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"The room is dirty, bathroom has hair on floor and mold in shower. Splatters on door and we found a old mask when we unfolded the couch for the bed. " More

By a verified traveler on Sun 31 Oct 2021

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Hotel Description

Ski hotel with free breakfast in Hood River

Near the slopes

Within 2 miles (3 km) of this Hood River hotel, you'll find Saturday Market and Mount Hood Railroad. Hood River Marina and Indian Creek Golf Course are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free perks include buffet breakfast, free self parking, and a ski shuttle.

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
$117* Per night/room Apr 9 - Apr 10

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Queen Beds (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed (Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed (Extra Floor Space)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Express & Suites Hood River, an IHG Hotel ratings based on 9 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express & Suites Hood River, an IHG Hotel

Everyone (3) Couples (2) Family (4)
5 out of 5

Posted by , from SPOKANE on Jan 29, 2023

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Comment from Hotel Management

Mar 6, 2023 by Courtney

Thank you for your review!

2 out of 5
On my reservation it said check in at 3pm, but you couldn't check in until 4pm. Was inconvenience on our plans for the evening. But the most disappointed was they down grade my suite to regular room and didn't offer to refund me the price different. They said, because I reserved by room through Travelocity.

Posted by on Dec 13, 2021

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Comment from Hotel Management

Dec 15, 2021 by Erik

Terribly sorry to hear about your disappointing experience. Unfortunately, your reservation was paid through your travel agent, so we were unable to discount your stay. We hope you'll give us another chance in the future to give you a better stay!

3 out of 5
The room is dirty, bathroom has hair on floor and mold in shower. Splatters on door and we found a old mask when we unfolded the couch for the bed.

Posted by on Oct 31, 2021

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Comment from Hotel Management

Oct 31, 2021 by Erik

We apologize for the less than perfect stay. Our housekeeping staff are severely overworked, and I fear it's beginning to show each day. We're doing our best to hire on more staff to make your next stay a perfect one

1 out of 5

Posted by on Sep 12, 2021

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5 out of 5
Newer building, spacious room, decent workout facility, good location.

Posted by , from Anchorage, AK on Feb 12, 2020

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Comment from Hotel Management

Feb 14, 2020 by Erik

Thanks for submitting a review!

4 out of 5
Very friendly staff, typical holiday inn, my grandson loved the stay

Posted by , from Snohomish on Dec 8, 2019

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Comment from Hotel Management

Dec 10, 2019 by Erik

Thank you for submitting a review

5 out of 5
Great part of Hood river. Close to everything. Great breakfast

Posted by on Dec 4, 2019

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Comment from Hotel Management

Dec 7, 2019 by Erik

Thank you for submitting a review!

4 out of 5

Posted by on Sep 26, 2019

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Comment from Hotel Management

Sep 27, 2019 by Erik

Thank you for your review!

5 out of 5
I asked the man at the desk fir ideas on what to do in the area with my four grandkids and one son. He was very helpful in heloing me get info about how to get to Lost Lake. He went to computer with me and found pictures and directions to help me decide if that was something we could do. We did take the time to go, and it was an awesome and beautiful experience. I forgot his name, but i was very thankful we got to experience more of Oregon due to his recommendation.

Posted by on Jul 31, 2019

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About the Holiday Inn Express & Suites Hood River, an IHG Hotel

Location 2625 Cascade Ave, Hood River, OR 97031

Property Features

After a day on the snow, enjoy a swim in the indoor swimming pool or use the hotel's other facilities, which include a fitness center. Getting to the slopes is a breeze with the hotel's complimentary ski shuttle. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Self parking is free. This Hood River hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Bingen-White Salmon Station (8.6 km / 5.3 mi)
  • Property shuttles: Free ski shuttle
  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites Hood River, an IHG Hotel offers 64 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Premium digital television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers. This Hood River hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Pull-out sofa bed
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision. Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Downhill skiing nearby
  • Snowboarding nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Noise-free guestrooms cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Suites Hood River Hotel
  • Comfort Suites Hotel Hood River
  • Hood River Comfort Suites
  • Comfort Hotel Hood River
  • Comfort Suites Hood River
  • Holiday Inn Express Hood River Hotel
  • Holiday Inn Express Hood River
  • Comfort Suites Hood River
  • Hood River Comfort Suites
  • Holiday Inn Express Suites Hood River
  • Holiday Inn Express Suites Hood River
  • Holiday Inn Express & Suites Hood River, an IHG Hotel Hotel
  • Holiday Inn Express & Suites Hood River, an IHG Hotel Hood River

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.