"The facilities are very clean and pretty. However there was no hand soap or a blow drier in the room. My wife and I stayed in the room and there was o ... " More
Close to the beach
At this Humacao resort, you'll be within half a mile (1 km) of Palmas del Mar Beach and 3 miles (5 km) of Palmas Del Mar Golf Club. Humacao Nature Reserve is within 9 miles (15 km) and Lucia Beach is within 12 miles (20 km).
Poolside dining
This smoke-free resort features 2 outdoor pools and 4 bars/lounges. Traveling on business? Take advantage of the 4 conference rooms, business center, and airport shuttle. Enjoy a meal in one of the 5 restaurants and perks like free WiFi.
Free WiFi, LCD TVs
The individually furnished guestrooms offer free WiFi and free newspapers. Other amenities include spring water baths, coffee/tea makers, and LCD TVs with cable channels.
Jul 22, 2020 by KV
Thank you for the feedback, we will share your comments with our staff.
Mar 24, 2020 by Guest Relations manager
Thank you for taking the time to share your experience during this difficult time.
Feb 17, 2020 by KV
Thank you for your feedback. We will be glad to have you back in our hotel.
Feb 20, 2020 by Guest Relations Manager
We verified our pool pictures in Travelocity and all are updated. In addition, all the facilities information is up to date since we do not advertise to have a shop on premises or elevators. Sliding doors are locked for security reasons.
Feb 19, 2020 by KV
Thank you for your feedback, we will be glad to have you back in our hotel.
Jan 29, 2020 by Guest Relations Manager
Thank you for your review!
Jan 15, 2020 by Guest Relations Manager
Thank you for your review! We are glad you enjoyed your stay with us
Sep 9, 2019 by Wyndham Candelero Beach Staff
Dear Carie, We apologize that your expectations were not met. Palmas del Mar is about 50 miles from San Juan and it is advertised that way. At the same time, because our buildings are Spanish style villas, with 3 floors, we have taken care of not advertising that we have elevators. Regarding the food, we offer daily happy hours and a variety of menu prices ranging from just a couple of dollars for snacks to more expensive items at any of our 8 venues of food and beverages. Regarding the beach, which is not part of the resort, most probably had sargassum which the residential community in Palmas del Mar cleans regularly. That is unfortunately out of anyone's control.
Aug 22, 2019 by ylg
Thank you for choosing our Hotel for your family vacation, hope you can visit again.
Due to COVID-19, this property’s food and beverage options may be limited.
Wyndham Candelero Beach Resort offers its guests 2 outdoor swimming pools. There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a swim-up bar. Public spaces have free WiFi. There's an onsite business center. Event space at this resort measures 1496 square feet (139.00 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Wyndham Candelero Beach Resort. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 3.5-star Humacao resort is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
Wyndham Candelero Beach Resort offers 107 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Each accommodation is individually furnished. 50-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, spring water baths, bathrobes, and complimentary toiletries. This Humacao resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy local cuisine breakfast daily from 6:30 AM to 10 AM.
Oregano Cocina Criolla - This family restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Pomodoro Pizza al Legno - Overlooking the pool, this bistro specializes in pizza and serves lunch only. Open daily.
Carey Poolside Grill - This poolside family restaurant specializes in regional cuisine and serves lunch and dinner. Open daily.
Syrah Wine Bar - This wine bar serves light fare only. Open daily.
Mahi Ceviche & Tapas Bar - This theme restaurant specializes in regional cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
2 outdoor swimming pools are on site.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 8:00 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Due to COVID-19, this property’s restaurants currently offer to go orders only.
The front desk at this property is open daily from 8:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 between bookings. The property affirms that it follows sanitization practices of Count on Us (Wyndham) guidelines. The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.