  • Place, Ruetz River
    ‪3 min walk‬
  • Place, Foesterhaus
    ‪5 min walk‬
  • Place, Stubai Glacier Cable Car
    ‪33 min drive‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪32 min drive‬

Room options

View all photos for Comfort Double Room

A wooden-paneled bedroom with two beds, a mirror, wall sconces, and a bench.

Comfort Double Room

  • Mountain view
  • 248 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Triple Room

A modern hotel room with a wooden ceiling, a large bed, a sofa, a dining table, and a painting on the wall.

Comfort Triple Room

  • Mountain view
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Comfort Single Room

A cozy room with a wooden bed, a wooden nightstand, a wooden wardrobe, a purple sofa, and a small table.

Comfort Single Room

  • Mountain view
  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

A modern hotel room with a wooden ceiling, a large bed, a sofa, a dining table, and a painting on the wall.

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Neustift Im Stubaital

Near the slopes.Stay at this Neustift Im Stubaital hotel and you'll be within half a mile (1 km) of Foesterhaus and 2 miles (3 km) of Elfer Gondola. Ski Lift Neustift and Elferbergbahn are also within 2 miles (3 km).

What's nearby

  • Ruetz River - 3 min walk - 0.2 miles
  • Foesterhaus - 5 min walk - 0.3 miles
  • Innsbruck Old Town Christmas Market - 26 min drive - 15.7 miles
  • Grawa Waterfall - 27 min drive - 13.1 miles
  • Stubai Glacier Cable Car - 33 min drive - 14.8 miles

Getting around

  • Innsbruck West Station - 21 min drive
  • Kranebitten Airport (INN) - 31 min drive

Restaurants

  • ‪Zirmachalm - ‬39 min drive
  • ‪Panorama Restaurant kreuzenjoch - ‬47 min drive
  • ‪Panorama Restaurant Elfer - ‬27 min drive
  • ‪Pizzeria Platzl Cafe Anny - ‬4 min drive
  • ‪Salute - ‬14 min walk

About this property

Hotel Burgstall

Family-friendly ski hotel with spa
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a steam room. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Hotel Burgstall helps provide the perfect winter holiday with ski storage, ski passes, and shopping on site. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Neustift Im Stubaital hotel.

  • 1 building
  • 38 guestrooms or units
  • 5 levels
  • Built in 1992
  • Buffet breakfast (free)
  • Ski lift tickets
  • Ski equipment storage
  • Coffee in lobby
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Fireplace in lobby
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Burgstall offers 38 accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with satellite channels and first-run movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This Neustift Im Stubaital hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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Property amenities

Family friendly

  • Arcade/game room
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge) on request
  • Train station pick-up shuttle (surcharge)
  • Free ski shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Playground
  • Ropes course
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Steam room

Accessibility

  • Elevator

Room amenities

Entertainment

  • First-run movies
  • Flat-screen TV with satellite channels

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staffed during limited hours

At check-in, guests must provide a record of full COVID-19 vaccination

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between April 15 and June 6.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.80 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 80 per vehicle (one-way)
  • Pet fee: EUR 15 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. At check-in, guests must provide a record of full COVID-19 vaccination.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property class

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Burgstall Neustift Im Stubaital

Hotel Burgstall

Hotel Burgstall Neustift Im Stubaital

Burgstall Neustift Im Stubait

Hotel Burgstall Hotel

Hotel Burgstall Neustift Im Stubaital

Hotel Burgstall Hotel Neustift Im Stubaital

Frequently asked questions

How close is Hotel Burgstall to the airport?

Hotel Burgstall is 13.9 mi (31-min drive) away from the Kranebitten Airport (INN) airport, the closest popular airport to the property.

Does Hotel Burgstall have an airport shuttle?

Hotel Burgstall offers an airport shuttle on request, for a charge of EUR 80 per vehicle, one-way.

Does Hotel Burgstall offer free breakfast?

Hotel Burgstall offers free buffet breakfast every day from 7:30 AM to 10:00 AM.

Is there a casino at Hotel Burgstall?

No, there is no casino at this hotel, but Casino Innsbruck (18-min drive) is nearby.

What time is check-in at Hotel Burgstall?

Check-in start time: 2 PM; Check-in end time: 8 PM.

Is there free parking at Hotel Burgstall?

This hotel offers free self parking.

Does Hotel Burgstall have a pool?

Hotel Burgstall does not have a pool.

Does Hotel Burgstall have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Burgstall have a spa?

This hotel has a spa, which features massages, body scrubs, and body treatments.

How close is Hotel Burgstall to downtown Neustift Im Stubaital?

Hotel Burgstall is 1.7 mi away from Neustift Im Stubaital.

Hotel Burgstall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 3 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
nulla di speciale, pulita e personale molto cortese. i prezzi un po' alti per la tipologia di struttura
Stayed 2 nights in Jul 2021
Verified review

8/10 Good

Roselyne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon accueil, établissement au calme et très propre. Effort fait pour nous fournir le menu en français. Chambre agréable, à la fois moderne et typique, avec belle vue sur la montagne. Petit déjeuner correct. Carte d'accès aux remontées mécaniques de la vallée offerte par l'hôtel très appréciable. Nous avons passé un très bon séjour.
Stayed 3 nights in Aug 2020
Verified review

10/10 Excellent

Gabriele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Familiengeführtes Hotel der gehobenen Klasse

Wunderschön gelegenes Hotel, großzügiges Zimmer mit neuem modernen Bad. Wellness Bereich sehr gemütlich eingerichtet. Essen trotz sehr geringer Belegung (außerhalb der Saison) sehr reichhaltig und sowohl qualitativ und optisch ausgezeichnet. Service sehr gut, Mitarbeiter freundlich und hilfsbereit.Besonders haben uns die Wandertipps vom Seniorchef gefallen - sind sehr empfehlenswert.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

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