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Altstadthotel Weisses Kreuz

4.0 star property
4-star hotel perfect for exploring Innsbruck

Choose dates to view prices

Photo gallery for Altstadthotel Weisses Kreuz

Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated
Interior detail
Staircase
Daily local cuisine breakfast (EUR 25 per person)
Bar (on property)

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

Map
Herzog-Friedrich-Str. 31, Innsbruck, Tirol, 6020
  • Innsbruck Old Town Christmas Market
    ‪2 min walk‬
  • Golden Roof
    ‪2 min walk‬
  • Hofburg
    ‪2 min walk‬
  • Innsbruck (INN-Kranebitten)
    ‪5 min drive‬

Room options

View all photos for Comfort Double Room (Doppelzimmer Stube)

Comfort Double Room (Doppelzimmer Stube) | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Comfort Double Room (Doppelzimmer Stube)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Super Patio Suite

Super Patio Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Super Patio Suite

  • 420 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Double Room, Balcony

Double Room, Balcony | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Double Room, Balcony

9.0 out of 10
Wonderful
(9 reviews)
  • 205 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Mozart Suite

Mozart Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Mozart Suite

  • 474 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Medium Double Room

Medium Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Medium Double Room

9.0 out of 10
Wonderful
(23 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Golden Roof Suite

Golden Roof Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Golden Roof Suite

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Basic Room (Besenkammer)

Basic Room (Besenkammer) | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Basic Room (Besenkammer)

  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Large Double Room

40-inch LCD TV with cable channels, TV

Large Double Room

10.0 out of 10
Exceptional
(6 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room (Patio)

Double Room (Patio) | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Double Room (Patio)

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Double Room

9.4 out of 10
Exceptional
(16 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Living area | 40-inch LCD TV with cable channels, TV

Twin Room

8.4 out of 10
Very good
(5 reviews)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Medium Double Room (Golden Roof View)

Medium Double Room (Golden Roof View) | Living area | 40-inch LCD TV with cable channels, TV

Medium Double Room (Golden Roof View)

10.0 out of 10
Exceptional
(4 reviews)
  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Studio Suite

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Innsbruck

Central Innsbruck getaway .With a stay at this Innsbruck City Centre hotel, you'll be steps from City Tower and Innsbruck City Tower. Maria Theresa Street and Innsbruck Old Town Christmas Market are also within half a mile (1 km).

What's nearby

  • Innsbruck Old Town Christmas Market - 2 min walk - 0.1 miles
  • Golden Roof - 2 min walk - 0.1 miles
  • Maria Theresa Street - 2 min walk - 0.1 miles
  • Hofburg - 2 min walk - 0.1 miles
  • Seegrube Cable Car - 6 min drive - 2.0 miles

Getting around

  • Innsbruck Central Station - 11 min walk
  • Innsbruck Technik Tram Stop - 19 min drive
  • Kranebitten Airport (INN) - 19 min drive

Restaurants

  • ‪MANNA Delikatessencafe - ‬2 min walk
  • ‪Café Katzung - ‬3 min walk
  • ‪Goldenes Dachl - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Cafe-Strudel Kröll Inh Mag Stephanie Cammerlander - ‬2 min walk

About this property

Altstadthotel Weisses Kreuz

4-star hotel perfect for exploring Innsbruck
As a guest of Altstadthotel Weisses Kreuz, you'll find multilingual staff, ski storage, and tour/ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Altstadthotel Weisses Kreuz also features room service (during limited hours), a front-desk safe, and an elevator.

This 4-star Innsbruck hotel is smoke free.

  • 1 building
  • 48 guestrooms or units
  • 6 levels
  • Built in 1465
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
Altstadthotel Weisses Kreuz offers 48 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 40-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, German, Italian

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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Designer stores
  • Hiking/biking trails
  • Mountain biking
  • Shopping mall
  • Ski storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 40-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 60

Special check-in instructions

Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property is in a car-free zone and can be reached only by foot.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Late check-out fee: EUR 60 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts major credit cards, Visa, Mastercard, Eurocard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses geothermal energy, plus eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 3 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Weisses Kreuz
Weisses Kreuz
Weisses Kreuz Innsbruck
Altstadthotel Weisses Kreuz Hotel
Altstadthotel Weisses Kreuz Innsbruck
Altstadthotel Weisses Kreuz Hotel Innsbruck
Altstadthotel Weisses Kreuz In der Fußgängerzone
Altstadthotel Weisses Kreuz in the pedestrian zone

Frequently asked questions

How close is Altstadthotel Weisses Kreuz to the airport?

Altstadthotel Weisses Kreuz is 3.6 mi (19-min drive) away from the Kranebitten Airport (INN) airport, the closest popular airport to the property.

Does Altstadthotel Weisses Kreuz have an airport shuttle?

Airport shuttle services are not available at Altstadthotel Weisses Kreuz.

Does Altstadthotel Weisses Kreuz offer free breakfast?

