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Mövenpick Waterpark Resort & Spa Soma Bay

5.0 star property
5-star beachfront resort near Red Sea

Choose dates to view prices

Photo gallery for Mövenpick Waterpark Resort & Spa Soma Bay

Exterior
Exterior
6 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Front of property
Minibar, in-room safe, desk, soundproofing

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • All inclusive
  • Pool
  • Room service
  • Hot Tub

Explore the area

View in a map
Km 49 Hurghada-Safaga Road, Soma Bay, 847115
  • Place, Ras Abu Soma Dive Site
  • Place, Tobia Arbaa Dive Site
  • Place, Safaga Dock
    ‪13 min drive‬
  • Airport, Hurghada (HRG-Hurghada Intl.)
    ‪42 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed, Mountain View

Minibar, in-room safe, desk, soundproofing

Classic Room, 1 Queen Bed, Mountain View

  • 320 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed, Pool View

Minibar, in-room safe, desk, soundproofing

Classic Room, 1 Queen Bed, Pool View

  • 320 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Twin Room, 1 Twin Bed, Mountain View

Minibar, in-room safe, desk, soundproofing

Classic Twin Room, 1 Twin Bed, Mountain View

  • 301 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Swim up Rooms Queen Bed Adults only

Minibar, in-room safe, desk, soundproofing

Swim up Rooms Queen Bed Adults only

  • 377 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Twin Room, 1 Twin Bed, Pool View

Minibar, in-room safe, desk, soundproofing

Classic Twin Room, 1 Twin Bed, Pool View

  • 312 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Room, 1 Queen Bed, Mountain View

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 Queen Bed, Mountain View

  • 377 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Pool View

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 Queen Bed, Pool View

  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, 2 Twin Beds, Pool View

Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room, 2 Twin Beds, Pool View

  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 Double Bed with Sofa bed, Garden View

Minibar, in-room safe, desk, soundproofing

Family Room, 1 Double Bed with Sofa bed, Garden View

  • 646 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Twin Room, 2 Twin Beds, Mountain View

Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room, 2 Twin Beds, Mountain View

  • 377 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed, Sea View

Minibar, in-room safe, desk, soundproofing

Deluxe Suite, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 1023 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Junior Suite, 1 King Bed

  • 700 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Sea side)

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 Queen Bed (Sea side)

  • 377 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Twin Beds, Sea View

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Twin Beds, Sea View

  • 377 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 King Bed, Mountain View

Minibar, in-room safe, desk, soundproofing

Family Room, 1 King Bed, Mountain View

  • 646 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Swim up Rooms Twin bed Adults only

Minibar, in-room safe, desk, soundproofing

Swim up Rooms Twin bed Adults only

  • 377 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite, Multiple Beds, Pool View

Minibar, in-room safe, desk, soundproofing

Superior Suite, Multiple Beds, Pool View

  • 1109 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Deluxe Twin Room, 2 Twin Beds (Sea side)

Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room, 2 Twin Beds (Sea side)

  • 377 sq ft
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Twin Room, Multiple Beds, Garden View

Minibar, in-room safe, desk, soundproofing

Family Twin Room, Multiple Beds, Garden View

8.0 out of 10
Very good
(1 review)
  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

About the neighborhood

Soma Bay

Beachfront retreat .You'll be within 6 miles (10 km) of Safaga Dock and 32 miles (52 km) of Marina Hurghada. Mahmya and Hurghada City Center are also in the region.
View more Resorts in Soma BayOpens in a new window

What's nearby

  • Safaga Dock - 13 min drive - 6.8 miles
  • Big Dayz Water Sport Center - 14 min drive - 11.9 miles
  • Makadi Water World - 20 min drive - 15.2 miles
  • Soma Splash Somabay - 23 min drive - 13.8 miles
  • Marina Hurghada - 49 min drive - 39.2 miles

Getting around

  • Hurghada Intl. Airport (HRG) - 46 min drive

Restaurants

  • ‪Kharamana - ‬20 min drive
  • ‪Sobar - ‬18 min drive
  • ‪Maya - ‬16 min drive
  • ‪Seven Seas Jolie Bay - ‬8 min drive
  • ‪Bamboo Shoot - ‬17 min drive

About this property

Mövenpick Waterpark Resort & Spa Soma Bay

5-star beachfront resort near Red Sea
Some rates at Mövenpick Waterpark Resort & Spa Soma Bay are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Mövenpick Waterpark Resort & Spa Soma Bay, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. There are 6 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. Event space at this resort measures 5380 square feet (500 square meters) and includes conference space. A children's pool, a hot tub, and a fitness center are also featured at the luxury Mövenpick Waterpark Resort & Spa Soma Bay. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 5-star Soma Bay resort is smoke free.

