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Best Western Surf City

2.5-star property
19360 Beach Boulevard, Huntington Beach, CA 1-855-201-7819
4.3 out of 5
Excellent!
See all 19 travelocity Reviews

"Everything went smoothly " More

By a verified traveler on Wed 06 Oct 2021

Points Of Interest

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Hotel Description

Enjoy free breakfast at this Huntington Beach hotel

Close to the beach

You'll find Huntington Beach Hospital and Main Street within 3 miles (5 km) of this hotel. Huntington Dog Beach and Huntington Beach Pier are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool and a spa tub. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Flat-screen TVs, refrigerators

Featuring conveniences like refrigerators and microwaves, the 62 guestrooms also offer coffee/tea makers and flat-screen TVs with satellite channels. Other amenities include hair dryers, phones, and ironing boards.

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max
$104* Per night/room Oct 18 - Oct 19

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Surf City ratings based on 19 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Surf City

Everyone (10) Couples (2) Family (9)
5 out of 5
Everything went smoothly

Posted by on Oct 6, 2021

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Comment from Hotel Management

Oct 10, 2021 by Guest Services

Thank you so much for your stay!

5 out of 5
the outside was a little sus but the interior was rather nice.

Posted by on May 7, 2021

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Comment from Hotel Management

May 7, 2021 by FD

Thank you

4 out of 5

Posted by on Jan 12, 2021

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4 out of 5
Strict rules which was great! No noise and no riff raff. Comfortable. Would stay again. Close to beach

Posted by on Jan 4, 2021

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2 out of 5
I had a horrible experience at this facility. The gentleman who checked me was not friendly at all not once did he smile or even said hello or thank you. The pictures they have of the location of this facility is NOT correct and I told him that he got upset at me and started to get loud. I told him it was false advertisement he got even louder with me. He them started to talk to me about the regulations in this facility and 1 of them was zero tolerance for drug use. Well to my surprise when my 10 yr old child and I walked upstairs to try and get to our room there’s a guy smoking drugs out of a beer can right next to our room window. I immediately went back down stairs to let them Know I needed a different room, there was no one in the lobby I had to wait over 7 mins ( yes I timed them) for someone to help me when she finally did come to the lobby and I explained to her what was going on. She try to convince me to stay in that room and I will be fine. I refused until finally she moved me to another floor. I will never visit this facility again.

Posted by on Jun 3, 2020

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Comment from Hotel Management

Jun 6, 2020 by Crystal N.

Thank you for taking your time to review us. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

5 out of 5
Property was very clean, organized, quiet and comfortable. Will definitely stay here again. Highly recommended.

Posted by on Jan 27, 2020

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Comment from Hotel Management

Jan 27, 2020 by Crystal N.

Thank you for your amazing review. We are happy that you enjoyed your stay. We all look forward to see you again soon. Have a wonderful day!

5 out of 5

Posted by on Dec 27, 2019

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Comment from Hotel Management

Dec 29, 2019 by bw

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

5 out of 5
It was clean and comfortable. The front desk staff was a little standoffish but that's ok maybe it was a bad day. Close to everything and we enjoyed our stay

Posted by on Nov 13, 2019

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Comment from Hotel Management

Nov 16, 2019 by Crystal N.

Thank you for staying with us, on behalf of myself and my team we appreciate you choosing our hotel. We all take pride in making sure our guest are happy, so we're happy you enjoyed your stay. We all look forward to seeing you again soon.

5 out of 5
Beds were comfortable, staff was friendly. Breakfast was good.

Posted by on Oct 1, 2019

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Comment from Hotel Management

Oct 14, 2019 by Crystal N.

Thank you for staying with us, on behalf of myself and my team we appreciate you choosing our hotel. We all take pride in making sure our guest are happy, so we're happy you enjoyed your stay. We all look forward to seeing you again soon.

4 out of 5
Great rooms and quiet at night. What more could you ask for!

Posted by , from Augusta, Maine on Sep 21, 2019

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Comment from Hotel Management

Oct 14, 2019 by Crystal N.

Thank you for staying with us, on behalf of myself and my team we appreciate you choosing our hotel. We all take pride in making sure our guest are happy, so we're happy you enjoyed your stay. We all look forward to seeing you again soon.

About the Best Western Surf City

Location 19360 Beach Boulevard, Huntington Beach, CA 92648

Renovations + Closures

The following facilities or services will be unavailable from May 26 2021 to December 31 2021 (dates subject to change):

  • Breakfast
  • Swimming pool

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Surf City offers its guests an outdoor pool and a spa tub. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available daily. The business-friendly Best Western Surf City also features multilingual staff and laundry facilities. Self parking is free. This Huntington Beach hotel is smoke free.

  • 62 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business facilities
  • 1 conference room
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Surf City offers 62 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Flat-screen televisions come with premium satellite channels. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily.

Nearby Activities

An outdoor pool and a spa tub are on site.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Best Western Regency
  • Best Western Regency Huntington Beach
  • Best Western Surf City Hotel Huntington Beach
  • Best Western Regency Inn Huntington Beach
  • Regency Best Western
  • Best Western Huntington Beach
  • Best Western Regency Hotel Huntington Beach
  • Huntington Beach Best Western
  • Best Western Surf City Hotel
  • Best Western Surf City Huntington Beach
  • Best Western Surf City Hotel
  • Best Western Surf City Huntington Beach
  • Best Western Surf City Hotel Huntington Beach

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.