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"The cleanliness of the rooms isn’t being taken care of. Especially the vacuuming around furniture and bedding. Rooms had crumbs and dust in many areas ... " More

By a verified traveler on Sun 27 Nov 2022

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Hotel Description

Hotel near Indiana University of Pennsylvania in Indiana

Heart of Indiana

You'll be 1.9 mi (3 km) from Indiana University of Pennsylvania with a stay at this Indiana hotel.

Free perks

This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$63* Per night/room May 5 - May 6

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Non Smoking, Hot Tub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Quality Inn & Suites ratings based on 11 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quality Inn & Suites

Everyone (3) Couples (1) Family (4)
5 out of 5

Posted by on Feb 12, 2024

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Comment from Hotel Management

Feb 13, 2024 by Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

2 out of 5
The bed was extremely uncomfortable and the AC/Heat unit kicked in very loudly startling me out of sleep each time I dozed off.

Posted by , from Queen Creek on Apr 12, 2023

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Comment from Hotel Management

Apr 13, 2023 by Customer Care Team

Dear Laura, thank you so much for your review. While we are happy that you stayed with us, we are disappointed for failing to blow it out of the park for you. We sincerely apologize for the uncomfortable bed and the AC. We always strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. We wish that you had notified our on-site staff about them as they would have gladly taken care of the issues and switched your room to ensure a pleasant stay for you. We hope to remain your place of choice when you are in the vicinity the next time. Warm regards,Guest Experience Team

3 out of 5
The cleanliness of the rooms isn’t being taken care of. Especially the vacuuming around furniture and bedding. Rooms had crumbs and dust in many areas.

Posted by on Nov 27, 2022

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Comment from Hotel Management

Dec 4, 2022 by Customer Care Team

Thank you for your feedback. We apologize that the cleanliness of your room did not meet your expectations. We take all guest feedback seriously and will address this issue with our housekeeping staff to ensure that our rooms are thoroughly cleaned and maintained. We appreciate you bringing this to our attention and hope that you will give us another chance to provide a better experience for you in the future.

5 out of 5

Posted by on Sep 13, 2021

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4 out of 5
Good for an overnight stop on a longer trip. All went well, too cool to swim, continental breakfast a bit skimpy.

Posted by on Jul 8, 2021

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Comment from Hotel Management

Jul 9, 2021 by HB

Thank you for your positive input! We are following the Choice Hotels guidelines for breakfast. Since everything is opening up, we are looking into modifying our breakfast menu! When the weather is warmer, do come to enjoy our pool!

5 out of 5
The property seemed to be meticulously clean and the staff went out of their way to accommodate. They obviously took pride in their business and tried to make things as comfortable as possible.

Posted by , from Ocean Pines, MD on Feb 17, 2020

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Comment from Hotel Management

Mar 4, 2020 by H.B. Brahmbhatt

Hello dear Bud, Thank you for taking time to tell us of your satisfaction with our accommodations and service during your recent stay at the Quality Inn & Suites at Indiana, PA. your comments on our performance were very generous and we are happy to know that our efforts were appreciated. We appreciate your patronage and look forward to your return. Thank you so much again... Sincerely, H.B. Brahmbhatt/ Mgr.

4 out of 5

friendly staff..breakfast included!!

Pros: Free breakfast, Close restaurants, Quiet
the hotel is very close to campus the room was adaquate breakfast a bonus..make your own waffles!!

Posted by , from Reading, PA, USA on Nov 6, 2012

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1 out of 5

Need smoke free environment

Pros: Free Internet
Cons: Noisy, Poor breakfast, bad odors
Smoking rooms are obsolete. This hotel was so smoke filled I couldn't breathe. Also the continental breakfast was scary. Several employees stood nearby watching everyone to make sure no food was removed from the room. I have never seen something like this before. Why can't food be taken to eat in the room. After all, there is a fridge, microwave and coffee maker in the rooms. I felt like a thief!!!!

Posted by , from Wilkes-Barre, PA, USA on Nov 10, 2011

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1 out of 5

Public places should be smoke free!!!!

Pros: Free Internet
Cons: Noisy, Poor breakfast, smelled
Our room was a smoking room. I have stayed in many hotels with smoking rooms, but this one was the most offensive one ever. It smelled like it had been used as a bar room, like it had never been cleaned or aired out. I don't smoke, but I had a hard time breathing in this room. Also the free continental breakfast room had several employees standing nearby to make sure nothing was taken out of the room, including the food! like to eat my breakfast in my room where I can relax. I felt that this was ridiculous!! I would not recommend this hotel!

Posted by , from Wilkes-Barre, PA, USA on Nov 10, 2011

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4 out of 5

This hotel was fine for my purposes.

Pros: Free breakfast, Free Internet
Cons: Noisy
In general, hotels seem a bit overpriced these days, but for the price, this one fit my needs for a clean & easy access location. There were some noise issues with apparently long-term guests from the shale drilling companies, but it was not too bad overall.

Posted by , from PA on Feb 7, 2011

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About the Quality Inn & Suites

Location 1545 Wayne Ave, Indiana, PA 15701

Property Features

Quality Inn & Suites offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A business center and meeting rooms are available. Free breakfast is available. Event space at this hotel measures 5716 square feet (531 square meters) and includes conference space. A terrace, a vending machine, and a garden are also featured at the business-friendly Quality Inn & Suites. Free self parking is available. Smoking is allowed in designated areas at this Indiana hotel.

  • 1 building
  • 96 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 5716 sq ft of conference space
  • 531 sq m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Quality Inn & Suites offers 96 accommodations with laptop-compatible safes and safes. Beds feature pillowtop mattresses. Premium cable television is provided. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Indiana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Wheelchair accessible parking
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property
  • Children stay free
  • Property confirms they are implementing guest safety measures

Hotel Names

  • Quality Inn Indiana
  • Quality Indiana
  • Quality Inn & Suites Hotel
  • Quality Inn & Suites Indiana
  • Quality Inn & Suites Hotel Indiana

You should know

  • The seasonal pool will open in June and close in August.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.