"Great room and amenities Delicious food Extremely courteous staff Very complicated billing practices that I've never dealt with previously. T ... " More

By a verified traveler on Tue 05 Jul 2016

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Hotel Description

A romantic stay in Houston awaits you at Hotel Derek Houston Galleria. You'll be 0.6 km (0.3 mi) from The Galleria and 4.4 km (2.7 mi) from Memorial Park. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a free area shuttle.

Flat-screen TVs with cable channels are featured in all 312 rooms, and you can enjoy free WiFi, free wired Internet, and iPod docks. Minibars provide refreshments, and room service is also available. Nice touches to enhance your stay include rainfall showerheads and bathrobes, while pillowtop beds and premium bedding invite a good night's rest. Additionally, sitting areas, coffee/tea makers, and down comforters are available.

At the hotel's own bar/lounge, you can stop for a drink. 10000 square feet (929 square meters) of event facilities include 13 meeting rooms and conference space, and other business amenities include a business center. Other amenities include free WiFi in public areas, a 24-hour health club, and a coffee shop/café. Buffet breakfast is available. There's also valet parking, along with the convenience of a free shopping center shuttle.

Attractions within a 15-minute drive of this 4-star Galleria hotel include George R. Brown Convention Center and Houston Zoo.

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$119 per night

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Balcony King Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Derek Houston Galleria ratings based on 60 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0
3 out of 5

A lot of added fees

Broken faucet Uncomfortable bed No complimentary water

Posted by on Aug 5, 2016

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4 out of 5

great hotel experience. But watch your charges

Great room and amenities Delicious food Extremely courteous staff Very complicated billing practices that I've never dealt with previously. The $251.00 charge to AMEX on check-in is most confusing especially when the pre-determined room charge is deducted from the $251, which is supposedly used for incidentals that we never used.

Posted by , from R on Jul 5, 2016

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Comment from Hotel Management

Jul 12, 2016 by Mark Noyes, General Manager

Mike, thank you for the great comments. Our culinary team are amazing – it’s easy to splurge when you’re dining at Hotel Derek!

5 out of 5

Convenient to the Galleria

Awesome time. We visited for a Birthday/Anniversary/4th of July Weekend getaway and we had a great time. Beautiful and serene pool area. Great quesadilla's!

Posted by , from Addis,La on Jul 4, 2016

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Comment from Hotel Management

Jul 7, 2016 by Mark Noyes, Hotel Derek General Manager

Happy Birthday, Anniversary and 4th of July from Hotel Derek! We loved being center stage for all the fun festivities. Look forward to welcoming you back again soon.

5 out of 5

Perfect area to stay in

Best sleep I've had this year! Excellent room, no complaints. Located right in the heart of the Galleria area, no need to travel far for anything.

Posted by on Jun 28, 2016

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4 out of 5

Real nice hotel

Did not like the atitude of the clerk when I arrived but the rest of the staff was great and there are a lot of hidden charges

Posted by on May 17, 2016

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4 out of 5

My Experience

Pros: Beautiful Decor, wonderful fragrance throughout the Hotel
Cons: No
Location: Close to Galleria for shopping
The room that we had was small but the decor of the Hotel was beautiful.

Posted by on Jan 27, 2016

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Comment from Hotel Management

Feb 2, 2016 by Mark

Thanks for loving our hip Texas chic décor and our amazing location so close to the Galleria. We look forward to seeing you again.

4 out of 5

Nice, Smelly, Comfy

Pros: It's location, staff, aroma,
Cons: Better mattresses to make our nights more comfortable.
Location: ideal for a shopping trip!
Everything was perfect with the exception of the mattresses, they were too soft and worn.....yo tended to slip to the side.. The elevators broke, only one was operational.......delays.

Posted by on Jan 7, 2016

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Comment from Hotel Management

Jan 28, 2016 by Lady Derek

Glad you enjoyed our amazing location right in the heart of the shopping mecca - Galleria. The elevators are all working now. Unfortunately mother nature decided to have a lightening storm and it took down two of our 4 elevators. Luckily no one was hurt, and maintenance was able to fix and get working within a couple of days. Hope to see you again!

