"Great room and amenities Delicious food Extremely courteous staff Very complicated billing practices that I've never dealt with previously. T ... " More

By a verified traveler on Tue 05 Jul 2016

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Hotel Description

A romantic stay in Houston awaits you at Hotel Derek Houston Galleria. You'll be 0.6 km (0.3 mi) from The Galleria and 4.4 km (2.7 mi) from Memorial Park. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a free area shuttle.

Flat-screen TVs with cable channels are featured in all 312 rooms, and you can enjoy free WiFi, free wired Internet, and iPod docks. Minibars provide refreshments, and room service is also available. Nice touches to enhance your stay include rainfall showerheads and bathrobes, while pillowtop beds and premium bedding invite a good night's rest. Additionally, sitting areas, coffee/tea makers, and down comforters are available.

At the hotel's own bar/lounge, you can stop for a drink. 10000 square feet (929 square meters) of event facilities include conference space, and other business amenities include a business center. Other amenities include free WiFi in public areas, a 24-hour health club, and a coffee shop/café. Buffet breakfast is available. There's also valet parking, along with the convenience of a free shopping center shuttle.

Attractions within a 15-minute drive of this 4-star Southwest Houston hotel include George R. Brown Convention Center and Houston Zoo.

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$90 per night

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Balcony King Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Derek Houston Galleria ratings based on 63 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
1 out of 5



Posted by on Nov 29, 2017

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1 out of 5

Hidden Charges

Pros: Clean & comfortable
Cons: No hidden charges
I was charged an extra $15 for a hotel fee & $25 for parking. The $15 fee was for golf cart shuttle, business center & some other stuff that was only explained to me after I checked out. I see now where it was buried in the fine print. The lady at checkout told me that the fee was explained to me at check-in the night before but they never told me there would be a $15 fee attached to it for these ameneties. I was not aware of this fee until after it was charged & I was checked out. Same with the parking fee. I knew it would be charged for parking but I did not know how much. I understand business travelers are on their company's nickel but I am not. When these hidden charges appear, I have to pay for it. Total rip-off in my opinion. My $120 bargain hotel cost me over $160!! Never again & I will tell everyone I know to avoid the Hotel Derek Charles C. Manuel

Posted by , from Broussard, La on Oct 5, 2017

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2 out of 5

Good location, but not much else.

Pros: Location. That's all.
Cons: Service, especially the shuttle service that they provide.
The location of the hotel good, and the room fine, but services were terribly disappointing. They do charge you everyday for services such as shuttle (within 3 miles), swimming pool (even if you don't use it!) etc., so these things should have been efficient. I had terrible experience with their shuttles -- shuttle driver drops me at a place, but when I call for a ride back to the hotel, my calls are totally ignored! Probably the driver wants extra tips for his rides. Twice I had to walk back to the hotel under a very busy freeway (610), and when I pointed the problem to their reception, they tried to blame it on one another. The food at the restaurant is not good either -- too pricey, and very few options. They think just because the hotel is at a good location, they don't have to work for anything else. Thought it was a good hotel when I booked it, and location-wise it was, but not much else.

Posted by , from El Paso, Texas on Jul 24, 2017

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3 out of 5

A lot of added fees

Broken faucet Uncomfortable bed No complimentary water

Posted by on Aug 5, 2016

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4 out of 5

great hotel experience. But watch your charges

Great room and amenities Delicious food Extremely courteous staff Very complicated billing practices that I've never dealt with previously. The $251.00 charge to AMEX on check-in is most confusing especially when the pre-determined room charge is deducted from the $251, which is supposedly used for incidentals that we never used.

Posted by , from R on Jul 5, 2016

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Comment from Hotel Management

Jul 12, 2016 by Mark Noyes, General Manager

Mike, thank you for the great comments. Our culinary team are amazing – it’s easy to splurge when you’re dining at Hotel Derek!

5 out of 5

Convenient to the Galleria

Awesome time. We visited for a Birthday/Anniversary/4th of July Weekend getaway and we had a great time. Beautiful and serene pool area. Great quesadilla's!