  • 418 guestrooms or units
  • 6 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 5380 sq ft of conference space
  • 500 sq m of conference space
  • Deli
  • Kid's club (surcharge)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
Mövenpick Waterpark Resort & Spa Soma Bay offers 418 accommodations with minibars and safes. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Soma Bay resort provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

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Property amenities

Family friendly

  • 3 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee
  • 2 bars/lounges
  • 6 restaurants
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Children's club
  • Children's pool
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Playground
  • Sauna
  • Scuba diving
  • Snorkeling
  • Steam room
  • TV in common areas
  • Volleyball
  • Waterslide
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mövenpick Waterpark Resort & Spa Soma Bay

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per person (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Moevenpick Resort Soma Bay
Moevenpick Soma Bay
Mövenpick Resort Soma Bay
Mövenpick Soma Bay
Movenpick Soma Bay

Frequently asked questions

How close is Mövenpick Waterpark Resort & Spa Soma Bay to the airport?

Mövenpick Waterpark Resort & Spa Soma Bay is 29.8 mi (46-min drive) away from the Hurghada Intl. Airport (HRG) airport, the closest popular airport to the property.

How much does it cost to stay at Mövenpick Waterpark Resort & Spa Soma Bay?

As of Sep 28, 2025, prices found for a 1-night stay for 2 adults at Mövenpick Waterpark Resort & Spa Soma Bay on Oct 15, 2025 start from $117.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mövenpick Waterpark Resort & Spa Soma Bay have an airport shuttle?

Mövenpick Waterpark Resort & Spa Soma Bay offers an airport shuttle 24 hours a day, for a charge of USD 50 per person, one way.

How close is Mövenpick Waterpark Resort & Spa Soma Bay to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Mövenpick Waterpark Resort & Spa Soma Bay offer free breakfast?

Mövenpick Waterpark Resort & Spa Soma Bay does not offer free breakfast. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Mövenpick Waterpark Resort & Spa Soma Bay?

No, there is no casino at this resort.

What time is check-in at Mövenpick Waterpark Resort & Spa Soma Bay?

Check-in start time: 2 PM; Check-in end time: 5 AM.

Is there free parking at Mövenpick Waterpark Resort & Spa Soma Bay?

This resort offers free self parking.

Does Mövenpick Waterpark Resort & Spa Soma Bay have a pool?

Mövenpick Waterpark Resort & Spa Soma Bay features 3 outdoor pools and a children's pool.

Does Mövenpick Waterpark Resort & Spa Soma Bay have a restaurant?

There are 6 onsite restaurants, offering options like Chinese cuisine, al fresco dining, and light fare.

Does Mövenpick Waterpark Resort & Spa Soma Bay have a spa?

This resort has a spa, which features body treatments, body wraps, and facials.

How close is Mövenpick Waterpark Resort & Spa Soma Bay to downtown Soma Bay?

Mövenpick Waterpark Resort & Spa Soma Bay is 3.4 mi away from Soma Bay.

Mövenpick Waterpark Resort & Spa Soma Bay Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 28 out of 77 reviews
Rating 8 - Good. 23 out of 77 reviews
Rating 6 - Okay. 15 out of 77 reviews
Rating 4 - Poor. 5 out of 77 reviews
Rating 2 - Terrible. 6 out of 77 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Rashed, Los Angeles

Location
Stayed 3 nights in Oct 2024

2/10 Terrible

Mahmoud

Stayed 1 night in Nov 2024

8/10 Good

mk

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very kind
Stayed 4 nights in Sep 2024

10/10 Excellent

Paul, Leesburg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Movenpick Soma Bay is an amazing resort! We started discussing our next visit after the first two days! The staff is friendly and well trained. The property is well maintained and beautiful with an amazing beack and so much to offer any guest!
Stayed 1 night in Oct 2023

8/10 Good

Amr

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

great stay

the location of the hotel is great with a nice beach and amenities. the staff was super friendly and always got out of their way to please the residents
Stayed 3 nights in Dec 2022

6/10 Okay

Walid

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Liked: Staff are very helpful specially at front desk. Room was spacious. Beach was nice and clean, sea was good. Disliked: Cleanliness specifically in restaurant. Food quality was much less than expected. Children were allowed many times in adults only areas.
Stayed 3 nights in Aug 2022

8/10 Good

AHMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Movenpick Resort Soma Bay

Our room was cleaned on the daily basis and very comfortable. As we had a video conference to join during our stay and the WiFi signal was not so strong in our room, we requested for a solution from the front desk and they provided with a router in our room that we used until the end of our stay. The WiFi signal is very good at the beach and almost everywhere on the resort premises. No comment on food. So in general, we enjoyed our 10 days stay and we hope to be back in the summer if possible.
Stayed 4 nights in Jan 2022

