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4.5 out of 5

"Everything was great except the housekeeping staff. She was really rude. We decided to swim at nine instead of leave since checkout is 11. She saw us ... " More

By a verified traveler on Sun 08 Aug 2021

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Hotel Description

Enjoy free breakfast at this Huntsville hotel

In suburbs

You'll find Westside Center and Rainbow Mountain Trailhead within 3 miles (5 km) of this hotel. MidCity Huntsville and Cummings Research Park are also within 6 miles (10 km).

Free perks

This hotel features a 24-hour gym and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Free Internet, MP3 docks

Featuring conveniences like refrigerators and microwaves, the 109 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. Other amenities include MP3 docks, coffee/tea makers, and free local calls.

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$108* Per night/room Oct 24 - Oct 25

Suite, 2 Queen Beds, Non Smoking (Mobility, Accessible Tub)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Express Hotel & Suites Huntsville West - Research Pk, an IHG Hotel ratings based on 10 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Huntsville West - Research Pk, an IHG Hotel

Everyone (4) Couples (1) Family (8)
3 out of 5
Everything was great except the housekeeping staff. She was really rude. We decided to swim at nine instead of leave since checkout is 11. She saw us in swimsuits and said are y’all not checking out today? I said yes and she rolled her eyes and mumbled to her son (I’m assuming ) because he was dressed in regular clothes and was following her around as she cleaned. We are only swimming for an hour and will be out in time. Other staff was wonderful, especially the breakfast ladies. Super sweet.

Posted by on Aug 8, 2021

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Comment from Hotel Management

Aug 10, 2021 by Charles G.

Dear Guest, Thank you for your feedback. We appreciate the wonderful comments and recognition of the hospitality of the breakfast staff. I am sorry that the reaction of one of the staff was not in keeping with our standards of guest service and that it negatively affected your stay. All reviews are shared for encouragement and also for areas in which we need to improve. Your concerns will be addressed with the appropriate personnel. We thank you for staying with us and we hope that you will give the opportunity to better serve you in the future. Best Regards, Charles Guice, General Manager

5 out of 5
Due to COVID the breakfast was limited

Posted by on Apr 9, 2021

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Comment from Hotel Management

Apr 14, 2021 by Charles G.

Dear Guest, Thank you for the 5 star review! Although we are not sure what our breakfast will look like in the future, we are gradually adding items as time and conditions progress. We hope that you were able to find something to satisfy your appetite among the grab and go options we are currently providing. We thank you for staying with us and we hope that we have the opportunity to serve you again. Best Regards, Charles Guice, General Manager

5 out of 5
Although we only stayed one night very clean and many restaurants nearby.space and rocket center is 15 min away and very easy to get to.a no smoking and no pets hotel that’s why I chose it.

Posted by on Mar 20, 2021

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Comment from Hotel Management

Mar 20, 2021 by Charles G.

Dear Guest, Thank you for the excellent review! We are so pleased that enjoyed your stay and our great location. We appreciate the kind comments regarding the cleanliness and I will be sure to share with our housekeeping staff. We thank you for staying with us and we hope that we have the pleasure of serving you you again. Best Regards, Charles Guice, General Manager

4 out of 5
The hotel is very clean, and the staff is very nice. Ms. Betty that asked guests what they would like from their breakfast area, was extremely nice. The hotel is right off of Hwy. 72, so you are not far from food, gas, and shopping. This was our second stay, and since we have family near by, it will most likely not be our last one. Only one thing, the toilet is very low. All in all great location, great price, and great hotel.

Posted by , from Madison,MS on Nov 2, 2020

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Comment from Hotel Management

Nov 2, 2020 by Charles G.

Dear Sandra, Thank you for the great feedback. We appreciate the wonderful comments and the recognition of the hospitality provided by Ms. Betty. I will be sure to share your comments for all to enjoy. We are glad that you enjoy our convenient location and we are so pleased to hear that our hotel will be your choice when you come to Huntsville. We will look forward to welcoming you back on your next visit. Best Regards, Charles Guice, General Manager

4 out of 5

Posted by on Sep 5, 2020

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Comment from Hotel Management

Sep 7, 2020 by Charles G.