Posted by , from Addis,La on Jul 4, 2016

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Comment from Hotel Management

Jul 7, 2016 by Mark Noyes, Hotel Derek General Manager

Happy Birthday, Anniversary and 4th of July from Hotel Derek! We loved being center stage for all the fun festivities. Look forward to welcoming you back again soon.

5 out of 5

Perfect area to stay in

Best sleep I've had this year! Excellent room, no complaints. Located right in the heart of the Galleria area, no need to travel far for anything.

Posted by on Jun 28, 2016

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4 out of 5

Real nice hotel

Did not like the atitude of the clerk when I arrived but the rest of the staff was great and there are a lot of hidden charges

Posted by on May 17, 2016

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4 out of 5

My Experience

Pros: Beautiful Decor, wonderful fragrance throughout the Hotel
Cons: No
Location: Close to Galleria for shopping
The room that we had was small but the decor of the Hotel was beautiful.

Posted by on Jan 27, 2016

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Comment from Hotel Management

Feb 2, 2016 by Mark

Thanks for loving our hip Texas chic décor and our amazing location so close to the Galleria. We look forward to seeing you again.

4 out of 5

Nice, Smelly, Comfy

Pros: It's location, staff, aroma,
Cons: Better mattresses to make our nights more comfortable.
Location: ideal for a shopping trip!
Everything was perfect with the exception of the mattresses, they were too soft and worn.....yo tended to slip to the side.. The elevators broke, only one was operational.......delays.

Posted by on Jan 7, 2016

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Comment from Hotel Management

Jan 28, 2016 by Lady Derek

Glad you enjoyed our amazing location right in the heart of the shopping mecca - Galleria. The elevators are all working now. Unfortunately mother nature decided to have a lightening storm and it took down two of our 4 elevators. Luckily no one was hurt, and maintenance was able to fix and get working within a couple of days. Hope to see you again!

About the Hotel Derek Houston Galleria

Location 2525 West Loop S, Houston, TX 77027

Property Features

Hotel Derek Houston Galleria offers its guests an outdoor pool and a 24-hour health club. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Derek Houston Galleria. An area shuttle within 3 mi and a shopping center shuttle are free. For a fee, parking is available. This 4-star Houston hotel is smoke free.

  • 312 guestrooms or units
  • 15 levels
  • 7 conference rooms
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Free area shuttle
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi


Self parking (surcharge) , Valet parking (surcharge)


  • Airport: Houston, TX (HOU-William P. Hobby) (28.2 km / 17.5 mi)
  • Property shuttles: Free area shuttle within 3 mi and shopping center shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hotel Derek Houston Galleria offers 312 air-conditioned accommodations with iPod docking stations and minibars. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Additionally, rooms include coffee/tea makers and hair dryers. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Sitting area
  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Onsite venue - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

A sunning terrace with cushioned teak chaise lounges surrounds SPLASH, a secluded outdoor pool. A movie wall features Westerns nightly. Offering abundant light, the 24-hour fitness center includes treadmills with individual TVs, cardio and weight-training equipment, yoga mats, towels, and purified water.

The adjacent River Oaks neighborhood offers quiet, tree-lined streets and lovely gardens for jogging or walking. Two blocks away, Houston's Galleria has an indoor ice-skating rink.

Memorial Park, two miles from Hotel Derek, offers myriad recreational opportunities, including an exercise trail, mountain biking, bird watching, sand volleyball courts, a tennis center, playing fields, and picnic facilities. A public golf course with a lighted driving range, putting greens, and a clubhouse is also within the park.

The recreational activities listed below are available on site or nearby; fees may apply.


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time ends at midnight
  • Check-in time starts at 4 PM
  • Minimum check-in age is 21


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cribs (infant beds)!


  • Pets: USD 100 per accommodation, per stay


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Destination fee: USD 15.00 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 20 per person (approximately)
  • Self parking fee: USD 25.00 per night (in/out privileges)
  • Valet parking fee: USD 34.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Refrigerator fee: USD 25 per day
  • In-room microwave fee: USD 25 per day
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.