10/10 Excellent

Haytham Ahmed Aly Mohamed

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Amazing hotel with very polite and helpful staff. All inclusive was a great option. All in all I was very happy and will be staying there again
Stayed 2 nights in Nov 2021

10/10 Excellent

Aldijana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent at reception and in the restaurant. Didn't like the sales people who seemed to all pounce on us within 30 minutes of arriving at the pool on our first day.
Stayed 1 night in Feb 2020

10/10 Excellent

Dr N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Even better than last year

We came back to the Movenpick after a lovely holiday last year - this time staying for 12 nights and choosing one of the hotels top suites which we had booked 6 months in advance and got this suite all-inclusive for the same price as staying in a normal room at the Sheraton or Kempinski. It was well worth it too. The next 12 days were filled basically relaxing in the hotel's tranquil, and at the start of December very quiet, surroundings - enjoying the gym and spa, playing tennis or swimming/snorkelling in the sea off their newly constructed jetty. We were thoroughly looked after by the staff who are without exception an absolute credit to the hotel. Every single member of their team has a smile on their face and clearly takes pride in the service they give you. Aside from service, the food is very good although some buffet dishes can be a bit bland - but this is always the case when trying to cater for everyone. The ingredients are probably the best available and it tells as the fish is always fresh, the meat is always lean and tasty and the veg too with lots of choice for veggies and vegans. The entertainment is surprisingly good to and the team are really keen to get people involved and always have a smile on their face. Again these guys cannot help enough. All in all the Movenpick is perhaps not the best hotel in the area, it is also a bit isolated BUT it is exceptional value for money with good food and great staff, a safe and lovely beach an ideal spot to relax
Stayed 4 nights in Dec 2019

2/10 Terrible

mohamed

Disliked: Staff & service, property conditions & facilities

So sad for this experience

Very bad food quality
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort

Nice & clean

Hotel is nice and clean. Deluxe room was great but some of the furniture could use an upgrade. Staff were friendly but not always competent and service wasn’t always timely. Food was good but the coffee at breakfast was disgusting (why don’t they serve movenpick coffee?? It’s good!) We used the dive center which was great.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful resort hotel on the Red Sea. The rooms are spacious, clean and comfortable, and the restaurant serves tasty food. The area is far from the nearest town and so not plagued by the early morning call to prayer, but rooms close to the entertainment area will often have to endure load music late into the night.
Stayed 2 nights in Feb 2019

8/10 Good

gary, sandhurst

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall very pleased. buffet was often disappointing
Stayed 7 nights in Nov 2018

6/10 Okay

Ehab

Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in Jun 2018

10/10 Excellent

James, Toledo, Ohio, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a quiet part of Safaga

I only used the hotel as a place to dine and sleep while spending my days working in the desert west of Safaga. I made no use of the beach and other resort facilities and so cannot evaluate these. The parts of the hotel I did frequent (i.e., the room, dining facility, reception lobby and garden) were beautiful, comfortable, and very clean.
Stayed 4 nights in Mar 2018

6/10 Okay

Jonas

Disliked: Cleanliness, staff & service, property conditions & facilities

Nice location and hotel but horrible drinks

The hotel is located in beautiful Soma bay and have the potential to be a very good hotel. The beach is great and it's possible to enjoy scuba diving, horse riding and other nice activities! The hotel also has very nice restaurants, both in the main building and on the beach. With reference to all the great potential described above it's very sad when a hotel chose to serve; wine, beer and spirits of very low quality to all it's full board guests. The wine tasted more like water than wine and the "whisky" tasted like petrol. We tried to buy better wines for our dinner but the hotel was not able to provide. I'm convinced that a big hotel group like Mövenpick could solve this issue and thereby improve the experience for their guests significantly.
Stayed 2 nights in Nov 2017

4/10 Poor

oula, lebanon

Disliked: Cleanliness, property conditions & facilities, room comfort

Not recommended

Bad location, closest thing is half an hour drive, middle of nowhere. Food horrible especially if u have an all inclusive plan. Transportation to & from hotel is very expensive. Beach not that good.
Stayed 4 nights in Sep 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing food

Family room was excellent Food was horribly disappointing Considered eating my own hand towards the end...
Stayed 3 nights in Aug 2017

6/10 Okay

Mostafa

Stayed 2 nights in Jul 2017

6/10 Okay

Sherif

Poor Value Of Money

Great room.Great and helpful reception stuff the rest were unfriendly at all. kids club was quite dirty. poor animation. room service was one of the most weak points in the hotel services(very slow and not aware by their work scope).As the hotel visitors increases you feel the confusion everywhere.