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Tru by Hilton Cypress Houston

2.5-star property
27204 US HWY 290, Cypress, TX 1-855-201-7819
2.0 out of 5
See all 4 travelocity Reviews

"It was great. Staff was very accommodating when we ran into an issue they were right on it and all was well. " More

By a verified traveler on Fri 24 Dec 2021

Points Of Interest

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Hotel Description

Hotel near Cypress Lakes Golf Club in Cypress

In Cypress

You'll find Cypress Lakes Golf Club and Houston Premium Outlets within 3 miles (5 km) of this hotel. Houston National Golf Club is within 6 miles (10 km) and Berry Center is within 9 miles (15 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. There's no skimping on freebies - guests receive free breakfast, free WiFi, and free self parking. A business center, a snack bar/deli, and a picnic area are also on offer.

Free Internet, flat-screen TVs

The 92 guestrooms offer free WiFi and free wired Internet, refrigerators, and flat-screen TVs. Free local calls, safes, and free toiletries are also available. Weekly housekeeping is available.

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$86* Per night/room Feb 8 - Feb 9

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tru by Hilton Cypress Houston ratings based on 4 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Tru by Hilton Cypress Houston

Everyone (1) Family (4)
4 out of 5
It was great. Staff was very accommodating when we ran into an issue they were right on it and all was well.

Posted by on Dec 24, 2021

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1 out of 5
No extended canopy for rain

Posted by on Apr 26, 2021

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1 out of 5
The hotel was filthy! I wish I could upload pictures. Floors were sticky, trash overflowing, carpets weren’t vacuumed for the three days I was there. Same bag of chips all over the hall way for three days. Checked me into a room that was not sealed. I go in and bed had been used. I asked for a new room. Was told there were no rooms. Finally after an hour (in a completely packed lobby, no masks, no distancing) I was given another room. At 8 am the next morning a strange man entered my room with a key. I was told only one person was working that night and they didn’t know I was checked into the room. One person working on a sold out weekend. Next day I asked for towels, was told there were no towels. I was told they would bring the towels up to my room, they never did. Upon returning to my room at 10:00pm I asked for towels, still no towels. I was told only one housekeeper was working today, again one housekeeper on a sold out weekend! This was by far the worst service and hotel experience I’ve ever had! Do not stay there!

Posted by on Oct 4, 2020

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2 out of 5

Posted by on Aug 30, 2020

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About the Tru by Hilton Cypress Houston

Location 27204 US HWY 290, Cypress, TX 77433

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

The property is closed between February 16 and February 18.

Property Features

Tru by Hilton Cypress Houston offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. There's an onsite business center. Tour/ticket assistance, barbecue grills, and a picnic area are also featured at Tru by Hilton Cypress Houston. Self parking is free. Smoking is allowed in designated areas at this Cypress hotel.

  • 92 guestrooms or units
  • 5 levels
  • Breakfast available (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Tru by Hilton Cypress Houston offers 92 accommodations with safes and complimentary toiletries. Flat-screen televisions are featured in guestrooms. This Cypress hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Premium channels
  • Refrigerator
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Safe
  • Toiletries (free)
  • Telephone
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Pet Policy

  • Pets are welcome

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast.

  • UnionPay
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tru Hilton Cypress Houston Hotel
  • Tru Hilton Houston Hotel
  • Tru Hilton Cypress Houston
  • Tru Hilton Houston
  • Tru by Hilton Cypress Houston Hotel
  • Tru by Hilton Cypress Houston Cypress
  • Tru by Hilton Cypress Houston Hotel Cypress

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.