Hotel Bergcristall
4.0 star property
Family-friendly 4-star hotel with indoor pool
Choose dates to view prices
Photo gallery for Hotel Bergcristall
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
- Bar
- Room service
- Breakfast included
- Gym
- Laundry
- Pool
Explore the area
Volderau 5, Neustift Im Stubaital, Tirol, 6167
- Elfer GondolaPlace, Elfer Gondola9 min drive
- Grawa WaterfallPlace, Grawa Waterfall11 min drive
- Stubai Glacier Cable CarPlace, Stubai Glacier Cable Car16 min drive
- Innsbruck (INN-Kranebitten)Airport, Innsbruck (INN-Kranebitten)34 min drive
Room options
View all photos for Superior Double Room, Balcony (Diamant)
Superior Double Room, Balcony (Diamant)
- 377 sq ft
- Sleeps 4
- 1 Queen Bed and 1 Double Sofa Bed
View all photos for Standard Double Room, Balcony (Rubin)
Standard Double Room, Balcony (Rubin)
- 291 sq ft
- Sleeps 3
- 1 King Bed
View all photos for Junior Suite, Balcony
Junior Suite, Balcony
- 646 sq ft
- Sleeps 4
- 1 Queen Bed and 1 Double Sofa Bed
About the neighborhood
Neustift Im Stubaital
Neustift Im Stubaital retreat .Within 6 miles (10 km) of this Neustift Im Stubaital hotel, you'll find St. George Church and Elfer Gondola. Grawa Waterfall is within 6 miles (10 km) and Stubai Glacier is within 9 miles (15 km).
What's nearby
- St. George Church - 8 min drive - 4.6 miles
- Elfer Gondola - 9 min drive - 4.8 miles
- Ski Lift Neustift - 9 min drive - 4.8 miles
- Grawa Waterfall - 11 min drive - 6.8 miles
- Stubai Glacier Cable Car - 16 min drive - 8.5 miles
Getting around
- Matrei am Brenner Station - 26 min drive
- Kranebitten Airport (INN) - 30 min drive
Restaurants
- Dorf.Cafe - 7 min drive
- Hotel Happy Stubai - 10 min drive
- Tschangelair Alm - 7 min drive
- Bottega No. 13 - 7 min drive
- Panorama Restaurant Elfer - 34 min drive
About this property
Hotel Bergcristall
Family-friendly 4-star hotel with indoor pool
Hotel Bergcristall offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi.
A fitness center, a terrace, and barbecue grills are also featured at the family-friendly Hotel Bergcristall. Free self parking is available.
This 4-star Neustift Im Stubaital hotel is smoke free.
- 27 guestrooms or units
- Breakfast available (free)
- Supervised kid's activities (free)
- Childcare (free)
- Ski lift tickets
- Ski equipment storage
- Charging station for electric cars
- Coffee in lobby
- Self-service laundry
- Front-desk safe
- Tour and ticket information
- Game room or arcade
- Terrace
- Garden
- BBQ grill(s)
- Elevator
- No smoking on site
- Bar or lounge
- 1 conference room
- Dining venue
Hotel Bergcristall offers 27 accommodations with safes and hair dryers. Rooms open to balconies. A pillow menu is available. Televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include showers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages and massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
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Property amenities
Family friendly
- Arcade/game room
- Baby monitor
- Changing table
- Free babysitting
- Free supervised activities for children
- High chair
- Indoor pool
- Laundry facilities
- Playground
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Electric car charging station on site
- Roundtrip airport shuttle (surcharge)
- Ski shuttle nearby
- Free self parking on site
Food and drink
- Free breakfast available
- A bar/lounge
- A restaurant
- Coffee and tea in common areas
Things to do
- Arcade/game room
- Free bicycle rentals
- Full-service spa
- Gym
- Hiking/biking trails
- Indoor pool
- Mountain biking
- Optional ski privileges
- Playground
- Sauna
- Ski passes
- Ski storage
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator
- Wheelchair-accessible path to elevator
Room amenities
Entertainment
- TV with satellite channels
Bedroom
- Bedsheets provided
- Blackout drapes
- Hypo-allergenic bedding
- Pillow menu
Bathroom
- Hair dryer
- Partially-open bathroom
- Shower
- Towels provided
Food and drink
- Room service
More
- Desk
- Heating
- Iron/ironing board on request
- Phone
- Safe
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 8:00 PM
Check-out
Check-out before 10 AM
Special check-in instructions
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
Pets
- Pets: EUR 20 per pet, per day
- Only dogs are allowed
- Maximum 1 (weight limit: 44 lbs per pet)
- Restrictions apply
- For more information, you can reach out to the property at the number on the booking confirmation
- Service animals are exempt from fees
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 4.80 per person, per night. This tax does not apply to children under 15 years of age.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Pet fee: EUR 20 per pet, per day
- Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and cash.
We should mention
- Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
- To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Property is also known as
Bergcristall Neustift Im Stub
Bergcristall Neustift Im Stubaital
Hotel Bergcristall Neustift Im Stubaital
Hotel Bergcristall Hotel
Hotel Bergcristall Neustift Im Stubaital
Hotel Bergcristall Hotel Neustift Im Stubaital
Frequently asked questions
How close is Hotel Bergcristall to the airport?
Hotel Bergcristall is 19.4 mi (30-min drive) away from the Kranebitten Airport (INN) airport, the closest popular airport to the property.
How much does it cost to stay at Hotel Bergcristall?
As of Oct 23, 2025, prices found for a 1-night stay for 2 adults at Hotel Bergcristall on Oct 24, 2025 start from $259.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hotel Bergcristall have an airport shuttle?
Hotel Bergcristall offers an airport shuttle.
Does Hotel Bergcristall offer free breakfast?
Yes, Hotel Bergcristall offers free breakfast.
Is there a casino at Hotel Bergcristall?
No, there is no casino at this hotel.
What time is check-in at Hotel Bergcristall?
Check-in start time: 2 PM; Check-in end time: 8:00 PM.
Is there free parking at Hotel Bergcristall?
This hotel offers free self parking.
Does Hotel Bergcristall have a pool?
Hotel Bergcristall features an indoor pool.
Does Hotel Bergcristall have a restaurant?
Yes, there is a restaurant on site.
Does Hotel Bergcristall have a spa?
This hotel has a spa, which features massages.
How close is Hotel Bergcristall to downtown Neustift Im Stubaital?
Hotel Bergcristall is 0.3 mi away from Volderau.