Dear Guest, Thank you for your feedback. We thank you for staying with us and we hope that you will visit us again. Best Regards, Charles Guice, General Manager

5 out of 5
The hotel was conveniently located close to restaurants and shopping, so we didn't have to go far too eat or pick up needed items. Also, the bathroom had a beautiful walk-in shower with plenty of room. Breakfast was delicious, and check out was super quick, which is nice when you're rushing to get to your next adventure.

Posted by , from Florence, AL on Feb 25, 2020

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Comment from Hotel Management

Feb 26, 2020 by Charles G.

Dear Angie, Thank you for the outstanding review! We are glad that you enjoyed our great location and walk-in shower featured in our king bed rooms along with our delicious Express Start breakfast. We thank you for choosing Holiday Inn Express for your trip to Huntsville and we hope that we have the opportunity to welcome you back. Best Regards, Charles Guice, General Manager

5 out of 5
Property was clean and staff were friendly and helpful. I especially enjoyed the breakfast each morning. Thanks!

Posted by on May 12, 2019

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Comment from Hotel Management

May 14, 2019 by Charles G.

Dear Guest, Thank you for the great review! We appreciate the excellent compliments regarding the staff and hotel. Our Express Start breakfast is a great way to start your day and we are glad that you enjoyed it. Thank you for staying with us and we hope that you will come back to visit us again. Best Regards, Charles Guice General Manager

5 out of 5

Posted by on Mar 24, 2019

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Comment from Hotel Management

Apr 3, 2019 by Charles G.

Dear Guest, Thank you for the 5 star rating! We are glad you enjoyed your stay. Thank you for choosing Holiday Inn Express and we hope that we have the opportunity to welcome you back should you return to the Huntsville area. Best Regards, Charles Guice General Manager

5 out of 5
Friendly, kind and helpful staff. We really enjoyed ourselves. We even added an extra night. Thank you!

Posted by on May 13, 2018

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Comment from Hotel Management

May 14, 2018 by Charles G.

Dear Guest, Thank you for the excellent review! We appreciate the wonderful comments regarding the staff and we are so glad to hear that you enjoyed yourselves so much you stayed an extra night. We thank you for choosing Holiday Inn Express and we hope that we have the opportunity to welcome you back. Best Regards, Charles Guice General Manager

4 out of 5

Clean! Comfortable! Convenience to restruants and

Great experience! Friendly and helpful staff! Big selection of breakfast foods! We will stay here again if in the area.

Posted by , from w on May 12, 2015

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Comment from Hotel Management

May 20, 2015 by Charles

Dear W, Thank you for your review. We are glad you enjoyed your stay and appreciate your kind remarks. Thank you for staying with us and we look forward to welcoming you back on your next visit. Best Regards, Charles Guice General Manager

About the Holiday Inn Express Hotel & Suites Huntsville West - Research Pk, an IHG Hotel

Location 2600 Old Fairway Rd, Huntsville, AL 35806

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from July 20 to September 07:

  • Fitness facilities
  • Swimming pool

Property Features

Holiday Inn Express Hotel & Suites Huntsville West - Research Pk, an IHG Hotel offers its guests a 24-hour fitness center and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. There's an onsite business center. Free breakfast is served daily. The business-friendly Holiday Inn Express Hotel & Suites Huntsville West - Research Pk, an IHG Hotel also features laundry facilities, express check-out, and a front desk safe. Self parking is free. This Huntsville hotel is smoke free.

  • 109 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express Hotel & Suites Huntsville West - Research Pk, an IHG Hotel offers 109 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Huntsville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • MP3 dock
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Huntsville West Research Pk
  • Holiday Inn Express Hotel Pk
  • Holiday Inn Express Huntsville West Research Pk
  • Holiday Inn Express Pk
  • Holiday Inn Express Hotel Suites Huntsville West Research Pk
  • Holiday Inn Express Hotel Suites Huntsville West Research Pk

You should know

  • The seasonal pool will open in May and close in September.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.