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DoubleTree by Hilton Houston Brookhollow

4.0 star property
Houston hotel in US 290 area

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Photo gallery for DoubleTree by Hilton Houston Brookhollow

Lobby
Sundeck
Exterior
Room, 2 Queen Beds | Down comforters, pillowtop beds, in-room safe, laptop workspace
Lounge

Reviews

8.0

Very good

Popular amenities

  • Restaurant
  • Bar
    BarBar
  • Parking available
    Parking availableParking available
  • Housekeeping
    HousekeepingHousekeeping
  • Air conditioning
    Air conditioningAir conditioning
  • Breakfast available
    Breakfast availableBreakfast available

Explore the area

Map
12801 Northwest Fwy, Houston, TX, 77040
  • Popular LocationMemorial City Mall11 min drive
  • Popular LocationCityCentre12 min drive
  • Popular LocationBaseball USA The Yard12 min drive
  • AirportHouston, TX (IAH-George Bush Intercontinental)32 min drive

Similar properties

Exterior
Club Quarters Hotel Downtown, Houston
Pet friendly
Free WiFi
Restaurant
Air conditioning
4.1 out of 5, Very Good, (4182)
The price is $137
per night
$160 total
includes taxes & fees
Aug 10 - Aug 11
Club Quarters Hotel Downtown, Houston

About the neighborhood

Houston

US 290 stay.Your stay at this US 290 hotel places you within 9 miles (15 km) of Sam Houston Race Park and CityCentre. Downtown Aquarium and Bayou Music Center are within 12 miles (20 km).

What's nearby

  • Memorial City Mall - 11 min drive
  • CityCentre - 12 min drive
  • Baseball USA The Yard - 12 min drive
  • Westheimer Rd - 13 min drive
  • Minute Maid Park - 16 min drive

Getting around

  • Houston Station - 20 min drive
  • George Bush Intercontinental Airport (IAH) - 32 min drive

Restaurants

  • ‪Chick-Fil-A - ‬20 min walk
  • ‪Whataburger - ‬17 min walk
  • ‪Jack In The Box - ‬17 min walk
  • ‪Twin Peaks - ‬15 min walk
  • ‪Jimmy John's - ‬13 min walk

About this property

DoubleTree by Hilton Houston Brookhollow

Houston hotel in US 290 area
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include 8 meeting rooms and coworking spaces.

Event space at this hotel measures 25000 square feet (2323 square meters) and includes a conference center. A fitness center, a terrace, and a vending machine are also featured at DoubleTree by Hilton Houston Brookhollow. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of DoubleTree by Hilton Houston Brookhollow was completed in 2019.

This Houston hotel is smoke free.

  • 280 guestrooms or units
  • 10 levels
  • 2 buildings
  • 25000 sq ft of conference space
  • 2323 sq m of conference space
  • Built in 1983
  • Deli
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Houston Brookhollow offers 280 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Portuguese, Spanish

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: High-speed internet

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 10 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 25 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend full breakfast available for a fee: USD 10 to 25 for adults and USD 10 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Designer stores
  • Gym
  • Pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from May 23 2024 to August 31 2024 (dates subject to change).
The following facilities or services will be unavailable from March 26 2024 to June 30 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 25 for adults, and USD 10 to 25 for children
  • Uncovered self parking fee: USD 10.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 25.00 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Crowne Plaza Northwest-Brookhollow
Crowne Plaza Northwest-Brookhollow Hotel
Crowne Plaza Northwest-Brookhollow Hotel Houston
Crowne Plaza Northwest-Brookhollow Houston
Crowne Plaza Northwest Brookhollow
Crowne Plaza Northwest-Brookhollow Hotel Houston
Crowne Plaza Northwest-Brookhollow Hotel
Crowne Plaza Northwest-Brookhollow Houston
Houston Crowne Plaza Northwest-Brookhollow Hotel
Hotel Crowne Plaza Northwest-Brookhollow
Crowne Plaza Northwest Brookhollow
Crowne Plaza Northwest-Brookhollow Hotel Houston
Crowne Plaza Northwest-Brookhollow Hotel
Crowne Plaza Northwest-Brookhollow Houston
Hotel Crowne Plaza Northwest-Brookhollow Houston
Houston Crowne Plaza Northwest-Brookhollow Hotel
Hotel Crowne Plaza Northwest-Brookhollow

Frequently asked questions

How close is DoubleTree by Hilton Houston Brookhollow to the airport?

DoubleTree by Hilton Houston Brookhollow is 26.5 mi (32-min drive) away from the George Bush Intercontinental Airport (IAH) airport, the closest popular airport to the property.

Does DoubleTree by Hilton Houston Brookhollow have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton Houston Brookhollow.

Does DoubleTree by Hilton Houston Brookhollow offer free breakfast?

Free breakfast isn’t offered at DoubleTree by Hilton Houston Brookhollow, but full breakfast is offered for a fee of between USD 10 and 25 for adults, USD 10 and 25 for children.

Is there a casino at DoubleTree by Hilton Houston Brookhollow?

No, there is no casino at this hotel.

What time is check-in at DoubleTree by Hilton Houston Brookhollow?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in costs USD 50.00 (subject to availability).

Is there free parking at DoubleTree by Hilton Houston Brookhollow?

Free parking is not available at this hotel. Self parking is available for USD 10.00 per day, and valet parking for USD 25.00 per day.

