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The General Palmer Hotel

4.0 star property
4-star historic hotel near Durango and Silverton Narrow Gauge Railroad

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Photo gallery for The General Palmer Hotel

Interior entrance
Property amenity
Interior
Mountain view
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
567 Main Avenue, Durango, CO, 81301
  • Place, Durango and Silverton Narrow Gauge Railroad
    ‪2 min walk‬
  • Place, Durango Area Tourism Office
    ‪3 min walk‬
  • Place, Animas River Trail
    ‪5 min walk‬
  • Airport, Durango, CO (DRO-La Plata County)
    ‪22 min drive‬

Room options

View all photos for Presidential King Suite

Presidential King Suite | Egyptian cotton sheets, premium bedding, pillowtop beds

Presidential King Suite

10.0 out of 10
Exceptional
(8 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(18 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Room, 1 Queen Bed

9.8 out of 10
Exceptional
(31 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, No Windows

Standard Room, 1 King Bed, No Windows | Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 King Bed, No Windows

9.6 out of 10
Exceptional
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, No Windows

Standard Room, 1 Queen Bed, No Windows | Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 Queen Bed, No Windows

9.6 out of 10
Exceptional
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Palace Wing, 2 Queen Suite, Stair Access Only

Palace Wing, 2 Queen Suite, Stair Access Only | Egyptian cotton sheets, premium bedding, pillowtop beds

Palace Wing, 2 Queen Suite, Stair Access Only

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Palace Wing, 1 Queen Bed, Stair Access Only

Palace Wing, 1 Queen Bed, Stair Access Only | Egyptian cotton sheets, premium bedding, pillowtop beds

Palace Wing, 1 Queen Bed, Stair Access Only

10.0 out of 10
Exceptional
(2 reviews)
  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Palace Wing, 1 King Bed, Stair Access Only

Palace Wing, 1 King Bed, Stair Access Only | Egyptian cotton sheets, premium bedding, pillowtop beds

Palace Wing, 1 King Bed, Stair Access Only

9.4 out of 10
Exceptional
(23 reviews)
  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Palace Wing, 1 King Suite, Stair Access Only

Palace Wing, 1 King Suite, Stair Access Only | Egyptian cotton sheets, premium bedding, pillowtop beds

Palace Wing, 1 King Suite, Stair Access Only

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Palace Double Stair Access Only

Palace Double Stair Access Only | Egyptian cotton sheets, premium bedding, pillowtop beds

Palace Double Stair Access Only

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

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About the neighborhood

Durango

Historic Downtown Durango stay.A stay at this Historic Downtown Durango hotel places you steps from Durango and Silverton Narrow Gauge Railroad and within a 5-minute walk of Durango Area Tourism Office. Animas River Trail and Durango Arts Center are also within half a mile (1 km).

What's nearby

  • Durango and Silverton Narrow Gauge Railroad - 2 min walk - 0.1 miles
  • Durango Area Tourism Office - 3 min walk - 0.2 miles
  • Durango Arts Center - 5 min walk - 0.3 miles
  • Animas River Trail - 5 min walk - 0.3 miles
  • Fort Lewis College - 13 min walk - 0.7 miles

Getting around

  • Durango Narrow Gauge Railroad Station - 2 min walk
  • Durango–La Plata County Airport (DRO) - 22 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Steamworks Brewing Company - ‬5 min walk
  • ‪Denny's - ‬4 min walk
  • ‪Esoterra Ciderworks - ‬1 min walk
  • ‪Durango Coffee Company - ‬2 min walk

About this property

The General Palmer Hotel

4-star historic hotel near Durango and Silverton Narrow Gauge Railroad
Free breakfast is served daily. A library, a terrace, and a vending machine are also featured at the historic The General Palmer Hotel. Self parking is free.

This 4-star Durango hotel is smoke free.

  • 39 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1898
  • Continental breakfast (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Bellhop
  • No smoking on site
The General Palmer Hotel offers 39 accommodations with bathrobes and designer toiletries. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Durango hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock
  • MP3 dock

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Up to 2 children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

General Palmer
General Palmer Durango
General Palmer Hotel
General Palmer Hotel Durango
The General Palmer Hotel Hotel
The General Palmer Hotel Durango
The General Palmer Hotel Hotel Durango

Frequently asked questions

How close is The General Palmer Hotel to the airport?

The General Palmer Hotel is 5.7 mi (10-min drive) away from the Durango, CO (AMK-Animas Air Park) airport, the closest popular airport to the property.

How much does it cost to stay at The General Palmer Hotel?

As of Jun 4, 2026, prices found for a 1-night stay for 2 adults at The General Palmer Hotel on Jun 28, 2026 start from $278, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The General Palmer Hotel have an airport shuttle?

Airport shuttle services are not available at The General Palmer Hotel.

Does The General Palmer Hotel offer free breakfast?

The General Palmer Hotel offers free continental breakfast every day from 7:00 AM to 9:30 AM.

Is there a casino at The General Palmer Hotel?

No, there is no casino at this hotel.

What time is check-in at The General Palmer Hotel?

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM.

Is there free parking at The General Palmer Hotel?

This hotel offers free self parking.

Does The General Palmer Hotel have a pool?

The General Palmer Hotel does not have a pool.

Does The General Palmer Hotel have a spa?

There are no spa services available at this hotel.

How close is The General Palmer Hotel to downtown Durango?

The General Palmer Hotel is 0.4 mi away from Durango.

The General Palmer Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 732 out of 1009 reviews
Rating 8 - Good. 181 out of 1009 reviews
Rating 6 - Okay. 57 out of 1009 reviews
Rating 4 - Poor. 24 out of 1009 reviews
Rating 2 - Terrible. 15 out of 1009 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Erich

Liked: Cleanliness, amenities, property conditions & facilities
wonderful place, i will be staying there again..the front desk staff did a great job, having great knowledge of the Hotel and it's history.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Ernestine

Liked: Cleanliness, amenities, property conditions & facilities
Room very clean & staff very friendly
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Yael

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and room..Very friendly and accommodating staff, perfect location!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

REBECCA

Liked: Cleanliness, staff & service, amenities
Staff very friendly clean environment
Stayed 1 night in Feb 2026
Verified

8/10 Good

Sonya

Liked: Cleanliness, staff & service, amenities
Courteous staff, clean room
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, great location, and very clean.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Twylla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place!! Very nice in a classic old world style. The best of everything. Definitely recommend and we will definitely be back!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities
Lovely place, very well situated, the staff is super friendly and the old vibe to the hotel is really nice
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Harry

Liked: Cleanliness, amenities, property conditions & facilities
Nice old hotel with pleasant staff and clean facilities .
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Stefan

Outstanding
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Terry

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful historic charm, clean room, friendly staff, good breakfast.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
The stay was great because of the convience to the train ride. In addition, the clean room, amenities, and staff were great too! Thank you for a wonderful stay.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to.stay
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jay

Liked: Cleanliness, amenities, property conditions & facilities
It was great!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Staff was Helpful and the hotel is beautiful Close to everything downtown
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, property conditions & facilities
Lovely hotel!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely historic hotel
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Kristine

Liked: Cleanliness, amenities, property conditions & facilities
Its an amazing place to stay in Durango
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, amenities
I really enjoyed my stay with my husband. Chandler the front desk attendant was accommodating and had a deep understanding of the history of the Palmer. I highly recommend that if you’re visiting Durango stay at the Palmer!!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Casey

Liked: Cleanliness, property conditions & facilities
The room was super clean and the staff was incredibly friendly and helpful!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely historic property.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view and location to all attractions were great.
Stayed 1 night in Sep 2025