Free breakfast isn’t provided at Altstadthotel Weisses Kreuz, but local cuisine breakfast is offered for a fee of EUR 25 for adults and EUR 15 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Altstadthotel Weisses Kreuz?

No, there is no casino at this hotel, but Casino Innsbruck (8-min walk) and Casino Seefeld (20-min drive) are nearby.

What time is check-in at Altstadthotel Weisses Kreuz?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Altstadthotel Weisses Kreuz?

Free parking is not available at this hotel.

Does Altstadthotel Weisses Kreuz have a pool?

Altstadthotel Weisses Kreuz does not have a pool.

Does Altstadthotel Weisses Kreuz have a spa?

There are no spa services available at this hotel.

How close is Altstadthotel Weisses Kreuz to downtown Innsbruck?

Altstadthotel Weisses Kreuz is 0.2 mi away from Innsbruck.

Altstadthotel Weisses Kreuz Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 301 out of 384 reviews
Rating 8 - Good. 63 out of 384 reviews
Rating 6 - Okay. 11 out of 384 reviews
Rating 4 - Poor. 7 out of 384 reviews
Rating 2 - Terrible. 2 out of 384 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Rajiv

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Sahar Tal

Traveled with partner
Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Apr 2025

10/10 Excellent

Neide, Campbell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, very central, very charming. Great bar on the premises.
Stayed 1 night in Apr 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Maria

Staff are great!
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place to stay. Room was perfect and convenient. Thebstaff coulsnt have been better and the breakfast was out of this world. Highly reccommend!☆☆☆☆☆
Stayed 2 nights in Apr 2025

10/10 Excellent

Andy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fantastic, lovely staff, lovely location and gorgeous rooms. The breakfast was great and we had an amazing stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Leah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel in a hugely convenient location. Beautiful interiors and breakfast was great too. Staff were incredibly friendly and helpful - perfect customer service. We were blown away by how friendly and professional they were. A comfortable nights sleep and perfect hotel for exploring Innsbruck.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael, Ankeny

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to see all the major attractions.
Stayed 3 nights in Mar 2025

10/10 Excellent

Siddharth

Stayed 2 nights in Dec 2024

10/10 Excellent

renee, medicine hat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, clean, quiet, close to restaurants and shopping
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

Super friendly, helpful staff. So nice and accommodating. Printed a form I needed for shipping, provided travel cards for the city.
Stayed 2 nights in Mar 2025

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the absolute best Old Town location! The bar is incredible too! Super nice staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Dr Reena

Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with helpful staff and convenient room layout. Perfect for a short visit like ours!
Stayed 1 night in Dec 2024

10/10 Excellent

Kirk

!
Stayed 1 night in Jan 2025

6/10 Okay

Giuseppe

Stayed 2 nights in Jan 2025

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Innsbruck old town stay

Cozy yet contemporary hotel in heart of old Innsbruck-great view of town from window in my room. I felt immediately at home upon entry with such a warm welcome from the manager after a delay in my travels. I would highly recommend this location for your stay in Innsbruck.
Stayed 4 nights in Dec 2024

10/10 Excellent

Colin Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Unique hotel with great friendly staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Pallavi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at the Weisses Kreuz hotel. The staff were very friendly and helpful. The cocktail bar and the breakfast at the hotel was excellent. Rooms were on the smaller side but were still very comfortable. This was a beautiful hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our favorite hotel in Austria

We picked this hotel because of the location and never expected this hotel to charm us!! The hotel was absolutely perfect in every way possible. The location could not have been better, the hotel was recently refurbished and it was so beautiful and welcoming. The rooms and common areas were spotless, the breakfast was terrific. The eggs, cheese, pastries, etc... all come from local farmers and bakers. The bar at night on the top floor turned out to be the best bar in Innsbruck and we agree!! The staff were so helpful and kind as well. We plan to return to Innsbruck just to stay here again. For a fun experience, get a patio room. They are roomy and you have your own private oasis. Don't miss this gem!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay in the old town portion of Innsbruck. This hotel is right in the center of it all making it very convenient. It was quiet, adorable and very comfortable. The bar being open late was a nice touch, and I'd stay here again!
Stayed 1 night in Dec 2024

10/10 Excellent

alita, College Station

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Seriously, some of the nicest staff I have ever had in all my years of traveling. Very helpful and attentive. Rooms were immaculate. Best was as soft as a cloud. Very relaxing stay. Highly recommend this property. They have a free breakfast in some instances, and a great bar on the top floor. Strangely enough it is the same floor as the reception. Amazing stay!
Stayed 1 night in Dec 2024

8/10 Good

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Hovever, our room had only a high window with hotel staff area overlooking us. Their light was always on with blinds open so we had to keep our blinds closed. Felt like a cell. Room was too hot, no matter what we tried. Unique to this room surely. Other rooms are surely just fine.
Stayed 3 nights in Dec 2024

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing. Location, staff, rooms and bar are beautiful.
Stayed 2 nights in Nov 2024