5 out of 5

Vegas in Houston!

I felt like I was in Vegas! I would suggest staying here if you are in Houston to party not to relax. The entire hotel has a cologne scent, club music and luxe details which I loved I just happened to be there for work not fun. My room was groovy like Austin Powers; wicker lamp shade, burnt orange, leather pillows. It was a fun stay with a great view! Bed was a bit short but comfy.

Posted by , from Austin, TX on Jan 4, 2016

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Comment from Hotel Management

Jan 28, 2016 by Lady Derek

Thanks for the review of Hotel Derek and the fact that you loved our ultra Texas chic décor thrills us. See you again soon!

2 out of 5

disappointed

Pros: nice ambiance and valet and service staff were helpful and lovely
Cons: food, shady tiping/gratuity with room service. attention to details of the room
so I arrived and the front desk could not tell me how much my room rate was. I went to my room and went to wash my hands and the soap had a long black hair stuck under the sticker closing it. I used the shower soap and tried to take a shower but the fixture almost fell off. I called room service but no one answered so I called the desk and they went over and placed my order. I ordered a salad but it was late so the lettuce was wilted and then they slathered it in dressing to hide the unappealing lettuce. So disappointing. When room service arrived there was a place for tip so I added a tip and then later I was going through my billing and realized that room service has an automatic 21.4% gratuity added to your total!!!! really disappointed.

Posted by , from NYC on Nov 20, 2015

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Comment from Hotel Management

Dec 1, 2015 by Mark Noyes

Thank you for your feedback Rebecca. I'm disappointed in your experience certainly. Let me know when you are back in H-Town we'd love to show you the H-Town Hospitality that you should have received on this visit. Cheers,

5 out of 5

It was bery nice and convienient.

I loved the hotel abd the bar area.. Thanks fir everything!!

Posted by on Sep 9, 2015

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About the Hotel Derek Houston Galleria

Location 2525 West Loop S, Houston, TX 77027

Property Features

Hotel Derek Houston Galleria offers its guests an outdoor pool and a 24-hour health club. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Derek Houston Galleria. An area shuttle within 3 mi and a shopping center shuttle are free. For a fee, parking is available. This 4-star Houston hotel is smoke free.

  • 312 guestrooms or units
  • 15 levels
  • 7 conference rooms
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Business facilities
  • Conference facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Free area shuttle
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Houston, TX (HOU-William P. Hobby) (28.2 km / 17.5 mi)
  • Property shuttles: Free area shuttle within 3 mi and shopping center shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hotel Derek Houston Galleria offers 312 air-conditioned accommodations with iPod docking stations and minibars. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 28-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. This Houston hotel provides complimentary wired and wireless high-speed Internet access. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Additionally, rooms include coffee/tea makers and hair dryers. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Sitting area
  • Pillowtop beds
  • Minibar
  • iPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Onsite venue - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

A sunning terrace with cushioned teak chaise lounges surrounds SPLASH, a secluded outdoor pool. A movie wall features Westerns nightly. Offering abundant light, the 24-hour fitness center includes treadmills with individual TVs, cardio and weight-training equipment, yoga mats, towels, and purified water.

The adjacent River Oaks neighborhood offers quiet, tree-lined streets and lovely gardens for jogging or walking. Two blocks away, Houston's Galleria has an indoor ice-skating rink.

Memorial Park, two miles from Hotel Derek, offers myriad recreational opportunities, including an exercise trail, mountain biking, bird watching, sand volleyball courts, a tennis center, playing fields, and picnic facilities. A public golf course with a lighted driving range, putting greens, and a clubhouse is also within the park.

The recreational activities listed below are available on site or nearby; fees may apply.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 100 per accommodation, per stay

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Destination fee: USD 15.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Shuttle service
  • Business center/computer access
  • Faxes
  • In-room safe
  • In-room coffee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 22 per person (approximately)
  • Self parking fee: USD 23.00 per night (in/out privileges)
  • Valet parking fee: USD 32.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Refrigerator fee: USD 25 per day
  • In-room microwave fee: USD 25 per day
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.