Does DoubleTree by Hilton Houston Brookhollow have a pool?

DoubleTree by Hilton Houston Brookhollow does not have a pool.

Does DoubleTree by Hilton Houston Brookhollow have a restaurant?

Yes, there is a restaurant on site.

Does DoubleTree by Hilton Houston Brookhollow have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton Houston Brookhollow to downtown Houston?

DoubleTree by Hilton Houston Brookhollow is 9.7 mi away from Houston.

DoubleTree by Hilton Houston Brookhollow Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1386 out of 2457 reviews" "
Rating 8 - Good. 337 out of 2457 reviews" "
Rating 6 - Okay. 260 out of 2457 reviews" "
Rating 4 - Poor. 196 out of 2457 reviews" "
Rating 2 - Terrible. 278 out of 2457 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Tamia

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Jeremy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

4/10 Poor

Kanesha

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
The lobby area was very nice however when you goto your room it’s a different story the towels had hair on them and the room had a horrible smell to it. The tables in the room were very dusty and the baseboards in the bathroom and room were very nasty stains on the walls and shower glass was dirty , this was my first time staying at this hotel and will be my last I would not recommend anyone who likes a really nice upscale hotel to stay here.
Stayed 1 night in Apr 2024

2/10 Terrible

Rudibeth

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I called before booking this hotel and asked if the pool was open and they said yes. When we get there, the pool was completely closed and we were told it was “under construction”. This was a lie. The hotel is going through a lawsuit and it’s all over the news as to what happened in the pool. It was absolutely horrible. The hotel should not haven been opened after what had happened. Never booking here again. Bartender at the hotel bar was absolutely phenomenal though. Only good thing about this hotel.
Stayed 4 nights in Apr 2024

6/10 Okay

Joyce

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Deondrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

4/10 Poor

Jaleshia

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The overall inside downstairs was beautiful and the staff were friendly. The downfall was in the room itself. The shower had mold in the bottom corner. The sink water never got hot and it drained slowly. The bed and tv were awkwardly placed. The tv was on the far right and the bed was on the far left so it made it difficult watching tv. Then by the ice machine the floor was very dirty.
Stayed 4 nights in Apr 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
Beautiful hotel!
Stayed 1 night in Apr 2024

10/10 Excellent

Lesly

Traveled with family
Liked: Cleanliness, property conditions & facilities
The pool was closed but the receptionist was so nice & gave us permission to use the sister hotel’s pool next door
Stayed 2 nights in Apr 2024

10/10 Excellent

Jamaica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building was pretty
Stayed 3 nights in Apr 2024

6/10 Okay

Marcayla

Traveled with partner
The pool was closed , the elevator wasn’t working all the time
Stayed 3 nights in Apr 2024

8/10 Good

Katie

Traveled with partner
Liked: Cleanliness
We were worried about the place based on some of the reviews, but other than being extremely dated, the hotel was very clean and was perfectly fine for the overnight trip we had there. The parking lot was gated and had a parking attendant stationed.
Stayed 1 night in Apr 2024

2/10 Terrible

Angela

Stayed 3 nights in Apr 2024

10/10 Excellent

Sekayi

Stayed 3 nights in Apr 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Elevator didn’t work
Stayed 2 nights in Apr 2024

8/10 Good

Pierre R.

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Ok stay for a weekend!
I would’ve given a rating of five stars, but it was not disclosed that there was a $10 per day parking fee and also the elevators at times were broken or shut down, which was a total inconvenience. Other than that the rooms were comfortable, clean and the air conditioner worked accordingly.
Stayed 2 nights in Apr 2024

8/10 Good

Ashanti, Fort Myers

Liked: Cleanliness, staff & service
The staff has really great hospitality. I just don’t like how you have to request housekeeping to clean your room
Stayed 4 nights in Apr 2024

6/10 Okay

tenisha

Traveled with family
Liked: Cleanliness
We booked the hotel for a staycation solely for the use of the lazy river pool which wasn't even available to use which was very disappointing. The restaurant was good so was the bar rooms we comfy but only 1 elevator worked which was also annoying. Had to ask front desk staff several times for toilet paper & extra towels. I suggest calling to make sure pool is up and running before booking.
Stayed 2 nights in Apr 2024

10/10 Excellent

Latasha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Tecilia

Stayed 2 nights in Apr 2024

10/10 Excellent

Analuisa, Bloomfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

2/10 Terrible

Amber

Disliked: Cleanliness, property conditions & facilities
Elevator barely worked then we had to walk up 5 story of steps toilet barely flushed I wouldn’t recommend this place to nobody horrible but the bar and the food was amazing especially the crab cakes
Stayed 2 nights in Apr 2024

10/10 Excellent

Mike W

Stayed 3 nights in Apr 2024

8/10 Good

Elizabeth

Traveled with family
After reading the reviews on this hotel I was extremely worried I had booked a flop. The staff was very nice and accommodating. They gave me silverware when I asked and did not ignore us. The room did have a smell when we got in but it died down after a while. The room was 84 degrees when we walked in but the AC kicked on and cooled it down. Not a bad place for a short stay.
Stayed 1 night in Apr 2024

2/10 Terrible

Raven

Disliked: Cleanliness, property conditions & facilities, room comfort
It was not what I expected .The room and view was not what I imagined to pay $422 .
Stayed 2 nights in Apr 2024