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4.3 out of 5

"Property was very clean, organized, quiet and comfortable. Will definitely stay here again. Highly recommended. " More

By a verified traveler on Mon 27 Jan 2020

Hotel Description

Hotel near Huntington Beach Pier in Huntington Beach

Close to the beach

You'll find Huntington Beach Pier and Main Street within 3 miles (5 km) of this Huntington Beach hotel. Huntington State Beach and Huntington Dog Beach are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool and a spa tub. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 62 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Coffee/tea makers, hair dryers, and phones are also available.

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max
$93* Per night/room Oct 4 - Oct 5

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Surf City ratings based on 18 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Surf City

Everyone (12) Couples (1) Family (7)
2 out of 5
I had a horrible experience at this facility. The gentleman who checked me was not friendly at all not once did he smile or even said hello or thank you. The pictures they have of the location of this facility is NOT correct and I told him that he got upset at me and started to get loud. I told him it was false advertisement he got even louder with me. He them started to talk to me about the regulations in this facility and 1 of them was zero tolerance for drug use. Well to my surprise when my 10 yr old child and I walked upstairs to try and get to our room there’s a guy smoking drugs out of a beer can right next to our room window. I immediately went back down stairs to let them Know I needed a different room, there was no one in the lobby I had to wait over 7 mins ( yes I timed them) for someone to help me when she finally did come to the lobby and I explained to her what was going on. She try to convince me to stay in that room and I will be fine. I refused until finally she moved me to another floor. I will never visit this facility again.

Posted by on Jun 3, 2020

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Comment from Hotel Management

Jun 6, 2020 by Crystal N.

Thank you for taking your time to review us. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

5 out of 5
Property was very clean, organized, quiet and comfortable. Will definitely stay here again. Highly recommended.

Posted by on Jan 27, 2020

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Comment from Hotel Management

Jan 27, 2020 by Crystal N.

Thank you for your amazing review. We are happy that you enjoyed your stay. We all look forward to see you again soon. Have a wonderful day!

5 out of 5

Posted by on Dec 27, 2019

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Comment from Hotel Management

Dec 29, 2019 by bw

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

5 out of 5
It was clean and comfortable. The front desk staff was a little standoffish but that's ok maybe it was a bad day. Close to everything and we enjoyed our stay

Posted by on Nov 13, 2019

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Comment from Hotel Management

Nov 16, 2019 by Crystal N.

Thank you for staying with us, on behalf of myself and my team we appreciate you choosing our hotel. We all take pride in making sure our guest are happy, so we're happy you enjoyed your stay. We all look forward to seeing you again soon.

5 out of 5
Beds were comfortable, staff was friendly. Breakfast was good.

Posted by on Oct 1, 2019

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Comment from Hotel Management

Oct 14, 2019 by Crystal N.

Thank you for staying with us, on behalf of myself and my team we appreciate you choosing our hotel. We all take pride in making sure our guest are happy, so we're happy you enjoyed your stay. We all look forward to seeing you again soon.

4 out of 5
Great rooms and quiet at night. What more could you ask for!

Posted by , from Augusta, Maine on Sep 21, 2019

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Comment from Hotel Management

Oct 14, 2019 by Crystal N.

Thank you for staying with us, on behalf of myself and my team we appreciate you choosing our hotel. We all take pride in making sure our guest are happy, so we're happy you enjoyed your stay. We all look forward to seeing you again soon.

4 out of 5
Nothing special. This is an older, decent motel providing acceptable rooms at no wonderful price. At about $205 including tax, I wasn’t wowed by the place. I would stay again, but I’d look harder for a more reasonably priced place.

Posted by on Jul 28, 2019

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Comment from Hotel Management

Jul 30, 2019 by Kim L.

Thank you for your review! Our prices are based on market rate. July tends to be our busiest month but our prices drop depending on how busy the seasons get.

4 out of 5
Noise from the children's park and other visitors not respecting noise levels after 11pm

Posted by on May 14, 2019

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Comment from Hotel Management

May 15, 2019 by Crystal N.

Thank you for staying with us, on behalf of myself and my team we appreciate you choosing our hotel. We all take pride in making sure our guest are happy, so we're happy you enjoyed your stay. We all look forward to seeing you again soon.

5 out of 5
Excellent hotel! Great staff, super comfy, clean and large rooms. Close to the beach and lots of places to eat. Definitely going to stay there again!

Posted by on Jan 14, 2019

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Comment from Hotel Management

Jan 14, 2019 by Mihir M.

We all take pride in making sure our guest are happy, so we're happy you enjoyed your stay at Best Western Surf City. I'll be sure to pass on your compliments to my staff. We all look forward to seeing you next time you're in Huntington Beach.

4 out of 5
Did not get room cleaned on Dec.25th, Other rooms were taken care of.

Posted by on Jan 5, 2019

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Comment from Hotel Management

Jan 5, 2019 by Crystal N

Dear Anonymous Thank you for taking your time to review us.We apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope you'll have a wonderful day and a happy new year! Best regards, Bw Surf City team

Renovations + Closures

The following facilities or services will be unavailable from July 29 2020 to December 31 2020 (dates subject to change):

  • Breakfast
  • Dining venue(s)
  • Spa tub
  • Swimming pool

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Surf City offers its guests an outdoor pool and a spa tub. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available daily. The business-friendly Best Western Surf City also features multilingual staff, laundry facilities, and an elevator. Self parking is free. This Huntington Beach hotel is smoke free.

  • 62 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business facilities
  • 1 conference room
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: John Wayne Airport (SNA) (16.2 km / 10.1 mi)
  • Parking: Free self parking

Room Amenities

Best Western Surf City offers 62 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily.

Nearby Activities

An outdoor pool and a spa tub are on site.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant Value
  • Property confirms they are implementing guest safety measures Value
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA) Value
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures Value
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Best Western Regency
  • Best Western Regency Huntington Beach
  • Best Western Surf City Hotel Huntington Beach
  • Best Western Regency Inn Huntington Beach
  • Regency Best Western
  • Best Western Huntington Beach
  • Best Western Regency Hotel Huntington Beach
  • Huntington Beach Best Western
  • Best Western Surf City Hotel
  • Best Western Surf City Huntington Beach
  • Best Western Surf City Hotel
  • Best Western Surf City Huntington Beach
  • Best Western Surf City Hotel Huntington Beach

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.